Levett Consultancy Ltd

Cloud Deployment and Training Service

Levett Consultancy as an accredited Google and Microsoft partner, we have been deploying G Suite and Microsoft 365 since 2010 transitioning schools and the wider public sector from traditional IT systems to the Cloud. Our dedicated deployment and training service enables organisations to transition from traditional systems to the cloud.

Features

  • Design and migration strategy
  • Training and Change Management
  • Domain verification services
  • Deployment of G Suite or Microsoft 365 platform
  • Configuration of G Suite or Microsoft 365 services and apps
  • Migrate data from a source legacy platform
  • Post deployment review and end user training

Benefits

  • Access to enterprise level technical experts
  • Consultancy services from Cloud experts
  • Access to a dedicated UK Google and Microsoft Partner
  • Flexible deployment packages to meet your requirements
  • Supports the organisation Digital Transformation strategy
  • Undertake Quality Assurance of G Suite or Microsoft 365 deployment
  • Transformation staff training for G Suite or Microsoft 365
  • Provide a staff Professional Development training programme

Pricing

£1,000 a unit a year

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@levettconsultancy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

9 2 5 7 6 6 1 7 0 1 4 1 0 5 1

Contact

Levett Consultancy Ltd Joanne Levett
Telephone: 01279 799256
Email: gcloud@levettconsultancy.co.uk

Planning

Planning service
Yes
How the planning service works
Levett Consultancy ‘Your Cloud’ strategic delivery model is based on meeting our customer's expectations. Our Your Cloud model is designed to help organisations meet the challenge of evolving technology ensuring the right building blocks are in place to support a cloud environment.

Combining our vast experience of using, deploying and supporting G Suite and Microsoft 365 our PRINCE2 accredited deployment team will work with your organisation stakeholders every step of the way from planning to deployment of your chosen G Suite or Microsoft 365 platform. To complete the deployment process our certified trainers will undertake impact training for your staff to maximise your cloud technology investment.
Planning service works with specific services
Yes
Hosting or software services the planning service works with
  • Google Cloud - G Suite for Education
  • Google Cloud - G Suite Enterprise for Education
  • Google Cloud - G Suite for Business
  • Google Cloud - G Suite for Business Enterprise
  • Google Cloud - G Suite Essentials
  • Google Cloud - G Suite Essentials Enterprise
  • Microsoft 365 Education
  • Microsoft 365 Business
  • Microsoft 365 Enterprise

Training

Training service provided
Yes
How the training service works
Levett Consultancy provides FREE training with every G Suite or Microsoft 365 deployment. Our training is delivered by accredited staff either over Video Conferencing or on-site to ensure our customers can maximise their investment using G Suite or Microsoft 365.

To ensure Continuing Professional Development using G Suite or Microsoft 365, we also provide a development training programme using online resources that customers can access anytime and keep up to date with the latest developments in their cloud platform.
Training is tied to specific services
Yes
Services the training service works with
  • G Suite for Education
  • G Suite Enterprise for Education
  • G Suite Business
  • G Suite Enterprise
  • G Suite Essentials
  • Microsoft 365 Education
  • Microsoft 365 Business
  • Microsoft 365 Enterprise

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Levett Consultancy has been a G Suite and Microsoft Partner working with the public sector since 2010. We are used to deploying both cloud platforms to work with some of the most complex environments. Our accredited deployment team will work with your stakeholders to understand what applications and services you require. Then once agreed they will undertake the configuration of the required apps and services to meet the organisation preferences.

Where a data migration is required, our accredited deployment team has worked with all major migration tools to successfully migrate petabytes of data from on-premises to the cloud or cloud to cloud platforms. Data migration typically involves migrating email, contacts, calendars, and files from on-premises networks, Microsoft 365 or G Suite domains to your G Suite or Microsoft 365 cloud platform.
We are able to provide Single Sign-On Services to synchronise your on-premises Active Directory, Google Cloud or Azure platforms or all together to provide end-users with a common identity for accessing both cloud and on-premises resources.

Our service is designed to meet each customer's individual needs and our preference is to leave your team with the skills they will need in-house to take the solution forward.
Setup or migration service is for specific cloud services
Yes
List of supported services
  • G Suite Education
  • G Suite Enterprise for Education
  • G Suite Business
  • G Suite Enterprise
  • G Suite Essentials
  • G Suite Essentials Enterprise
  • Microsoft 365 Education
  • Microsoft 365 Business
  • Microsoft 365 Enterprise

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We work with customers to advise on the best configurations of the chosen cloud-based solutions we deploy. This will often include bench-marking the solution for performance and quality assuring the implementation and configuration in accordance with recognised best practice guidance in accordance with the vendors own recommendations.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
  • CHECK
  • CREST
  • Tigerscheme
  • Cyber Scheme

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Please see our related offerings in the "Support" section - "G Cloud 12 - Cloud Support"

Service scope

Service constraints
Enterprise-level support for 'G Suite for Education, G Suite Business, G Suite Essentials, Microsoft 365 Education, Microsoft 365 Business and Microsoft 365 Enterprise' can only be undertaken when Levett Consultancy has delegated access to your organisation G Suite domain or Microsoft 365 tenant.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Levett Consultancy service desk responds to logged tickets within 4 hours during between the hours of 08:00 to 17:00, Monday to Friday. There is no email support during UK Public holidays and weekends.

However, tickets can be logged at anytime all year, with logged tickets being dealt with on the next available working day. The online system also provides end users with a comprehensive self help knowledge base to undertake troubleshooting incidents.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Access to Levett Consultancy Cloud Support Services is available by taking out an optional additional service contract and is listed separately from our deployment and training services under 'Cloud Support Service'.

Resellers

Supplier type
Reseller providing extra support
Organisation whose services are being resold
Google and Microsoft

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£1,000 a unit a year
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at gcloud@levettconsultancy.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.