Accordio Ltd

Business Transformation Consultancy

Accordio provides an end to end business transformation and consultancy service. With you we review the end to end business landscape across people, process and technology, and detailed costing enables robust business case development including the mapping and the optimisation of the chosen business processes.

Features

  • Experienced Business Consultants driving intended business outcomes
  • Stakeholder Mapping and Communication Strategy and planning
  • Transparency and predictability of business transformation
  • Impact analysis to determine end to end processes,systems and people
  • Agile approach to gathering user requirements for transformation
  • Stakeholder Engagement
  • Risks identification, mitigation and management, programme governance and status reporting
  • Iterative approach, lessons learnt sessions following each stage

Benefits

  • Identification of process inefficiencies, bottle-necks and improvements
  • Agreed business engagement process to deliver real value for money
  • Agile approach to ensure end delivery matches everyone’s expectations
  • Designing innovative solutions to complex business problems
  • Active user engagement in change
  • Change and risk management
  • Detailed communication plan for all stakeholders

Pricing

£350 to £1,200 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rob.neil@accordio.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 5 6 4 5 3 9 0 3 1 5 9 4 9 3

Contact

Accordio Ltd Rob Neil
Telephone: 07802 400407
Email: rob.neil@accordio.co.uk

Planning

Planning service
Yes
How the planning service works
We assist with all aspects of the implementation of cloud systems . We give our Clients clear understanding of their stakeholders' needs, the technical landscape, architecture, and cost estimation of various cloud solution approaches.

On the project level, we create high level solution backlog and technical architecture. We translate these into an appropriate system design. We identify and help mitigate risks, create delivery schedule and the resulting cost estimation. Our planning covers interim and final releases as well as other key milestones.

We help with planning the integrations between cloud and on-premise software. This ensures cloud based applications can communicate with each other and with other systems efficiently and securely. We help set up analytics pipelines, data migration and backup. We plan the transfer from on-premise or hosted platforms to cloud-based infrastructure. Our focus is business continuity during transition, running the systems in parallel where appropriate, and preserving security and performance requirements.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Our portfolio of services are used to help identify the steps needed to achieve a successful migration, including:

* Business Analysis
* Business Case Development
* Benefits Realisation & Management
* Business Process Mapping
* Business Process Transformation
* Change Management
* Stakeholder Engagement
* Project Management

We offer support to identify the right cloud solution for each engagement and work with a variety of partners to deliver on time and to budget. Alternatively we can provide procurement support and due diligence if clients choose to use different IaaS, PaaS or SaaS suppliers.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
No

Security testing

Security services
Yes
Security services type
Security strategy

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Typically within 4 working hours, during the period 07:00-19:00 Monday to Friday. Within 12 hours 07:00-19:00 Saturday & Sunday
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 A
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
We provide support for the whole lifecycle - from initial scoring and analysis through to transition and on-boarding to the chosen solution provider. Our support costs are included within the quoted day rates or or project cost and will cover all required technical and other requirements.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£350 to £1,200 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at rob.neil@accordio.co.uk. Tell them what format you need. It will help if you say what assistive technology you use.