Focus Horizon is a complete communications service for your business that provides an extensive range of fixed and mobile telephony capabilities, via an easy-to-use web portal.
The service allows you, the administrator, to easily manage your environment whilst enabling your employees to maximise their productivity.
Stay connected anytime, anywhere.
- Fully hosted cloud telephony service
- Call recording
- Call reporting and analytics
- Android and iOS Mobile Applications for UC
- PC and MAC Soft Clients for UC
- CRM integration and TAPI
- UC Collaboration including video, screen share, conferencing, and file sharing
- Fixed-Mobile Convergence (FMC)
- Call Centre with Call Queuing
- Reception Console
- An on-demand service with no hidden costs
- Enables flexible working with a range of UC applications
- Highly scalable, reliable and secure IP network
- Full inbuilt disaster recovery
- CRM integration for call preview and click to dial
- Easy to use system administration from any location
- Queue calls at busy times of the day
- Flexibility with number management to quickly provision new services
- Improve customer service and call answering efficiency
- Stay connected anytime, anywhere