Vortex IOT- Control in the Internet of Things
Vortex IoT provides practical solutions for managing the performance, condition and cost of high value assets by generating sensor data that enables insight, smart decisions and Machine to Machine Interactions. By embracing new technologies Vortex IOT services will enrich any organisation's decision or command & control solution and capabilities.
Features
- IOT expertise and unique IPR
- Artificial Intelligence for advanced speed and processing
- Blockchain expertise for security and compliance
Benefits
- Data Enabler for Machine Learning
- Harsh Environments
- Health & Safety
- Regulatory Compliance
- Remote Condition Monitoring
- Asset Performance Management
Pricing
£20 a device
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
8 6 9 3 4 4 1 5 9 3 2 4 1 2 2
Contact
Vortex Iot Ltd
John Vinson
Telephone: 01792732053
Email: john@vortexiot.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No constraints
- System requirements
-
- Vortex IOT Sensors
- Off the shelf sensors
- Vortex Cognitive Mesh Network
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within one working day
- User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- None or don’t know
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support levels are 24/7 and are included in the contracts for individual organizations based on the size of IOT estate.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- We provide onsite training and user documentation together with onsite sensor implemetation.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- Data is integrated to buyers' enterprise application so it's easy to extract their data.
- End-of-contract process
- No additional cost after the end of the contract.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 11
- Firefox
- Chrome
- Application to install
- Yes
- Compatible operating systems
- Windows
- Designed for use on mobile devices
- No
- Accessibility standards
- None or don’t know
- Description of accessibility
- Integration of sensor produced data with enterprise applications
- Accessibility testing
-
- Heavy Industry- Gantry Crane Management system: enable move to driveless cranes
- Smart Infastructure Pollution Monitoring: better monetize on- street parking and enable pollution monitoring ay scale
- Rail Infrastructure- Remote Condition Monitoring Solution - API
- Yes
- What users can and can't do using the API
- Users can tailor the set up and make changes through API
- API documentation
- Yes
- API documentation formats
- API sandbox or test environment
- No
- Customisation available
- Yes
- Description of customisation
- Buyers can decide what information they want to collect, set up the learning rules for AI.
Scaling
- Independence of resources
- Each user is assigned their own Vortex IOT Gateway which won't be affected by other users.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with another standard
- Encryption of all physical media
- Scale, obfuscating techniques, or data storage sharding
- Data sanitisation process
- Yes
- Data sanitisation type
-
- Explicit overwriting of storage before reallocation
- Deleted data can’t be directly accessed
- Equipment disposal approach
- A third-party destruction service
Data importing and exporting
- Data export approach
- .CSV file
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
-
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
- Data protection within supplier network
-
- IPsec or TLS VPN gateway
- Legacy SSL and TLS (under version 1.2)
Availability and resilience
- Guaranteed availability
- The project will be divided to several phases, any incompleted phase won't be charged.
- Approach to resilience
- It's availabe on request
- Outage reporting
- An API
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Public key authentication (including by TLS client certificate)
- Dedicated link (for example VPN)
- Username or password
- Access restrictions in management interfaces and support channels
- Only assigned users are allow to access to the data.
- Access restriction testing frequency
- Less than once a year
- Management access authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- Other
- Other security governance standards
- Cyber & sensor fusion tech for security & data integrity
- Information security policies and processes
- It's available on request
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- The Vortex IOT sensors are tracked through their lifetime and changes are assessed for potential security impact.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
-
- Self-healing & self-organizing sensor network
- AI software and machine learning - Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
-
Self-healing & self-organizing sensor network
AI software and machine learning - Incident management type
- Supplier-defined controls
- Incident management approach
-
Self-healing & self-organizing sensor network
AI software and machine learning
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £20 a device
- Discount for educational organisations
- No
- Free trial available
- No