Wovex

Benefit Management Software

A complete software solution for Benefit Realisation Management.
Enables benefit management, value management, programme and portfolio management. Government best practice business case management. Capture Business Cases, Map benefits (Benefit Mapping), define and agree information (Benefit Profiles) develop and compare (Scenarios), Benefit Tracking through score cards, Dashboards and Benefit Reporting.

Features

  • Capture benefit management, business case data, information, financials
  • Visualise benefit map steps transformation and outcomes
  • Produce benefit, value and business case scenarios to achieve objectives
  • Identify right routes through financial and non-financial evidence
  • Share profile information to gain comment and engagement
  • Track objectives and benefit measures real time
  • Produce value and business case reports throughout the process
  • Business Case capture of related information and assess benefits
  • High value real time dashboards

Benefits

  • Capture all benefit, value, information, thought and experience
  • Develops clarity in routes to success
  • Builds benefit and outcome profiles to give a greater understanding
  • Provide accurate business case and benefit scenarios: reliable clarity
  • Understand financial and non financial benefits
  • Discuss and comment within the process: an retain knowledge
  • Accurate real-time business case tracking allows for adjustments
  • Benefit and business case reporting dashboards increases insight

Pricing

£20 per licence per month

  • Education pricing available
  • Free trial available

Service documents

Framework

G-Cloud 11

Service ID

9 2 8 3 5 1 9 7 8 9 5 4 4 3 3

Contact

Wovex

Peter Wilks

01865 554338

peter.wilks@wovex.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Private cloud
  • Hybrid cloud
Service constraints
No
System requirements
Version windows 7 NT 6.1 or later release

User support

Email or online ticketing support
Email or online ticketing
Support response times
Same day
User can manage status and priority of support tickets
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Onsite support
Onsite support
Support levels
Help desk, On site, standard support.
Technical account manager by name
Support available to third parties
Yes

Onboarding and offboarding

Getting started
The software is down loaded and training is delivered through onsite or online depending on the requirement. Training for a single instance of the software would normally be online. Multiple instances as part of a strategic roll out would normally require on site training.
On going training is supported by
User groups
Help desk
How to video
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
At the end of a contract the data is downloaded to a customer or through an encrypted key.
End-of-contract process
All software
All updates
Foundation training (getting started and user)
Log into user group, how to video, help desk,
Technical Support.

Additional training is available for those wishing to move to advanced or BRM expert at a cost.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • MacOS
  • Windows
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
The customer can customise the back ground and tiles and add their own logo into the documents for presentation.

Scaling

Independence of resources
The availability is driven by the numbers of users in the contract. If for any reason the customer felt the service was dropping off we can increase the performance.

Analytics

Service usage metrics
Yes
Metrics types
Use per day per user
Reporting types
Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
Physical access control, complying with CSA CCM v3.0
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Wovex software can import/export data to build out the maps or to export the data into presentation or excel formats.
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Private network or public sector network
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.5% availability for software service.
Refund are on request and limited to the period of unavailability over and above the stated standard of 99.5% calculated by charge over period.
Approach to resilience
Available on request
Outage reporting
E mail alerts automatically sent to license user

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
Password and two phase identification. Defined access to named people.
Report logs automatically created and reviewed
Access restriction testing frequency
At least every 6 months
Management access authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)

Audit information for users

Access to user activity audit information
Users receive audit information on a regular basis
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users receive audit information on a regular basis
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
CSA CCM version 3.0
Information security policies and processes
We have a security and data privacy policy and reporting structure
CEO has ultimate responsibility
Operations Director Day to day responsibility to ensure all metrics are met
Daily metric and checks reporting sign off
Regular board point to discuss security issues, concerns

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Confirm users
Assess security risk (if any)
Communicate process of change and impact (if any)
Communicate change, timescales
Implement in test
Check
Implement change
Check
Review
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Daily check and metrics on service including accessing latest potential threats
Identify potential threats
Asses implication
Asses action taken (if any)
Refer to customer (if required)
Report at board
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Daily audit to identify suspicious activity from metrics
Instances are checked and reviewed for potential compromises or illegal use
Identification action to remove potential risk
Incident management type
Supplier-defined controls
Incident management approach
Company process to proactively identify incidents.
Employee process to identify events through direct report to ops Director
Incidents reported in log and reviewed by board

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£20 per licence per month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
License and training start up
Trials are controlled in a defined requirement and normally cover a period of 1 to 2 months.

Service documents

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