Level 5

API Development & Support

Our team offers best-in-class design, development and implementation of cloud-based APIs, plus post-build support. We guarantee a full development cycle enabling enhanced and secure API’s built to suit business needs and requirements.


  • API Design & Development
  • Full lifecycle for development
  • Support and Testing
  • Digital Transaction
  • Open Source
  • Agile project management
  • Security
  • Test-Driven Development
  • Behaviour Driven Development
  • Integration into existing Cloud Services


  • Rapid development
  • Agile Methodologies
  • Personal service
  • Project risk reduction
  • Integration with existent teams
  • Adaptable to working environments and processes
  • Roadmap and Planning Workshops
  • Security Cleared team
  • Experienced team specialising on public sector projects
  • Transparency at all stages


£450 a person a day

  • Education pricing available

Service documents


G-Cloud 12

Service ID

8 7 4 8 7 3 3 1 1 9 8 0 4 2 7


Level 5 Gaurav Malhotra
Telephone: 0333 444 07 90
Email: gaurav@level5.co.uk


Planning service
How the planning service works
We work as an extension of your team to finalise the overall requirements. This involves defining goals, producing a technical roadmap, and a minimal viable product (MVP). By using this proactive planning approach, we can ensure that all development and support is in line with business requirements thus eliminating any risks to the business or the project.
Planning service works with specific services


Training service provided
How the training service works
We work as an embedded part of your team in order to provide continuous knowledge transfer. We also encourage regular training sessions in which we share our in-depth knowledge of industry best practices, and insight into our development rationale.

As part of our service, we are also able to provide remote or on-site end-user training.
Training is tied to specific services

Setup and migration

Setup or migration service available
How the setup or migration service works
By analysing requirements, we are able to provide a streamlined development service to set up your application.

Should we need to migrate a service, we will implement a bespoke ETL service compatible with your services in order to transfer data and migrate your assets accordingly.
Setup or migration service is for specific cloud services

Quality assurance and performance testing

Quality assurance and performance testing service
How the quality assurance and performance testing works
Testing is an integral part of our ‘definition of done’ practices. Working as an extension of your organisation, we encourage the use of automated and manual QA testing processes.

During each development lifecycle (beta, alpha, live), we are able to handle any penetration testing required to test the performance of the application. It is this approach that has seen us pass several GDS assessments.

Security testing

Security services
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Security testing certifications
  • Cyber Scheme

Ongoing support

Ongoing support service
Types of service supported
Buyer hosting or software
How the support service works
We provide bespoke support packages to suit budgets and needs.

Service scope

Service constraints
Services are subject to timing

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer customised solutions based on our clients SLA requirements. Our team have the ability to provide support response times within 30 minutes, and offer 24/7 support.
User can manage status and priority of support tickets
Phone support
Phone support availability
24 hours, 7 days a week
Web chat support
Support levels
Provided on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)


£450 a person a day
Discount for educational organisations

Service documents