Benchmark Estimating Software

Benchmark Estimating Software

The Benchmark Estimating Software service allows users to prepare cost estimates for any type of project. It allows estimating to be automated giving large increases in productivity. The software also allows probabilistic, risk based estimation.


  • Cost estimating
  • Risk analysis
  • Integration with other software
  • Integration with BIM
  • Probabilistic estimating
  • Automation of the estimating process
  • First principles estimating
  • Parametric estimating
  • Three point estimating (TPE)
  • Security features


  • Quickly prepare cost estimates and budgets
  • Analyse resource requirements for projects
  • Analyse duration of projects
  • Automation of the cost estimation process
  • Prepare accurate estimates
  • Stop making mistakes that come from using spreadsheets
  • Allows comparisons of estimates
  • Produce estimates that are transparent
  • Use a process that is secure
  • Encourage teamwork within your organisation


£50 to £170 per user per month

  • Free trial available

Service documents

G-Cloud 10


Benchmark Estimating Software

Robert MacDonald


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints None
System requirements None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times All questions are responded to within one hour on working days, and within 4 hours on weekends.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Web chat
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible Web chat is accessible through the Benchmark Estimating Software website
Web chat accessibility testing None
Onsite support Onsite support
Support levels Onsite support is provided at additional cost
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Both onsite and offsite training is available with courses specifically for new users. Additionally users can access our implementation services both in their own offices, or via the web. A full User Manual is available.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction The data can be backed up at any time to the users' own system
End-of-contract process Transfer of data is included.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None
Accessibility standards None or don’t know
Description of accessibility None
Accessibility testing None
Customisation available No


Independence of resources We provide sufficient capacity to avoid any issues


Service usage metrics Yes
Metrics types All necessary metrics
Reporting types Real-time dashboards


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach ‘IT Health Check’ performed by a CHECK service provider
Protecting data at rest Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Data can be exported in an Excel format.
Data export formats CSV
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99.9% - 99.999%
SLA credit up to 50% on the monthly application fee.
Approach to resilience Available upon request.
Outage reporting Dashboard
email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Remote administration is managed over certificate based IPsec encrypted tunnel.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for At least 12 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Lloyd's Register Quality Assurance
ISO/IEC 27001 accreditation date 03/12/2015
What the ISO/IEC 27001 doesn’t cover Sungard certification
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications Yes
Any other security certifications SSAE 16 SOC 2 Type II

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Our information security policy was originally designed on the ISO-17799 guideline and has been updated to comply with SSAE 16 standards. All employees are trained and certified annually to policy revisions. Our EVP Engineering & Technology manages the policy with support from the Executive Team and Board of Directors.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach All our alterations to hardware, software, standard operating procedures or facilities, which affect the production computing environment or critical infrastructure, are performed under our Request for Change process.

We utilise an interactive, on-line change management system that captures, tracks, and routes all changes to systems. When entered into the system, each change request is assigned and tracked via a unique number. Depending on the category of the change, it is routed for approval by management before being reviewed by our experts. Change requests are required to prove adequate testing and an assessment of risk, potential consequences and rollback planning.
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Though scans we track/record vulnerabilities/remediations in a Security Vulnerability document. Vulnerabilities/exceptions found must be reported.
Exceptions are documented in the Security Exception document and must include:
1.Time/date found
2.Time reported
3.Expected remediation time
4.Remediation actions
5.Remediation completion time
Vulnerabilities are documented in the Security Vulnerability document and include:
1.Time/date found
2.Vulnerability identification method
3.Expected remediation time
4.Remediation actions
5.Remediation completion time
Security exceptions and vulnerabilities are evaluated for severity based on our architecture and remediated based upon the following schedule:
• Critical–2hr
• Medium–1day
• Low–1week
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach We utilise an Intrusion Detection System (IDS) to identify and alert for potentially malicious network traffic. We deployed active/passive sensors that analyze network traffic for vulnerabilities, exploits, and suspicious activity. These sensors notify security personnel and log them for long-term analysis.

Our Technical Operations team assumes all incidents are targeting all customers and trying to steal data. The security lead will determine the scope of the attack, perform forensics and disconnect the subject server(s). Once the situation is under control, documentation is completed to identify targets, source attacker IP, steps taken to resolve and then forward to Executive Management.
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Our representatives are trained in specific processes to evaluate threats and notify the SLA-Incident team for action and forensics.
Users report suspected incidents through the support portal or by calling us directly.
All suspected threats are assumed to attack informational assets owned by us and our customers, target all customers, and to be currently stealing information. If a lesser threat level cannot be ascertained within 10 minutes, network connectivity to exposed systems is disabled.
Our Senior Management discloses incidents to authorised customers via phone and documented incident report.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £50 to £170 per user per month
Discount for educational organisations No
Free trial available Yes
Description of free trial Included is access to a working copy of either the Professional or Corporate version of Benchmark Estimating Software.
There is a limited time period for the trial.


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