Visionist

Smart Building Service

Transform your estate to smart buildings with monitoring of your critical systems and utilities. With real time display information of systems, people and assets, with an intuitive secure web portal for management and business intelligence reporting.

Features

  • Smart Building
  • Real Time Asset Tracking
  • Real Time Systems Monitoring
  • Real Time Utilities Usage
  • Real Time Price Comparison of building utilities and services

Benefits

  • Enable smart buildings easily
  • Enable real time asset tracking and reporting
  • Ensure your utilities and services are on competitive tariffs
  • Achieve in year cost savings of c.20%

Pricing

£0.10 per unit

Service documents

G-Cloud 10

897861991303821

Visionist

Peter Miller

+44 (0)20 3883 8201

info@visionist.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints None
System requirements Web Browser for portal access

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within 4 hours
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 AAA
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard WCAG 2.0 AAA
Web chat accessibility testing Tested with Dragon and Jaws
Onsite support Onsite support
Support levels Monday to Friday
9am to 5pm
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Onsite installation, training and documentation
Service documentation Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction CSV
End-of-contract process No additional cost

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Accessibility standards WCAG 2.0 AAA
Accessibility testing Tested with Dragon and Jaws
API No
Customisation available Yes
Description of customisation The potential scope for Smart Buildings is huge. We can provide simple RFID asset tag tracking, through to entire building real time monitoring. Please call to discuss your specific areas of interest.

Scaling

Scaling
Independence of resources Each installation is specific to your needs. Central cloud infrastructure is based upon Azure / AWS hosting

Analytics

Analytics
Service usage metrics Yes
Metrics types Real time smart building analytics
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach CSV
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability N/A
Approach to resilience N/A
Outage reporting Email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Local admin accounts
Access restriction testing frequency At least every 6 months
Management access authentication 2-factor authentication

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications Cyber Essentials Plus

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards Other
Other security governance standards Cyber Essentials Plus
Information security policies and processes Cyber Essentials Plus

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Components asset tracked through lifetime
Vulnerability management type Supplier-defined controls
Vulnerability management approach Patches deployed weekly
Protective monitoring type Supplier-defined controls
Protective monitoring approach Skyhigh realtime monitoring
Incident management type Supplier-defined controls
Incident management approach Pre-defined processes for common events

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £0.10 per unit
Discount for educational organisations Yes
Free trial available Yes
Description of free trial Free assessment of existing building services
Link to free trial https://www.visionist.consulting/contact-us

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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