Bramble Hub Limited

Bramble Hub Northdoor - Data Masking/Pseudonymisation

A solution for masking/anonymising confidential personal data that needs to be shared between departments, businesses or with your IT partners, especially with System Integrators based overseas. Full data integrity and table mapping retained.


  • Real time data anonymisation
  • Full audit trail
  • Automated process
  • Data retains full table integrity


  • Anonymise personal data
  • Share personal data securely


£23,000 a unit a year

  • Free trial available

Service documents

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G-Cloud 12

Service ID

9 2 8 9 3 3 6 2 9 0 9 8 6 4 5


Bramble Hub Limited Neil Simpson
Telephone: +44 (0) 2077350030

Service scope

Software add-on or extension
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Solution requires initial configuration and implementation
System requirements
Cross technology platform - MS, Oracle, IBM, SAP etc

User support

Email or online ticketing support
Email or online ticketing
Support response times
Various SLAs and hours of support from prime shift 7AM til 7PM through to 24x7
User can manage status and priority of support tickets
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Support levels vary from telephone support through to fully managed solutions. A service delivery manager would be provided where necessary.
Support available to third parties

Onboarding and offboarding

Getting started
Full on-site training and documentation can be provided
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Client data remains on site if the hybrid option requires data residency.
End-of-contract process
Once installed the software runs in the client environment til contract termination. Dependent upon exact requirements, there may be charges for installation, support and training.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Compatible operating systems
  • Linux or Unix
  • Windows
  • Other
Designed for use on mobile devices
Service interface
What users can and can't do using the API
Once trained, the application allows users to make changes, create reports and create solutions.
API documentation
API documentation formats
API sandbox or test environment
Customisation available
Description of customisation
Once installed reports and solutions can be customised to create bespoke outcomes as required.


Independence of resources
Northdoor has sufficient resource to ensure services are not compromised.


Service usage metrics
Metrics types
Monthly analysis of data usage and help desk utilisation
Reporting types
Regular reports


Supplier type
Reseller providing extra support
Organisation whose services are being resold

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users do not need to export data unless they wish to do so.
Data export formats
Data import formats

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
SLAs are agreed as required by the client
Approach to resilience
Our software solution resides on the client cloud environment
Outage reporting
Email and phone notification is standard

Identity and authentication

User authentication needed
Access restrictions in management interfaces and support channels
All access to our solution is managed by the client management processes
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users receive audit information on a regular basis
How long user audit data is stored for
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
How long system logs are stored for

Standards and certifications

ISO/IEC 27001 certification
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance approach
We follow the principles of ISO27001
Information security policies and processes
Full security policy details are available as requested.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All change management requests are subject to client and supplier agreement and impact assessment before commencement
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The solution is assessed in the client environment as part of the client procedures
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
All monitoring is completed by the client as the solution is part of their environment
Incident management type
Supplier-defined controls
Incident management approach
All incident management issues are logged and reported via our help desk

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks


£23,000 a unit a year
Discount for educational organisations
Free trial available
Description of free trial
POCs are available with no cost access to the solution. There may be charges for implementation

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at Tell them what format you need. It will help if you say what assistive technology you use.