Perfectly Simple IT Solutions

Integration File Manager

The movement of files around your systems is complex and requires care to ensure that the files arrive in the correct location and are protected.
If you are looking to manage the movement of files around your IT systems then utilise our File Management/Transfer Service.

Features

  • Upload to/download from AWS S3.
  • Move.
  • Zip/Unzip.

Benefits

  • System integration without the development costs.

Pricing

£100 to £1,000 a unit a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at terry@simplifyit.solutions. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 6 3 3 0 5 3 1 5 5 8 6 5 1 4

Contact

Perfectly Simple IT Solutions Terry Beavis
Telephone: 07747620493
Email: terry@simplifyit.solutions

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
None
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 1 working day
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support with defect resolution provided.
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Onsite training available at a cost.
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Supplied as XML by us.
End-of-contract process
Data will be supplied as XML included in cost. All other requests are subject to discussion,

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Vertical stacking on some content.
Service interface
Yes
Description of service interface
Multiple RESTful APIs
Accessibility standards
WCAG 2.1 A
Accessibility testing
Third-party testing
API
Yes
What users can and can't do using the API
To be added
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
Layout and add-on features

Scaling

Independence of resources
Each client has a containerised version.

Analytics

Service usage metrics
Yes
Metrics types
AWS standard usage metrics.
Reporting types
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Physical access control, complying with another standard
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
XML
Data export formats
  • CSV
  • Other
Other data export formats
  • XML
  • JSON
Data import formats
  • CSV
  • Other
Other data import formats
  • XML
  • JSON

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
Provided through AWS
Approach to resilience
Provided through AWS
Outage reporting
Email alerts

Identity and authentication

User authentication needed
Yes
User authentication
Public key authentication (including by TLS client certificate)
Access restrictions in management interfaces and support channels
Username/password
Access restriction testing frequency
At least every 6 months
Management access authentication
Public key authentication (including by TLS client certificate)

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
In-house peer assessment
Information security policies and processes
Information Security Officer oversees all information security policies & processes

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Code stored in GIT, version controlled.
All design & code reviews include security impact assessment.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Review alerts
Dependent on severity, can be within 24 hours
AWS & other industry providers
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Alerts on all calls
If required, shutter service to prevent compromising client sites.
Immediate 0900-1700, Mon to Fri
Incident management type
Supplier-defined controls
Incident management approach
Report via email/phone.
Incident manager assigned.
Email incident reports, verbal available on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£100 to £1,000 a unit a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Time limited

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at terry@simplifyit.solutions. Tell them what format you need. It will help if you say what assistive technology you use.