Northgate Public Services UK Limited
NPS Blue Badge Case Management System SaaS
As the most experienced provider of Blue Badge systems and services, NPS has developed a new Case Management System that will administer all aspects of the blue badge process along with providing all necessary integration with the national service.
- Full case management and administration of Blue Badge applications.
- Migration of historical badge data.
- Integration with the new national system.
- Communications: the ability to send letters, email and SMS.
- Management information reports to monitor and manage your workload.
- Enforcement functionality that will support your teams to ensure compliance.
- Document upload of all documents required to support an application.
- SaaS with enhanced functionality to improve administration of Blue Badges.
- Existing data in new CMS providing last six+ years history.
- All points of integration provided for necessary two-way communication.
- Individual and bulk communications.
- Ability to proactively drive activity, prioritise actions and manage performance.
- Enforcement historical data enables continuity of practive approach.
- Documents securely stored against the relevant claim with application information.