IBM United Kingdom Ltd

IBM Blockchain Platform (Starter Plan)

With the IBM Blockchain Starter Plan, you get access to development tools with Hyperledger Composer, tutorials, and a development environment and preproduction environment built with The Linux Foundation’s Hyperledger Fabric.


  • One-click preconfigured network, 2 members with peer, one channel
  • Development and pre-production environment, where you can test your proof-of-concept.
  • Deploy provided samples to your blockchain network
  • Add members to scale and simulate multiple organizations
  • Integrated DevOps tools for agile development and deployment
  • Accessed through IBM Cloud Portal
  • Test the blockchain applications you’ve developed.
  • Same experience as the Enterprise Plan, in the development environment.
  • Built on open-source Hyperledger from the Linux Foundation
  • Hyperledger Fabric capabilities in the development environment


  • Getting started with blockchain is made easier
  • quickly learn, build and try out your blockchain network
  • Enables agile development and deployment
  • Learn from hundreds of IBM Blockchain projects
  • Create applications with tutorials, developer tools and integrated Hyperledger Composer
  • An environment designed for development and testing
  • When ready for production, migrate to an Enterprise Plan.
  • Uses open standards to ensure wide acceptability
  • Runs in an isolated partition to ensure capacity is available
  • Easy migration of chaincode to Enterprise Plan.


£330 per licence per month

  • Free trial available

Service documents


G-Cloud 11

Service ID

9 1 5 8 2 6 0 5 1 0 3 0 1 5 3


IBM United Kingdom Ltd

Alice Griffin

Please email

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints No constraints
System requirements
  • Internet Connection & Web Browser
  • API Access

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Onsite support No
Support levels A single level of support is provided:
• Support is available: Sunday at 21:30 UTC to Friday at 23:59 (six days)
• Support is provided by a ticketing system. Customer can define severity levels 1-4.

Severity Level 1 Response Time One hour
Severity Level 2 Response Time Two hours
Severity Level 3 Response Time Four hours
Severity Level 4 Response Time Best effort
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Extensive on-line documentation and educational materials are available for learning, including demos, videos, and tutorials.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Users can request a capture of the data. The user is responsible for data reuse.
End-of-contract process When the service is purchased, terms of renewal are specified:
1) No renewal, so terminate service at the end of the contract. In this case, users are notified prior to termination so they have time migrate their data.
2) Automatic monthly renewal, and the user provides the notification to terminate.
There is no immediate data loss.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Can be accessed from a mobile device using a web browser, but the service does not have a mobile application.
Service interface No
What users can and can't do using the API 1) Key REST API access are available:
• Instantiate chain code
• Invoke chain code
• Query chain code

For IBM Cloud API’s, See
2) The service is not setup using an API. It is fully instantiated using the UI. However, users use the API’s described above in #1 to instantiate and run blockchain chain code.
3) User use the API to described above in #1 to manage updates.
There are no limitations.
API documentation Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
API sandbox or test environment Yes
Customisation available Yes
Description of customisation New users can be added, service can be split into organisations & spaces to separate projects. The service provides the ability to set policies for business network governance.


Independence of resources Each blockchain service runs with a set of compute that is dedicated.


Service usage metrics Yes
Metrics types Networks, Peers, Channels, Members, CA
Reporting types
  • API access
  • Real-time dashboards
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach Data can be obtained through well defined query API’s.
Data export formats Other
Other data export formats Range of formats are supported depending on the service.
Data import formats Other
Other data import formats Chain code can be instantiated through well documented service interfaces.

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99.95% for applications/services configured for high availability across 2 or more IBM Cloud geographic regions. 99.5% for applications/services deployed in a single geographic region.
Approach to resilience Available at request.
Outage reporting Email alerts and available on a webpage at:

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Role based access restricts access to management interfaces and support channels. Roles include developer, manager, auditor and billing manager. Different roles see different interfaces.
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Between 1 month and 6 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for Between 1 month and 6 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BVCH SAS UK Branch
ISO/IEC 27001 accreditation date 18/08/2016
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 06/04/2018
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover N/A
PCI certification Yes
Who accredited the PCI DSS certification N/a
PCI DSS accreditation date N/a
What the PCI DSS doesn’t cover N/a
Other security certifications Yes
Any other security certifications Please see

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • ISO/IEC 27001
  • Other
Other security governance standards The Blockchain HSBN provides cryptographic keys stored in HSM which is compliant up to FIPS 140-2 Level 4 security.
Information security policies and processes IBM has an Information Technology (IT) Security policy that establishes the requirements for the protection of IBM's worldwide IT systems and the information assets they contain, including networks and computing devices such as servers, workstations, host computers, application programs, web services, and telephone systems within the IBM infrastructure. IBM’s IT Security policy is supplemented by standards and guidelines, such as the Security Standards for IBM's Infrastructure, the Security and Use Standards for IBM Employees and the Security Guidelines for Outsourced Business Services. Such are reviewed by a cross-company team led by the IT Risk organization every six months.

IBM has a dedicated Vice President of IT Security who leads a team responsible for IBM's own enterprise data security standards and practices. Responsibility and accountability for executing internal security programs is established through formal documented policies. IBM Services teams also have dedicated executives and teams who are responsible for information and physical security in the delivery of our client services.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach The HSBN is built from the Linux Foundation, Hyperledger Project Community. Code from the community is rigorously governed. Additionally, internal development processes are used to manage changes using a dev-ops approach.
Vulnerability management type Supplier-defined controls
Vulnerability management approach IBM uses internal tools to scan for malware scanning. Has company procedures for open source vulnerabilities management. Details available upon request.
Protective monitoring type Supplier-defined controls
Protective monitoring approach IBM’s solution has built in controls to detect tampering. This includes the use of cryptographic processes. Details available upon request.
Incident management type Supplier-defined controls
Incident management approach IBM Cloud follows the IBM Product Security Incident Response Team process for security incident management. See website for full details

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £330 per licence per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Trial access can be requested. Information provided on request.

Service documents

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