Topsec Technology

Blockmail - Cloud Email Filtering Service (Anti-Virus/ Spam/ Content Filtering)

A managed email security service, which works with your hosted or in-house email service. Blockmail provides a comprehensive Anti-Virus, Spam and Content filtering cloud service, keeping new and emerging threats away from your network. Add-on Modules include Continuity Email (Emergency Mail) Malware, Ransomware & Phishing Email URL Sandbox (Blended Threat)

Features

  • Fully Managed Cloud Service (24/7)
  • 15 Minute Response SLA within office hours
  • Multi-Layered Checks - 3 Anti-Virus Checks & 4 Anti-Spam Checks
  • Email Track and Trace Service
  • British Isles DataCentre
  • Supports Transport Layer Security (TLS)
  • Easily deployment (no hardware or software)
  • Client Portal - Dashboard summary, detailed and scheduled reporting
  • MS O365 & Google Apps for work compatibility
  • Email Track and Trace Service

Benefits

  • Blockmail provides an email filtering service for content and attachments
  • Keeps unwanted email spam from reaching your network.
  • Manage data entering and leaving your network via email.
  • Inbound and Outbound email scanning
  • Outbound scanning monitoring protects against blacklisting with compromised accounts
  • Offers peace of mind and guaranteed performance.
  • Protects corporate bandwidth for web, VoIP and other critical systems.
  • Reduces email storage resources with spam blocked
  • Frees up IT resources with user white listing (if selected)
  • Provides full visibility on your IT security services.

Pricing

£9 to £12 per person per year

  • Minimum contract period: Year
  • Excluding VAT
  • Education pricing available
  • Trial option available

Service documents

G-Cloud 8

891560210257165

Topsec Technology

Gary Fleming

01784 725 903

gfleming@topsectechnology.com

Support

Support
Support service type
  • Service desk
  • Email
  • Phone
Support accessible to any third-party suppliers No
Support availability 24/7/365 Telephone Support.
Standard support response times 15 Minutes
Incident escalation process available Yes

Open standards

Open standards
Open standards supported and documented Yes

Onboarding and offboarding

Onboarding and offboarding
Service onboarding process included Yes
Service offboarding process included Yes

Analytics

Analytics
Real-time management information available Yes

Cloud features

Cloud features
Elastic cloud approach supported Yes
Guaranteed resources defined Yes
Persistent storage supported Yes

Provisioning

Provisioning
Self-service provisioning supported No
Service provisioning time 1 Hour
Service deprovisioning time 15 Minutes

Open source

Open source
Open-source software used and supported Yes

Code libraries

Code libraries
Languages your code libraries are written in
  • Java
  • Python
  • C++

API access

API access
API access available and supported No

Networks and connectivity

Networks and connectivity
Networks the service is directly connected to Internet

Access

Access
Supported web browsers
  • Internet Explorer 6
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari
  • Opera
Offline working and syncing supported No
Supported devices
  • PC
  • Mac
  • Smartphone
  • Tablet

Data storage

Data storage
Datacentres adhere to the EU code of conduct for energy-efficient datacentres Yes
User-defined data location Yes
Datacentre tier Uptime Institute Tier 3
Backup, disaster recovery and resilience plan in place Yes
Data extraction/removal plan in place Yes

Data-in-transit protection

Data-in-transit protection
Data protection between user device and service

Asset protection and resilience

Asset protection and resilience
Datacentre location
Data management location
Legal jurisdiction of service provider EU, assured by Contractual commitment
Datacentre protection Yes, assured by Contractual commitment
Data-at-rest protection
Secure data deletion Other secure erasure process, assured by Service provider assertion
Service availability 99.999%, assured by Contractual commitment

Separation between consumers

Separation between consumers
Cloud deployment model Private cloud, assured by Contractual commitment
Type of consumer Anyone - public, assured by Contractual commitment
Services separation Yes, assured by Service provider assertion
Services management separation Yes, assured by Service provider assertion

Governance

Governance
Governance framework No, assured by Service provider assertion

Configuration and change management

Configuration and change management
Change impact assessment Yes, assured by Service provider assertion

Vulnerability management

Vulnerability management
Vulnerability assessment Yes, assured by Service provider assertion
Vulnerability monitoring Yes, assured by Service provider assertion
Vulnerability mitigation prioritisation Yes, assured by Service provider assertion
Vulnerability tracking Yes, assured by Service provider assertion
Vulnerability mitigation timescales Yes, assured by Service provider assertion

Event monitoring

Event monitoring
Event monitoring Yes, assured by Service provider assertion

Incident management

Incident management
Incident management processes Yes, assured by Service provider assertion
Consumer reporting of security incidents Yes, assured by Service provider assertion
Security incident definition published Yes, assured by Service provider assertion

Personnel security

Personnel security
Personnel security checks

Secure development

Secure development
Secure development Yes, assured by Service provider assertion
Secure design, coding, testing and deployment Yes, assured by Service provider assertion
Software configuration management Yes, assured by Service provider assertion

Supply-chain security

Supply-chain security
Visibility of data shared with third-party suppliers Yes, assured by Service provider assertion
Third-party supplier security requirements Yes, assured by Service provider assertion
Third-party supplier risk assessment Yes, assured by Service provider assertion
Third-party supplier compliance monitoring Yes, assured by Service provider assertion

Authentication of consumers

Authentication of consumers
User authentication and access management Yes, assured by Service provider assertion
User access control through support channels Yes, assured by Service provider assertion

Separation and access control within management interfaces

Separation and access control within management interfaces
User access control within management interfaces Yes, assured by Service provider assertion
Administrator permissions Yes, assured by Service provider assertion

Identity and authentication

Identity and authentication
Identity and authentication controls

Secure service administration

Secure service administration
Service management model

Audit information provision to consumers

Audit information provision to consumers
Audit information provided None, assured by Service provider assertion

Secure use of the service by the customer

Secure use of the service by the customer
Device access method
Training Yes, assured by Service provider assertion
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