IGLU NW LTD

IGLU Minimal Viable Cloud Platform on Microsoft Azure

Our Minimal Viable Cloud Platform on Azure is for organisations looking to setup an Azure account following best practices. The platform combines a number of Azure services, with open source components and popular SaaS products, to enable your organisation to get up-and-running with a Cloud Native Azure setup in weeks.

Features

  • Configuration management (e.g. Jenkins, Ansible, Terraform)
  • Server provisioning (e.g. Azure Resource Manager, Terraform)
  • Infrastructure orchestration (e.g. Azure Resource Manager, Terraform)
  • Separate test and staging environment(s), matching production configuration
  • Artefact repository (e.g. Azure Artifacts, Github Releases)
  • Continuous delivery pipeline for infrastructure changes (e.g. Azure DevOps, GithubActions)
  • Local development environments matching production software (e.g. Docker Containers)
  • Application and Microsoft Azure resource monitoring
  • Consolidated logging from Applications and Security Events
  • Markdown documentation within the source control repository

Benefits

  • Rapid setup and on-boarding
  • Following best practice Cloud Architecture
  • Complies with Government Cloud Strategy & Technology Code of Practice
  • Design-led solutions in accordance with the Government Service Manual
  • Reduction in development time and cost
  • Meeting Digital Service Standard
  • Knowledge transfer and upskilling
  • Reduces risk of service downtime, interoperability incidents, data loss.
  • Meeting users needs in accordance with requirements
  • Hitting delivery milestones

Pricing

£320 to £1,925 a person a day

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@iglu.education. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 5 3 9 2 0 6 4 3 7 4 4 7 0 9

Contact

IGLU NW LTD Accounts Team
Telephone: +441615196176
Email: support@iglu.education

Planning

Planning service
Yes
How the planning service works
Before deploying applications to cloud, it is necessary to consider your business requirements. Following are the issues one must consider:

● Data Security and Privacy Requirement
● Budget Requirements
●Type of cloud - public, private or hybrid
● Data backup requirements
● Training requirements
● Dashboard and reporting requirements
● Client access requirements
● Data export requirements.

To meet all of these requirements, it is necessary to have well-compiled planning services, IGLU will support your organisation through each of the relevant planning stages.
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
Our training services are for technology teams that require day-to-day support and coaching in how to work effectively with cloud systems. The service typically involves the introduction of practices like test-driven development, continuous integration, DevOps, code reviews, infrastructure automation and code refactoring.
Training is tied to specific services
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
Cloud migration varies in complexity from service to service, the approach taken can result in both positive and negative consequences depending on how well planned and executed the migration is. IGLU supports buyers to:

●Determine which workloads will be relocated to the cloud and classify them by complexity, size, and production/not production.

●Research and select a cloud provider suitable to the workloads being relocated.

●Determine if you will need a multi-cloud approach based on your workloads.

●Perform a cost assessment for the migration.

●Assign a team to execute the migration.

●Communicate the goals of the migration to the team.

●Determine how much of the migration will be handled internally and by the cloud provider.

●Prioritise which workloads to migrate first.

●Prepare a plan outlining the road-map and schedule for the migration.

●Ascertain whether the organisation already uses any cloud-based applications and whether they should remain as they are or be replaced by new cloud-based services.

●Support in communication with all stakeholders about what to expect during and post-migration.

●Prepare a security plan for migration and post-migration.

●Establish KPIs for the migration.

●Check in with implementers along the way to review progress.

●Test, review, and make adjustments as and when needed.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
All technology delivery work we undertake includes automated testing, continuous integration and delivery into a production environment.

Security testing

Security services
No

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
We provide on-site support on demand and additionally offer remote support via Email, Telephone & Web-Conferencing in accordance with our Service Level Agreement.

Service scope

Service constraints
There are no constraints on the services we offer however this is highly dependent on the nature of the buyer's requirements.

Before commencing work on a project we actively test limitations and service constraints across the service technologies and architectures intended for use in order to flag and discuss any potential constraints prior to engagement. Sudden changes in buyer requirements mid-project may necessitate a review of constraints in line with new requirement definitions.

During implementation, any constraints and limitations that arise will be addressed and mitigated in accordance with the client’s requirements.

User support

Email or online ticketing support
Yes, at extra cost
Support response times
By agreement with client in accordance with a clear Service Level Agreement.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Support levels
Support levels are customised to client requirements.

Default support levels are:
P1: Response within 30 minutes, Target Resolution time 4 hours
P2: Response within 1 hour, Target resolution time 8 hours
P3: Response within 2 hours, Target resolution time 2 days
P4: Response within 24 hours, Target resolution time 5 days

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Pricing

Price
£320 to £1,925 a person a day
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at support@iglu.education. Tell them what format you need. It will help if you say what assistive technology you use.