Bramble Hub Limited

Bramble Hub Northdoor - Data Masking/Pseudonymisation

A solution for masking/anonymising confidential personal data that needs to be shared between departments, businesses or with your IT partners, especially with System Integrators based overseas. Full data integrity and table mapping retained.

Features

  • Real time data anonymisation
  • Full audit trail
  • Automated process
  • Data retains full table integrity

Benefits

  • Anonymise personal data
  • Share personal data securely

Pricing

£23,000 a unit a year

  • Free trial available

Service documents

Framework

G-Cloud 12

Service ID

9 2 8 9 3 3 6 2 9 0 9 8 6 4 5

Contact

Bramble Hub Limited Neil Simpson
Telephone: +44 (0) 2077350030
Email: contact@bramblehub.co.uk

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Solution requires initial configuration and implementation
System requirements
Cross technology platform - MS, Oracle, IBM, SAP etc

User support

Email or online ticketing support
Email or online ticketing
Support response times
Various SLAs and hours of support from prime shift 7AM til 7PM through to 24x7
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support levels vary from telephone support through to fully managed solutions. A service delivery manager would be provided where necessary.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Full on-site training and documentation can be provided
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Client data remains on site if the hybrid option requires data residency.
End-of-contract process
Once installed the software runs in the client environment til contract termination. Dependent upon exact requirements, there may be charges for installation, support and training.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
  • Other
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Once trained, the application allows users to make changes, create reports and create solutions.
API documentation
Yes
API documentation formats
PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Once installed reports and solutions can be customised to create bespoke outcomes as required.

Scaling

Independence of resources
Northdoor has sufficient resource to ensure services are not compromised.

Analytics

Service usage metrics
Yes
Metrics types
Monthly analysis of data usage and help desk utilisation
Reporting types
Regular reports

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Infomatica

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
‘IT Health Check’ performed by a Tigerscheme qualified provider or a CREST-approved service provider
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Users do not need to export data unless they wish to do so.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
SLAs are agreed as required by the client
Approach to resilience
Our software solution resides on the client cloud environment
Outage reporting
Email and phone notification is standard

Identity and authentication

User authentication needed
No
Access restrictions in management interfaces and support channels
All access to our solution is managed by the client management processes
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
Users receive audit information on a regular basis
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
We follow the principles of ISO27001
Information security policies and processes
Full security policy details are available as requested.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
All change management requests are subject to client and supplier agreement and impact assessment before commencement
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
The solution is assessed in the client environment as part of the client procedures
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
All monitoring is completed by the client as the solution is part of their environment
Incident management type
Supplier-defined controls
Incident management approach
All incident management issues are logged and reported via our help desk

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£23,000 a unit a year
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
POCs are available with no cost access to the solution. There may be charges for implementation

Service documents