CONTRACTSONLINE LTD
Commercial Management for Cloud Transformation and Support
We offer government customers and buyers a wide range of business and user-centric services designed to help transition to Cloud, maintain and support Cloud services and provide continuous development, including digital transformation. Our Cloud support services for Procurement and Commercial/Contract Management services are offered Outside IR35, including EU Exit management.
Features
- Rapid procurement of contracts and agreements
- Rapid negotiation and drafting of contracts and agreements
- Implementation and transition planning of new contracts
- Contract management by the volume including dispute management
- Exit planning of incumbent contracts including TUPE support
- Contract change management by the volume
- Strategy design, development, planning and execution
- Standard and custom reporting
- Interaction with Crown Commercial Service
- Support of EU Exit management and Government Commercial Standards (GCF)
Benefits
- Outside IR35 managed service or outcome-based service
- Fixed price outcomes for projects and BAU initiatives
- Expertise delivered on a work package basis
- Skilled resources familiar with civil service competencies
- Professional stakeholder engagement and management
- Support for business cases, spend approvals and benefits realisation
- Communications and liaison support to GDS and Cabinet Office
- Services provided to Good Industry Practice
- Support of the Technology Code of Practice
- Knowledge transfer as part of exit planning
Pricing
£350 to £995 a unit
- Education pricing available
Service documents
Framework
G-Cloud 12
Service ID
9 0 7 8 9 8 6 8 6 6 7 9 4 5 9
Contact
CONTRACTSONLINE LTD
Gurjiv Khehra
Telephone: 07802 790 690
Email: info@contractsonline.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We help Buyers with the planning phase for the implementation of cloud hosting or cloud software by acting as the commercial workstream that writes the specifications and scope of services required to support planning activities. This includes sourcing and procuring the services and resources with the required skills, experience and expertise and in the right quantities necessary to deliver the implementation for the Buyer.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We help Buyers with the migration phase to the cloud or between cloud services by acting as the commercial workstream that writes the specifications, and scope of services required to migrate to the cloud or from incumbent cloud services to replacement cloud services. This includes sourcing and procuring the services and resources that meet the requirements of the Buyer, whilst assessing and mitigating commercial risk assessment the delivery of the migration for the Buyer.
- Setup or migration service is for specific cloud services
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
- Buyer hosting or software
- How the support service works
- We help Buyers with the ongoing support of Cloud hosting and software services by acting as the commercial workstream that contract manages the services, as a managed service, for the Buyer. This includes ensuring the Buyer meets its obligations in the contracted services and mitigates any risk in the contract as part of contract lifecycle management for the cloud services. On-going support includes implementation and transition, in-life contract management and smooth exit of the cloud services.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- E-mail support availability 9 to 5 (UK time), Monday to Friday, response within 48hrs.
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Support levels
- As set out under the headings of Email and Phone support.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Baseline Personnel Security Standard (BPSS)
Pricing
- Price
- £350 to £995 a unit
- Discount for educational organisations
- Yes