Derventio Education Limited

SchooliP

SchooliP supports schools with managing staff appraisals, setting objectives, monitoring (lesson observations, learning walks and work scrutiny), recording evidence against the latest Teachers' Standards and of continual professional development. SchooliP also links with improvement planning and whole school self evaluation.

Features

  • Real-time reporting
  • Remote access
  • Recording evidence against performance management objectives
  • Monitor staff electronically (lesson observations, learning walks, work scrutiny)
  • Assess staff against the Teachers' Standards and/or other competencies
  • Record CPD Activities/Courses centrally
  • Link planning to improvement
  • Links with whole school and departmental self-evaluation
  • Mobile app simplifies access
  • Any browser/device, anytime, anywhere

Benefits

  • Centralise performance management data
  • Enable transparency throughout appraisal process

Pricing

£595 to £2985 per licence per year

  • Free trial available

Service documents

G-Cloud 10

928140703697028

Derventio Education Limited

Damien Roberts

0333 0433 450

info@derventiosolutions.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No
System requirements Subscription required (minimum 12 months)

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We operate a support help desk, Monday to Friday from 8 am until 4 pm (excluding UK public and bank holidays).
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Web chat is available from within the SchooliP application.
Web chat accessibility testing None
Onsite support Yes, at extra cost
Support levels Support via online or telephone is available free of charge.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started There is a comprehensive help and support provided free of charge including user documentation, Live Chat facility and online and telephone training.

Onsite training may be provided at additional cost.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Users may print/extract their data to Microsoft Word/Excel and/or PDF format.
End-of-contract process Tbc

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The application is responsive when viewed on a mobile device. There is also a mobile app which may be downloaded free of charge.
Accessibility standards None or don’t know
Description of accessibility SchooliP is accessible from all the latest browsers and devices (tablet or phone).
Accessibility testing None
API No
Customisation available Yes
Description of customisation There are settings within SchooliP that allow the customisation of the user experience, including objectives, monitoring (lesson observations, learning walks, work scrutiny) standards/competencies etc.

Scaling

Scaling
Independence of resources Any planned maintenance is done out of normal School hours (8.30am to 5.00 pm Monday to Friday excluding statutory public holidays).

The service is available 24/7 except for periods where planned maintenance is required as stated above.

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations No
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Physical access control, complying with another standard
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Information displayed in tabular format on screen all have options for the user to export if required.
Data export formats Other
Other data export formats
  • Microsoft Excel
  • PDF
Data import formats
  • CSV
  • ODF
  • Other
Other data import formats Any document can be uploaded and stored within the system.

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Derventio shall use commercially reasonable endeavours to provide 99.99% service availability in each calendar month excluding periods of scheduled maintenance in respect of which Derventio shall endeavour to give no less than 7 days prior notice. Derventio shall in the event it fails to do so extend the Subscription Term by one additional calendar month without charge.
Approach to resilience Available on request.
Outage reporting Outages are reported via the home product page

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Login names and passwords assigned to management and support to limit access to specified personnel only.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information No audit information available
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach Login name and password access employed for accessing physical hardware.

Data stored off site on secure hosted servers.

Passwords expire every six weeks and need to be changed by individuals, previously used passwords cannot be re-used.
Information security policies and processes Details of security policies are available on request.

All staff are required to read and comply with our security policies which are part of the staff training.

Process are also in place for business continuity should the need arise, system auditing and identification of operational issues within the system so that early remedial action can be undertaken.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Ticket logging system is used for all internal and customer requested changes.

These are stored against the customer and reviewed by Management before being scheduled for release and implemented.

Full technical review undertaken by technical term before implementation to ensure minimum impact of existing system and to ensure security of the system as a whole is maintained.

Source control implemented to ensure changes to system are all logged and can be traced back to specific changes if required.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Our cloud hosting provider, Heart Internet, have procedures in place to mitigate security threats who monitor the servers around the clock.

Any release of the system is thoroughly tested to mitigate any potential issues.

Patches are applied to the software as soon as possible when we are notified of any issues.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Our cloud hosting provider, Heart Internet, have procedures in place to mitigate security threats and monitor the servers around the clock.

Additionally system logs and reports are reviewed on a daily based to ensure it is working as it should. Any issues with the operation of the system are indicated early allowing immediate action to be taken.
Incident management type Supplier-defined controls
Incident management approach The Customer Care team are available daily between 8:30am and 5:00pm Monday to Friday except bank holidays and can be contacted via phone, email or live chat.

Each issue is allocated a ticket number that should be quoted by the customer to the Customer Care team in all correspondence.

When the issue has been resolved and the customer notified, the ticket will be closed.

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £595 to £2985 per licence per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Part functional time limited access to a trial system pre-populated with data to show how the system works.

Documents

Documents
Pricing document View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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