Azure Cloud Platform and Tooling Support
Enterprise class secure cloud platform and tooling built to support NCSC cloud principles capable of police accreditation based based on Azure Governance framework. Fully automated, highly-secure, multi-tenanted and self service capability incorporating Kubernetes and serverless technology and CI CD pipelines built by DevOps and SRE engineers using immutable infrastructure.
Features
- Enterprise Cloud Strategy, Security, Architecture, Migration, Build and Operations support
- Fully automated Multi-Tenanted Cloud Platform including L1/L2/L3 24/7 support
- Re-use of tried and tested Containerisation and Serverless patterns
- Cloud Technical Standards, operating models and governance support
- Implementation of preventative and detective security guardrails
- Cost optimisation tooling and processes
- Considerable experience of operating successfully at huge scale (referenced)
- Self-service capability
- Full stack tooling including CI/CD and End User Compute
Benefits
- Highly secure based on NCSC cloud principles
- Immutable, auto-scaling infrastructure for cost efficiency and scale
- Highly availability applications that self-heal and recover
- Cost optimisation cloud savings
- Reduced support costs based on consistency and ability to self-heal
- Built using Azure Governance patterns and tooling
Pricing
£300 to £1,395 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
8 9 1 4 3 7 6 1 8 7 5 2 0 2 5
Contact
Identity E2E
Peter Wales
Telephone: 02036420195
Email: info@identitye2e.com
Planning
- Planning service
- Yes
- How the planning service works
-
We have a comprehensive, tried and tested, planning model to securely onboard enterprise clients to the Microsoft Azure cloud. We use our own processes and the Azure Migrate services tailored to customer needs to plan and implement large-scale migrations of data and services. As part of the planning process we work with customers to implement the correct strategy for re-hosting or transforming services to be take advantage of cloud native technology.
We utilise infrastructure as code automation to enable a rapid establishment of secure cloud capability based on best practice cloud principles.
Our team will work with clients to agree the plan and work through the backlog to deliver the desired outcomes. - Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
- Microsoft Azure
Training
- Training service provided
- Yes
- How the training service works
- We are happy to provide Training and Knowledge Transfer to Civil Servants working with us on the service.
- Training is tied to specific services
- Yes
- Services the training service works with
- Azure
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- We can advise and implement connectivity and tooling required to ensure a smooth and safe transition compliant to NCSC cloud principles from private clouds or part of a hybrid cloud model
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- Azure
- Private Cloud to Azure Cloud
- Hybrid Cloud and Azure Cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- We work with our clients to recommend an approach tailored to their requirements, risk appetite, technology and cloud choices. Our approach is centered around the core of test automation for both functional and non-functional testing so that teams are able to get feedback and iterate fast. Our QA test service includes Unit / CIT / System / SIT / CBT / Exploratory / Security / Accessibility / Performance and SRE testing.
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Security risk management
- Security design
- Cyber security consultancy
- Security testing
- Security incident management
- Security audit services
- Certified security testers
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- We can provide tailored support for the platform and tooling to meet your requirements charged at our standard day rates including L1 /L2/L3 and L4 support. Our support services can operate 24/7 365 as required. We can also provide Service reporting, change, incident, problem and release management as well as capacity and cost optimisation.
Service scope
- Service constraints
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- By agreement with client. 1 hour response possible.
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Support levels
- Support levels can be tailored as agreed with the client but typical support levels for incidents are based around a priority order as follows: P1 (Service down or data loss) - Response within 30 mins, Target Resolution within 2 hours for 95% of all incidents raised. P2 (Major degradation in service) - Response within 30 mins, Target Resolution within 4 hours for 95% of all incidents raised. P3 (Partial degradation in service) - Response within 2 hours, Target Resolution within 24 hours for 95% of all incidents raised. P4 (Minor issue) - Response within 24 hours, Target Resolution within 7 days for 95% of all incidents raised.
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £300 to £1,395 a person a day
- Discount for educational organisations
- No