Software Box Limited (SBL)

SBL Forcepoint Next Generation Firewall (NGFW)

Forcepoint Next Generation Firewall (NGFW) - Enterprise SD-WAN connectivity and NGFW security for distributed enterprises. Use SD-WAN to replace costly MPLS. Accelerate Office 365 performance, boost
resilience without sacrificing security. Defend networks against emerging exploits and malware. Immediately see and understand what’s happening in networks with an interactive, visual interface


  • Modular appliances for every environment
  • High availability, mixed clustering
  • Multi-link connectivity for SDWAN
  • Automated, zero-downtime updates
  • Policy-driven centralized management
  • Actionable, interactive 360° visibility
  • Built-in NGFW, VPN, proxies, and more
  • Top-ranked anti-evasion defense
  • Unified virtual and physical security
  • Anti-malware sandboxing


  • Replace MPLS and go direct to cloud
  • Stop evasions that bypass your IPS
  • Respond to incidents in minutes, not hours
  • Decrypt traffic while safeguarding privacy
  • Extend your network into the cloud
  • Control access to web content
  • Protect high-assurance systems
  • Regain control of shadow IT
  • Offer SD-WAN and NGFW security as an MSSP
  • Human-centric endpoint context


£5000 to £100000 per unit

  • Education pricing available

Service documents


G-Cloud 11

Service ID

8 8 2 2 5 9 6 1 2 6 7 5 4 4 2


Software Box Limited (SBL)

Danielle Connor

01347 812100

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to Availble upon request
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints None
System requirements
  • Email Gateways - Physical, Virtual or Cloud (Hosted or SaaS)
  • Windows SQL Database
  • Windows Server (Virtual or Physical)
  • Minimum systems specs required to deploy product requirements

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Forcepoint Technical Support Offerings are backed by highly skilled professional service teams with knowledge and experience across Forcepoint’s entire product portfolio. Please use link for more detail and SIFA card for cost.
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup inorder to confirm connectivity and a base configuration. Customers have access to our online knowledge base and forums. Assistance with configuration and knowledge transfer through professional services.
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction Available upon request
End-of-contract process Available upon request

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Firefox
  • Chrome
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • Linux or Unix
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices No
Service interface No
Customisation available Yes
Description of customisation Forcepoint Email Security provides a Personal Email Manager portal that enables users to manage their quarantined emails, such as spam or DLP related emails. Administrators can also allow users to manage emails that have suspicious attachments or malicious content, but that is not recommended. Administrators can modify email security policies, rules, filters, connection controls and many other configurations within the Email Security management console.


Independence of resources Forcepoint works with customers to properly size their email security deployment based on the number of users and email traffic totals to ensure zero downtime or latency.


Service usage metrics Yes
Metrics types Available upon request.


Supplier type Reseller providing extra features and support
Organisation whose services are being resold Forcepoint

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least once a year
Penetration testing approach In-house
Protecting data at rest Other
Other data at rest protection approach Available upon request
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Users can extract data via a couple of methods. Full traffic logging will download the data in either CSV or CEF formats. This can be used standalone or then imported into a thrid party tool. SIEM integration will allow data to be extracted into a 3rd party SIEM solution.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats PDF

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail available upon request
Approach to resilience Available on request (not public knowledge)
Outage reporting Available on request (not public knowledge)

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Management access is restricted through the use of Role Based Access Controls (RBAC).
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Dedicated link (for example VPN)
  • Username or password
  • Other
Description of management access authentication Available on request (not public knowledge)

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for Between 1 month and 6 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date Available upon request.
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
PCI certification No
Other security certifications Yes
Any other security certifications
  • ISO27018
  • Privacy Shield - EU/US data privacy

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards ISO 27018
Information security policies and processes Available on request (not public knowledge)

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on request (not public knowledge)
Vulnerability management type Undisclosed
Vulnerability management approach Available on request (not public knowledge)
Protective monitoring type Undisclosed
Protective monitoring approach Available on request (not public knowledge)
Incident management type Undisclosed
Incident management approach Available on request (not public knowledge)

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No


Price £5000 to £100000 per unit
Discount for educational organisations Yes
Free trial available No

Service documents

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