G-Cloud 11 services are suspended on Digital Marketplace

If you have an ongoing procurement on G-Cloud 11, you must complete it by 18 December 2020. Existing contracts with Termlex Limited are still valid.
Termlex Limited

Termlex Terminology Server

Termlex is a cloud hosted terminology server that provides APIs for accessing terminology standards like SNOMED CT, ICD-10, dm+d, etc. It also allows users to access maps between the above products or to create and maintain their own maps from local codes to the above standards.

Features

  • Search SNOMED-CT, ICD-10, dm+d in milliseconds
  • Create, Access & Maintain your own local code lists
  • Create, Access & Maintain your own subsets (refsets)
  • Create, Access and Maintain your own maps
  • Integrate SNOMED-CT search & analytics into your products
  • Access up-to-date releases of dm+d, SNOMED-CT

Benefits

  • Quickly & Easily search for terms in SNOMED-CT, ICD-10, dm+d
  • Create, Access & Maintain your own local code lists
  • Create, Access & Maintain your own subsets (refsets)
  • Create, Access and Maintain your own maps
  • Integrate SNOMED-CT based search & analytics into your products
  • Access up -to-date releases of dm+d, SNOMED-CT, ICD-10

Pricing

£0.01 a person a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@termlex.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 11

Service ID

9 2 5 5 2 0 0 4 6 0 5 1 3 8 1

Contact

Termlex Limited Jay Kola
Telephone: +442086387848
Email: info@termlex.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
Our service can be run on as a cloud service or as on-premise service. It is platform independent and can run on Linux/Unix and Windows servers. Our planned maintenance will be included in the corresponding Service Level Arrangement (SLA) tiers
System requirements
  • Below requirements apply only for an on-premise instance
  • Java 1.8 (OpenJDK) - no license fees
  • 4GB RAM minimum, though 8GB or more RAM is recommended
  • Dual Core i5 processors minimum, quad-core i5 recommended
  • 40GB Hard Disk Storage (minimum), 60GB or more SDD storage

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times depend on Service Level Agreements (SLA) tiers.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Response times depend on Service Level Agreements (SLA) tiers.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
We offer on-site training and also publish user documentation online in various formats. We also have a collection of libraries that make it easier to use Termlex API using popular programming languages. A collection of demonstrator applications are also available.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
At the end of the contract, user will be able to export all the content of their local code sets, maps, subsets/refsets in text-delimited format. All users in the UK will also be able to export their subsets/refsets based on SNOMED CT.
End-of-contract process
At the end of the contract, the user will be able to export all their content (local code sets, maps, subsets). Following a one week grace period, all user data will be deleted off the system and become inaccessible.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
Application to install
No
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Termlex is a terminology server API - so it was built as a collection of API calls for accessing terminology standards like SNOMED CT, dm+d, ICD-10, etc. The APIs also allow users to create, access and maintain their own local code sets, maps, subsets/refsets, etc.

There are no restrictions between what users can and can't do without the API.
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
No

Scaling

Independence of resources
Termlex is built as a cloud native service and is built to scale. We regularly monitor the service for any unexpected demands on the services. We have load balancers in place and our systems will automatically spin up additional instances of the service to ensure users are not affected by unexpected demands on the service.

Analytics

Service usage metrics
Yes
Metrics types
Metrics will be provided on:
- API calls over time
- Number of clients accessing the API
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Termlex provides REST APIs for accessing and exporting data. Users will be able to export their data using the user dashboard or APIs (where applicable)
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
Markdown for subsets/refsets

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Response times depend on Service Level Agreements (SLA) tiers.
Approach to resilience
Available on request
Outage reporting
Public dashboard & API to indicate status of service

Identity and authentication

User authentication needed
Yes
User authentication
  • Username or password
  • Other
Other user authentication
In addition to username and password, they can also use API tokens
Access restrictions in management interfaces and support channels
We use Role Based Access Control, where the user can specify which members of their team can have a predefined role.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
Less than 1 month
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
Less than 1 month
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Available on request
Information security policies and processes
Available on request

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available on request
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Available on request
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available on request
Incident management type
Supplier-defined controls
Incident management approach
Available on request

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.01 a person a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
A fully functional trial version is limited to 15 days.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@termlex.com. Tell them what format you need. It will help if you say what assistive technology you use.