Paper

Digital Inclusion Measurement Tool

Does your research need to measure digital inclusion scores in an objective way? Our tool allows your researchers to maintain an objective scoring criteria and also allows you to do this scoring at recruitment stage remotely.

Features

  • Score a users digital inclusion skills
  • Map out how inclusive your research is
  • Record inclusion scores across your organisation
  • Objective and developed question set
  • Tested mapping process

Benefits

  • Save time in your research sessions scoring
  • Pass the tool on to your recruitment partner
  • Make it easier for users to participate

Pricing

£1200 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 11

928066792974184

Paper

Cam Spilman

0114 360 3604

sales@paper.studio

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No
System requirements Any modern web browser

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Onsite support No
Support levels Our support costs are included in the cost of the software
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started User documentation is provided but it should not need training or support.
Service documentation No
End-of-contract data extraction You can download your data as a CSV at any time.
End-of-contract process All software usage is included in the cost

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
API No
Customisation available No

Scaling

Scaling
Independence of resources We do not provide a guarantee

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach All user data is anonymised
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach You can export your data in various formats such as CSV
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability We don't have any availability guarantees yet.
Approach to resilience Available on request
Outage reporting No

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Administration roles
Access restriction testing frequency Never
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information No audit information available
How long system logs are stored for Less than 1 month

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified No
Security governance approach We have a process of anonymising all data
Information security policies and processes GDPR and ICO Data Protection Law.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach We host a public trello board with the roadmap and user requests
Vulnerability management type Undisclosed
Vulnerability management approach We don't hold personally identifiable information
Protective monitoring type Undisclosed
Protective monitoring approach Not applicable
Incident management type Undisclosed
Incident management approach Not applicable

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1200 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Complete access for 1 month

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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