BizTalk Health Check
For companies who already have BizTalk, we provide a health check service to assess the current solution and get to the causes of your problems, providing guidance on addressing them. This is also the first step when planning a migration to the Cloud or upgrading on-premise.
Features
- Highlights best practice alignment and any deviation
- Advice on migration and remediation
- Vulnerabilities in infrastructure and operational processes exposed
- Planning for now and the future
- A written report will provide insights and recommendations
- Determine suitability to migrate to the Microsoft Cloud services
Benefits
- Minimal intrusion to IT systems while gathering key data
- Help optimise productivity and uncover potential risks
- Identify how you can increase operational efficiency
- Maximise system uptime and support
- Reduce costs through examination of most critical aspects of environment
Pricing
£750 to £1,150 a person a day
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at businessdevelopment@blackmarble.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 10
Service ID
9 2 0 3 7 2 7 5 2 4 2 7 6 5 1
Contact
Black Marble Limited
Linda Hogg
Telephone: 01274 300175
Email: businessdevelopment@blackmarble.com
Planning
- Planning service
- Yes
- How the planning service works
- For companies who already have BizTalk, we provide a health check service to assess the current solution and get to the causes of your problems, providing guidance on addressing them. This is also the first step when planning a migration to the Cloud or upgrading on-premise.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Microsoft BizTalk
- Microsoft Azure
Training
- Training service provided
- Yes
- How the training service works
- Depending on the customer's specific services, we provide * Technical assistance in the implementation of prerequisites and system requirements. * Knowledge transfer for the management of the system. * Specific customer training.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Microsoft Azure.
- Microsoft BizTalk
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Depending on the services being implemented for the customer, we perform load testing to make sure it meets customer scalability requirements, and share the results with the customer.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Normal support would only be available remotely.
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
2 hours depending on criticality
Long term aim is 24/7, currently stands at 9 to 5. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- The service provides a sample solution, and roadmap. Any additional, follow-up services would have an agreed support model, depending on the level of engagement.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £750 to £1,150 a person a day
- Discount for educational organisations
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at businessdevelopment@blackmarble.com.
Tell them what format you need. It will help if you say what assistive technology you use.