Notbinary has deep experience in migrating some of the most sensitive and strategically important workloads in government. We help public sector bodies take their first steps in service migration to the Microsoft Azure platform. We're known for our friendly, collegiate approach and willingness to support/train in-house teams as we work.
- Planning, scoping and costing of Azure migration programmes.
- Deep analysis of 'as-is' architecture, and of in-house skills.
- Database consolidation and physical server retirement.
- Advisory function to help managers constrain costs, and model TCO.
- Target Cloud database strategy, worked through with clients.
- Risk assessments, and costs modelling of target state.
- Database and full data centre migrations to Azure.
- 'Infrastructure as code' approach taken where advisable.
- Friendly, experienced, SC-cleared team.
- Particular experience in VMWare and Hyper-V import/export.
- Lower total cost of ownership.
- Ordered and risk-mitigated approach to migration.
- Every step understood, both by technical staff and senior managers.
- Scalable, future-proofed solutions.
- Performance gains, improved disaster recovery.
- Better access to data - improving user experience.
- Full compliance with relevant data standards and laws.
- UK-based Cloud hosting - with Azure ExpressRoute if required.
- Class-topping availability and resilience of data.
- Better use of clients' data made possible by migration.
£445 to £1745 per person per day
- Pricing document
- Skills Framework for the Information Age rate card
- Service definition document
- Terms and conditions
Not Binary Limited
|How the planning service works||
We help our clients throughout the move towards cloud computing. This can involve giving high-level strategic guidance, developing roadmaps, assessing existing IT infrastructure, and developing phased Agile development and roll-out of new architecture and services.
We have helped many government customers take their first steps into cloud computing, and we advised GDS on its cloud computing strategy for government.
Notbinary is a collegiate and friendly firm; a move to cloud computing can be a daunting prospect. So we work closely with our clients, and take care to match our advice and planning to the institutional constraints - whether technical, financial or cultural.
|Planning service works with specific services||No|
|Training service provided||Yes|
|How the training service works||We provide training for our clients on all aspects of cloud infrastructure deployment. For government clients we have skilled up many in-house teams, from giving basic introductions to Azure - right through to deep, technical training sessions for IT and digital teams, covering architecture, DevOps, cost control, security, service development and managed services. For senior managers, we instruct and train on the benefits and risks inherent in architecture transformation - and help them understand how to model total cost of ownership.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||Yes|
|How the setup or migration service works||Building on the initial planning work, our team works hand-in-hand with the customer (e.g. its key stakeholders, internal service teams and user representatives) to understand the setup and migration issues, either for migrating to the cloud or transitioning between cloud services. We use a deep-dive discovery approach, typically working in an agile fashion, to explore the migration needs. This may involve a detailed mapping between the as-is and the to-be services, helping the customer understand the technical, infrastructure and security requirements to support the migration (and the wider implications for the organisation), always ensuring that the chosen solutions are fully aligned to high level business strategies. We will also identify what post-implementation support may be required to ensure the continuing viability, benefits-realisation and cost-effective maintenance of the services. Depending on the scope of a customer's individual needs, these in-depth services may be provided via separate service lines at an additional cost.|
|Setup or migration service is for specific cloud services||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||Yes|
|How the quality assurance and performance testing works||
Our architects and consultants work from the outset to design and implement services which match user needs - and client budget. Quality assurance and testing is not something to bolt on at the end: we institute both as essential components of our service. We advised on quality, performance and compliance from the outset. Many performance features are, of course, engineered into Azure. Our expertise translates the needs of the client organisation into optimal architecture and service choice.
The Agile process - our favoured methodology - advocates release and testing throughout. And any changes required to optimise the service - or reduce risk - will be spotted early, and remediated or improved.
Our assurance process takes into account clients' security and compliance requirements, and follows appropriate guidance from the NCSC, CSC and Microsoft relating to workloads running in public and private cloud environments,
|Security services type||
|Certified security testers||Yes|
|Security testing certifications||
|Ongoing support service||Yes|
|Types of service supported||
|How the support service works||We provide a full managed service. All aspects of our deployment work can be maintained cost effectively by retaining us to manage services and support users. For many government clients we provide this as an end-to-end service, but we are equally happy when a client wishes to handle first-line support itself - before escalating to us. SLAs are worked up on a case by case basis, bearing in mind the client requirements and the underlying user need. Support can be office hours, or 24/7. Our managed service integrates with Azure's own best in class support for its customers. See our 'cloud hosting' entries for each Azure service on the Digital Marketplace for further details on the support available.|
|Email or online ticketing support||Yes, at extra cost|
|Support response times||Response times will vary according to the customer's requirements and will be defined in the Service Level Agreement (SLA). Support calls are classified according to severity/impact. Priority 1 calls (highest priority level) are guaranteed a response within 1 hour. Lower (non-urgent) calls will typically be answered within a working day. Response times can be tailored to meet a customer's needs via the SLA, including extending response time guarantees outside of business hours, including weekends. Pricing for the support service will vary according to the customer's needs, as defined in the SLA.|
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||WCAG 2.1 AA or EN 301 549|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||Yes, at an extra cost|
|Web chat support availability||24 hours, 7 days a week|
|Web chat support accessibility standard||WCAG 2.1 AA or EN 301 549|
|Web chat accessibility testing||Web chat services have been assessed for use with assistive technology such as screen-readers, screen magnification software, high-contrast browser settings, and navigation assistance software (including non-reliance on mouse inputs and support for keyboard shortcuts) across a range of browsers.|
|Support levels||Fully scalable support, dependent on user need and budget. Platinum support is 24/7, with pro-certified technical architects available for support. Costs are assessed on a case by case basis.|
|Supplier type||Not a reseller|
|Staff security clearance||Conforms to BS7858:2012|
|Government security clearance||Up to Security Clearance (SC)|
|Price||£445 to £1745 per person per day|
|Discount for educational organisations||No|