Cristie Data Ltd

Cloud Architecture, Implementation & Integration Services Powered by SystemsUp

Cristie, part of the iomart Group, offers dependable project delivery following assuredDelivery methodology. Leveraging partnerships with Microsoft, Amazon, Vmware, Google and Citrix to deliver technically superior secure solutions around Public, Hybrid and Private cloud; such as Microsoft Azure, Amazon Web Services, Office365, Google Cloud Platform, Microsoft System Center and VMWare.

Features

  • Flexible agile project delivery with either Iterative or Waterfall approach
  • Market leading cloud architects
  • Microsoft enterprise services as used by Microsoft themselves
  • Amazon certified architects
  • Citrix enterprise consultancy
  • Enterprise Network and Security services
  • Microsoft Certified Architects
  • VMware Certified Architects
  • Google Certified Architects
  • VMware Certified Professional Services, as used by VMware themselves

Benefits

  • Outcomes based on business requirements and objectives
  • Consistent delivery of services based on our repeatable assuredDelivery® model
  • Highly skilled consultants with decades of experience
  • Full end to end knowledge transfer for post project maintenance
  • Secure by design majority of staff possess security clearance
  • Verifiable case studies of successful Private and Public cloud projects
  • Services tailored to customers culture and organisation
  • Access to the iomart Group extensive set of wider services

Pricing

£875 to £1250 per person per day

Service documents

Framework

G-Cloud 11

Service ID

8 9 1 7 6 8 7 2 2 5 5 8 7 3 9

Contact

Cristie Data Ltd

Ryan Smith

01453310070

ryan.smith@cristie.co.uk

Planning

Planning service
Yes
How the planning service works
As a part of our assuredDelivery process, we conduct a number of tailored workshops with all the relevant project stakeholders. Capturing all the project requirements both functional and nonfunctional. A requirements document is created so all that parties understand the project outcomes.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We would need to understand the requirements and business outcomes prior to any setup or migration. We'd then undertake a discovery exercise, as this would provide invaluable insight into the organisational challenges and a snapshot of the current state. Following this, we would undertake the relevant high and low-level designs and create a requirements traceability matrix to ensure that all the requirements were addressed and by selecting the optimal technologies and services. After the designs are approved we would plan the setup of the solution and any relevant testing required. Any migration would be careful thought out and planned to derisk any potential issues and ensure minimal downtime and disruption to the organisation. Once migration is complete, we can provide early life support, handover to internal or external support teams and any required user and admin training.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
Hosting or software provided by your organisation
How the support service works
Our support teams are available 24/7 to respond to alerts, take calls, make decisions and act to ensure our customer services are operating effectively every second of the day. The support desk is accredited to ISO20000-2011 and ISO27001-2013 standards and brings together 250 technical operations staff employed to cover everything with a guaranteed qualified engineering response within 15 minutes of notice dependent on the severity of the incident.

Service scope

Service constraints
This is a consultative service, any constraints would be specific to the engagement profile and called out as a part of the project process.

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response within 4 hours
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), 7 days a week
Web chat support
No
Support levels
This service is a consultancy service, our consultants will be available to the project team for the duration of the project to the agreed project working hours.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£875 to £1250 per person per day
Discount for educational organisations
No

Service documents

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