Secure Collaboration for Government
Secure Collaboration enables project leaders to manage and direct online collaboration using a clear and simple Document Exchange platform; within and across organisations; up to Official Sensitive level; with drag and drop simplicity
Features
- Document collaboration tools
- Team project hub tools
- Secure up to Official Sensititve
- User management tools
- Turnkey service
Benefits
- Enables sharing across departmental boundaries
- Enables team and project-based collaboration
- Able to share sensitive material
- Easy user management
- Quick set-up
Pricing
£5,000 an instance a year
- Minimum contract period: Year
- Excluding VAT
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 8
Service ID
8 7 8 3 9 1 6 0 3 7 0 6 2 8 3
Contact
CDS
Jonathan Astin
Telephone: 07904 570073
Email: jonathan.astin@cds.co.uk
Support
- Support service type
-
- Service desk
- Phone
- Support accessible to any third-party suppliers
- No
- Support availability
- CDS provides ITIL service desk support, 9am-5pm on weekdays except bank holidays.
- Standard support response times
- Our standard SLA is based on ITIL guidelines, e.g. P1 loss of service 15 mins first
- Incident escalation process available
- Yes
Open standards
- Open standards supported and documented
- Yes
Onboarding and offboarding
- Service onboarding process included
- No
- Service offboarding process included
- No
Analytics
- Real-time management information available
- Yes
Cloud features
- Elastic cloud approach supported
- No
- Guaranteed resources defined
- No
- Persistent storage supported
- Yes
Provisioning
- Self-service provisioning supported
- No
- Service provisioning time
- 3 days
- Service deprovisioning time
- 3 days
Open source
- Open-source software used and supported
- No
Code libraries
- Languages your code libraries are written in
-
- .Net
- Javascript
API access
- API access available and supported
- No
Networks and connectivity
- Networks the service is directly connected to
-
- Internet
- Public Services Network (PSN)
- Other
Access
- Supported web browsers
-
- Internet Explorer 6
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10+
- Firefox
- Chrome
- Safari
- Opera
- Offline working and syncing supported
- No
- Supported devices
-
- PC
- Mac
- Smartphone
- Tablet
Certifications
- Vendor certification(s)
-
- EPiServer Premium UK Partner
- EPiServer UK partner of the year 2014
- OpenText Premium UK Partner
- MicroStrategy Premium UK Partner
Data storage
- Datacentres adhere to the EU code of conduct for energy-efficient datacentres
- Yes
- User-defined data location
- No
- Datacentre tier
- TIA-942 Tier 4
- Backup, disaster recovery and resilience plan in place
- Yes
- Data extraction/removal plan in place
- Yes
Data-in-transit protection
- Data protection between user device and service
Asset protection and resilience
- Datacentre location
- Data management location
- Legal jurisdiction of service provider
- UK
- Datacentre protection
- Yes
- Data-at-rest protection
- Secure data deletion
- Other secure erasure process
- Service availability
- 99.7%
Separation between consumers
- Cloud deployment model
- Private cloud
- Type of consumer
- Only government consumers
- Services separation
- Yes
- Services management separation
- No
Governance
- Governance framework
- Yes
Configuration and change management
- Change impact assessment
- Yes
Vulnerability management
- Vulnerability assessment
- Yes
- Vulnerability monitoring
- Yes
- Vulnerability mitigation prioritisation
- Yes
- Vulnerability tracking
- Yes
- Vulnerability mitigation timescales
- Yes
Event monitoring
- Event monitoring
- Yes
Incident management
- Incident management processes
- Yes
- Consumer reporting of security incidents
- Yes
- Security incident definition published
- Yes
Personnel security
- Personnel security checks
Secure development
- Secure development
- Yes
- Secure design, coding, testing and deployment
- Yes
- Software configuration management
- Yes
Supply-chain security
- Visibility of data shared with third-party suppliers
- Yes
- Third-party supplier security requirements
- Yes
- Third-party supplier risk assessment
- No
- Third-party supplier compliance monitoring
- No
Authentication of consumers
- User authentication and access management
- Yes
- User access control through support channels
- Yes
Separation and access control within management interfaces
- User access control within management interfaces
- Yes
- Administrator permissions
- Yes
Identity and authentication
- Identity and authentication controls
Secure service administration
- Service management model
Audit information provision to consumers
- Audit information provided
- Data made available
Secure use of the service by the customer
- Device access method
- Training
- Yes
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.