Yotta Horizons - Explorer & Analysis

Horizons utilises, manipulates and transforms data to enable better asset management and pavement management decisions to be made. Combining data from a variety of sources and clear visualisation allows powerful data driven analysis and reporting, to determine the most effective use of resources.


  • Import spatially-referenced datasets (e.g. carriageways/roads, footways, street lighting etc.)
  • Visualise spatial data in intuitive mapping, graphical and plan views
  • View and interact with multiple spatially referenced datasets including video
  • Simple visual presentation of complex data (including UKPMS etc.)
  • Layer builder, reporting and dashboard views provide key business intelligence
  • Export data and re-reference to other networks or spatial systems
  • Prioritise decisions with Multi-Criteria Analysis to support service improvement
  • Optimise decisions through Benefit/Cost Ratio analysis
  • Automatically calculate asset deterioration models
  • Employ value management, lifecycle planning and whole life costing principles


  • Bring many useful spatial and network referenced data-sets together
  • Better understand asset performance through the integration of data
  • Distribute spatial data and video to any department
  • Decision support tool that analyses datasets to inform service improvements
  • Identify and prioritise service issues to improve decision making
  • Run backlog calculations and multiple scenarios to test long-term strategies
  • Test long term budget or performance target driven scenarios
  • Test maintenance strategies ranging from worst first to economic
  • Easily communicate current and predicted asset performance information to stakeholders
  • Use powerful reporting to defend current (or pursue increased) budgets


£1000 per user per year

  • Education pricing available

Service documents


G-Cloud 11

Service ID

8 5 8 9 7 7 5 9 0 1 6 6 4 1 8



Yotta UK Sales

01926 319 600


Service scope

Software add-on or extension
Cloud deployment model
Public cloud
Service constraints
Horizons is subject to planned maintenance schedules administered by Amazon Web Services EC2, EBS services
System requirements
  • IE9+, Firefox, Chrome, Safari, or Opera web browser
  • Valid email address

User support

Email or online ticketing support
Email or online ticketing
Support response times
Our Support Desk opening hours are 8am to 6pm, Monday to Friday excluding public holidays in England.

An immediate Automated Response is sent after receipt of an email. The response states that the ticket will be reviewed, prioritised and assigned, and that a further email will be sent once this is done.

Priorities and associated response times are as follows:
*Urgent - Work begins immediately
*High - Work begins within the next 2 working hours
*Normal - Work begins within the next 4 working hours
*Low - Work begins within the next 8 working hours
User can manage status and priority of support tickets
Online ticketing support accessibility
None or don’t know
Phone support
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Onsite support
Yes, at extra cost
Support levels
Support levels covered are operated by our help-desk and customer portal, which operates 24 hours a day.

We provide an account manager who will provide details on additional support as required.
Support available to third parties

Onboarding and offboarding

Getting started
A combination of on-site and online training is provided covering the use of both the Explorer and Analysis modules. Training documentation is provided and a dynamic searchable user guide is available from within the application.
Service documentation
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
All data will be exported and made available to the client either by email or FTP site in an agreed common format (HMDIF, Spatial or csv) for a period of up to three months post-termination.
End-of-contract process
Following a request to cease a Horizons licence in agreement with the Yotta licence terms and conditions, Yotta will cease to provide the service on the agreed date.

All data will be exported and made available to the client either by email or FTP site in an agreed common format (HMDIF, Spatial or csv) for a period of up to three months post-termination.

Using the service

Web browser interface
Supported browsers
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Designed for use on mobile devices
Differences between the mobile and desktop service
None Present
Service interface
Description of service interface
The service interface is a java-script based web client. The interface integrates a mapping engine for geographic navigation and is made up of 4 primary use modules. (1) Explorer allows the user to view the data-sets held in the system. (2) Analysis allows the user to calculate future predictions for data based on historical models. (3) Management allows the import of new data and user management. (4) Help provides an integrated web based help system and documentation.
Accessibility standards
WCAG 2.1 A
Accessibility testing
Internal testing has been conducted.
What users can and can't do using the API
The API allows for the dynamic updating of spatial data already within Horizons to occur, where the master version of this data is managed elsewhere.

The Horizons web API is a Web Service endpoint which can be used to trigger automated data importing remotely on a schedule.

The web API supports the same feature set as manually importing via the Horizons web client. A Data Import Specification for .CSVs is available to define the data file structure. Alternatively .TAB or .SHP can be used.
API documentation
API documentation formats
  • PDF
  • Other
API sandbox or test environment
Customisation available


Independence of resources
Our solution is hosted on Amazon Web Services EC2 (Elastic Cloud Compute). Scaling up resources whether they are disk space, cpu performance or RAM is achieved easily within this virtualised environment. Customers are also sharded across multiple systems to distribute load.


Service usage metrics
Metrics types
System usage & support usage metrics can be provided if requested.
Reporting types
Reports on request


Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Baseline Personnel Security Standard (BPSS)

Asset protection

Knowledge of data storage and processing locations
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can export all spatial information (Point, Line, Polygon) in MapInfo .TAB, ESRI .SHP or CSV formats from the web interface by selecting a download icon next to the spatial layer of interest.

Depending on their purpose, reports can also be exported in a range of formats that include .PDF and .CSV.
Data export formats
  • CSV
  • Other
Other data export formats
  • Map Info .TAB
  • .PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • MapInfo .TAB

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
A regular Maintenance Window, during which the service may be unavailable without further notice, occurs between 2000 and 2200 on Fridays.

The service should normally be available outside these hours. Core Hours for the service are 0800 – 1900 on Working Days. The service is intended to be available 100% of the time during Core Hours.
Approach to resilience
Information available on request.
Outage reporting
Email Alerts

Identity and authentication

User authentication needed
User authentication
Username or password
Access restrictions in management interfaces and support channels
Dedicated user accounts allow access to our support channels.
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Who accredited the ISO/IEC 27001
Lloyds Register Quality Assurance
ISO/IEC 27001 accreditation date
What the ISO/IEC 27001 doesn’t cover
We can supply Annex A to ISO27001:2013 which covers our Statement of Applicability if required.

The boundary of this Certification is the collection of elements described in section 2.2. and provision of data to Amazon Web Services (ISO27001 compliant, EY CertifyPoint, an ISO certifying agent accredited by the Dutch Accreditation Council, a member of the International Accreditation Forum (IAF). Certificates issued by EY CertifyPoint are recognized as valid certificates in all countries with an IAF member) who host web based Horizons asset management software data access.
ISO 28000:2007 certification
CSA STAR certification
PCI certification
Other security certifications
Any other security certifications
  • The supply chain is managed under our ISO9001:2015 certification
  • The AWS platform that hosts Horizons is also ISO27001 compliant

Security governance

Named board-level person responsible for service security
Security governance certified
Security governance standards
ISO/IEC 27001
Information security policies and processes
Yotta Ltd is certified to ISO27001:2013 and routinely assessed for compliance by Lloyds Register Quality Assurance. The Statement of Applicability against Annex A of the Standard is addressed in the corporate risk management and document set. Policies and Processes are followed by staff through compliance with published and accepted (through individual signature) Security Operating Procedures. Staff receive information and cyber security awareness training as part of their induction and on-going instruction.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Processes are documented internally and managed by the support team, changes are assessed on alpha and beta environments before being propagated into the live system
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Internal testing team and external penetrations testing team assess the software for vulnerabilities. High priority patches are deployed within 1 day. The support team monitor well known security channels for daily updates on system vulnerabilities.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Compromises can be identified via support, testing or users. If a compromise is identified then it is analysed and assigned a severity. Depending on the severity of the item, time to fix can be anywhere from hours to the next patch release. Response to incidents is within 2-8 hours depending on severity.
Incident management type
Supplier-defined controls
Incident management approach
Incidents are provided through our customer support portal available online. Common events are documented and processes defined within the support portal, we can also provide incident reports on request.

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks


£1000 per user per year
Discount for educational organisations
Free trial available

Service documents

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