INTIME SERVICES LIMITED

Remote IT Director

Organisations within the public sector find it difficult to justify a full-time IT Director. The IS27 Remote IT Director service enables organisations to procure the knowledge, expertise and guidance of a experienced and accredited IT Director; on an 'as needed' flexible basis.

Features

  • board level expertise in information security
  • Current State Assessment and Gap Analysis
  • oversee optimisation, change and remedial activities
  • IT Director availability to assure and advise
  • Industry certified resources, within ISO9001 and ISO27001 ISO22301 boundaries
  • Familiar and accepted information and digital data architecture models
  • Transition of service requirements SLA's
  • IT Budget Control
  • Change Management

Benefits

  • Preparing for sale who recognise need to improve their IT
  • Looking to perform due diligence as part of merger acquisition
  • looking to establish offices in a new location, expansion relocation
  • Specialist project to deliver and don’t have the internal skills
  • review fitness purpose of existing IT software or infrastructure
  • looking to implement ITIL or a similar governance framework
  • Systems analysis and service architecture design
  • Security analysis and system hardening
  • Reduction alternative to full time IT Director
  • Enable senior management to engage

Pricing

£550 to £900 a unit

  • Education pricing available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at connect@intimecompliance.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 4 7 1 4 2 0 9 0 8 4 7 5 7 6

Contact

INTIME SERVICES LIMITED Paul Shaw
Telephone: 07921763777
Email: connect@intimecompliance.com

Planning

Planning service
Yes
How the planning service works
The remote IT director service provides the necessary overlay to ensure that all cloud hosting and software solutions are considered, from inception, with a view to organisational IT strategy and future direction
Planning service works with specific services
No

Training

Training service provided
Yes
How the training service works
We provide virtual cloud training from our own secure services. On site training is supplied to customer requirements
ISO27001:2013 Information Security implementation
Training is tied to specific services
No

Setup and migration

Setup or migration service available
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
The remote IT Director service provides the ability to continually quality assure the IT strategy against the organisational future direction and vision.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
Yes
Security testing certifications
CREST

Ongoing support

Ongoing support service
Yes
Types of service supported
  • Buyer hosting or software
  • Hosting or software provided by your organisation
  • Hosting or software provided by a third-party organisation
How the support service works
Remote IT Director service has the ability to be extended to provide Cloud Infrastructure and Management services. These services can supplement or replace inherent provisions, and are delivered by a leveraged, 24/7 UK cloud infrastructure management function, by security cleared personnel.

Service scope

Service constraints
No constraints

User support

Email or online ticketing support
Email or online ticketing
Support response times
24 hours a day over 365 days per year - No reduction in support levels
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Our web chat channel is fully tested to support assistive technology users. Complete separate network for interaction.
Support levels
As a primarily consultative engagement, support levels are defined on a case by case basis. Ongoing service levels can be defined for scheduled remote IT Director engagements in line with organisational needs All of our Virtual / remote IT Director resources are highly experienced and industry accredited.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£550 to £900 a unit
Discount for educational organisations
Yes

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at connect@intimecompliance.com. Tell them what format you need. It will help if you say what assistive technology you use.