KONSOLUTE

Office 365 Intelligent Metadata Extractor

This tool enables Content Owners and Information Managers to visualise their data across file shares. The data can be classified in accordance to data retention and record management guidelines.

Features

  • Real time dashboards and reporting
  • Fully scalable and highly available
  • Full audit history and centrally managed logs
  • Flexible administrations models (delegated / centrally managed)

Benefits

  • Deep data analysis and reporting
  • In place data classification
  • Heatmap data report and visualisation based on metadata
  • Premigration reports and Office 365 migration
  • Integration with third party applications such as Lotus Notes

Pricing

£30000 to £50000 per instance per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 10

915706206095033

KONSOLUTE

Ashkan Jabbari

+44 203 579 3526

ashkan@konsolute.com

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to An existing Office 365 tenant
Cloud deployment model Public cloud
Service constraints An existing Office 365 subscription
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Depending on SLA. There is a 24 hours email based ticketing system
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AAA
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Onsite support
Support levels Remote, online and onsite support.
Dedicated account manager
Cost varies depending on the service agreement
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started There will an onsite training and support
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction The data is hosted on Microsoft Cloud platform. Standard Microsoft data export API can be utilised to export data as and when required.
End-of-contract process The service will be terminated at the end of contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service The experience has been tailored for smaller form factors.
Accessibility standards WCAG 2.0 AA or EN 301 549
Accessibility testing N/A
API Yes
What users can and can't do using the API Provisioning process can be triggered through the API
Reports can be generated through the API
Request statues can be queried through the API
API documentation Yes
API documentation formats PDF
API sandbox or test environment Yes
Customisation available Yes
Description of customisation This is a modular solution where sites provisioned can be customised by the buyers

Scaling

Scaling
Independence of resources The service benefits form Azure auto scaling features

Analytics

Analytics
Service usage metrics Yes
Metrics types Site usage statistic and real time dashboard and reporting
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Standard Microsoft data export API
Data export formats Other
Other data export formats Data export needs to go through a transformation process
Data import formats Other
Other data import formats Data import needs to go through a transformation process

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability Standard Microsoft's Office 365 platform availability applies, please see https://www.microsoft.com/en-us/trustcenter for details.
Approach to resilience Standard Microsoft's Office 365 platform resilience applies. Please see https://www.microsoft.com/en-us/trustcenter for details.
Outage reporting Trough the Microsoft's Office 365 platform message centre.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Via Azure active directory
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Konsolute align all services with the principles and standards described in the ISO20000 accreditations.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Standard Microsoft's Office 365 platform change management processes applies
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Standard Microsoft's Office 365 platform vulnerability management processes applies
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach As the solution is based on the Microsoft's Office 365 platform, please see https://www.microsoft.com/en-us/trustcenter for details.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach As the solution is based on the Microsoft's Office 365 platform, please see https://www.microsoft.com/en-us/trustcenter for details.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £30000 to £50000 per instance per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial A PoC platform hosted on a trial Office 365 tenant
All services included
Limited to 30 days

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
Return to top ↑