Appsbroker Consulting Ltd

Cloud Hosting

Appsbroker works with customers to fully exploit the business benefit of the Google offering. Organisations now have the building blocks to transform service delivery and develop the next generation of business and IT services. Google Cloud Platform enables customers to implement: mobile apps, social apps, business process apps, and websites.


  • Fully managed platform
  • Automatically scales with growth
  • Multi (programming) language support
  • Wide integration with industry standards
  • Flexible storage options
  • Rich ecosystem of supporting services
  • Demand driven pricing


  • Push code to a fully managed platform
  • Never worry about running out of resources
  • Write code in language of your choice
  • Make use of rich ecosystem of services
  • Never worry about patching
  • Uptime SLAs


£0 to £1000000 per unit

Service documents

G-Cloud 9


Appsbroker Consulting Ltd

Appsbroker Sales

+44 [0]7885 499 667

Service scope

Service scope
Service constraints There are no service constraints beyond those listed on
System requirements Listed Operating systems only (

User support

User support
Email or online ticketing support Email or online ticketing
Support response times 15 minute response
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Dependent on Service Grade required (Bronze, Silver, Gold)
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Consultancy
Service documentation Yes
Documentation formats HTML
End-of-contract data extraction Detailed here:
End-of-contract process Detailed here:

Using the service

Using the service
Web browser interface Yes
Using the web interface Google Cloud Platform Console
Web interface accessibility standard None or don’t know
How the web interface is accessible Web
Web interface accessibility testing Google adhere to their own interface testing
What users can and can't do using the API Described here:
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • Puppet
API documentation Yes
API documentation formats HTML
Command line interface Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface Detailed here:


Scaling available Yes
Scaling type Automatic
Independence of resources Yes details are here:
Usage notifications Yes
Usage reporting Email


Infrastructure or application metrics Yes
Metrics types
  • CPU
  • Disk
  • HTTP request and response status
  • Memory
  • Network
  • Number of active instances
Reporting types
  • API access
  • Real-time dashboards


Supplier type Reseller providing extra features and support
Organisation whose services are being resold Google Cloud

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance None

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach In-house destruction process

Backup and recovery

Backup and recovery
Backup and recovery Yes
What’s backed up
  • Files
  • Virtual Machines
  • Databases
Backup controls This is a custom tasked that Appsbroker support with
Datacentre setup Multiple datacentres
Scheduling backups Users contact the support team to schedule backups
Backup recovery
  • Users can recover backups themselves, for example through a web interface
  • Users contact the support team

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Details here:
Approach to resilience Details here:
Outage reporting Details here:

Identity and authentication

Identity and authentication
User authentication 2-factor authentication
Access restrictions in management interfaces and support channels Details here:
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication
Devices users manage the service through
  • Any device but through a bastion host (a bastion host is a server that provides access to a private network from an external network such as the internet)
  • Directly from any device which may also be used for normal business (for example web browsing or viewing external email)

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 22/11/2016
What the ISO/IEC 27001 doesn’t cover I
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO27001 compliant

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Details here:
Vulnerability management type Undisclosed
Vulnerability management approach Details here:
Protective monitoring type Supplier-defined controls
Protective monitoring approach Details here:
Incident management type Supplier-defined controls
Incident management approach Details here:

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Separation between users

Separation between users
Virtualisation technology used to keep applications and users sharing the same infrastructure apart No

Energy efficiency

Energy efficiency
Energy-efficient datacentres Yes


Price £0 to £1000000 per unit
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Details here:
Link to free trial


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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