Falanx Cyber

Managed Detection and Response - Security Monitoring

Managed Detection and Response Services (MDR) providing security controls required for monitoring and security assurance of government infrastructure systems and networks. An affordable, rapidly-scalable, UK-sovereign service, delivered from a UK SOC operated 24x7. Built from guidelines provided by the NCSC. Also termed Security Monitoring, Protective Monitoring and GPG13 Monitoring.

Features

  • NCSC Best Practice Aligned Monitoring Services, including SIEM
  • 24x7x52 monitoring and alerting of security events and alerts
  • Deployable within Cloud and Office 365 virtual environments
  • Delivered using UK Security Cleared analysts
  • Monitors a wide variety of devices and log sources
  • Delivered from within a Certified Integrated Management System
  • ITIL aligned Service Management Processes
  • Delivered from a UK-based SOC
  • Dark Web monitoring for signs of credential leakage
  • Best practice from NCSC, GPG13, industry experts and threat intelligence

Benefits

  • Information Security Incidents notified on a 24x7x52 basis
  • Cost-effective pricing
  • Timely service reporting, summarising events
  • Identification of potential external threats to Cloud host applications
  • Identification of potential insider threat from within an organisation
  • Rapid deployment - monitoring within 10 days of order
  • Assists Compliance and Accreditation
  • Out of the box support for common COTS platforms
  • Notification if client credentials leaked to surface or dark web
  • Supports incident response, an extension of client security team

Pricing

£2.00 to £90.00 per device per month

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

8 4 5 9 8 5 8 7 2 9 0 4 1 1 8

Contact

Falanx Cyber

Tom Evans

0207 856 9450

info@falanx.com

Planning

Planning
Planning service Yes
How the planning service works Falanx Cyber Defence is able to provide tailored advice and guidance to buyers in the implementation of our MDR services in order to maximise the value received from the services.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Our MDR Services are very much Cyber Security-as-a-Service. In procuring these services from Falanx Cyber, we take the responsibility of managing your Security Monitoring for you in terms of setting up the service, and monitoring, alerting and reporting accordingly. We work alongside buyers to ensure that our services are provided with minimum fuss and maximum ease.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Our services are delivered from our UK SOC, which is certified to the ISO 9001 standards amongst certifications and assurances.

Security testing

Security testing
Security services Yes
Security services type
  • Security risk management
  • Cyber security consultancy
  • Security incident management

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works All software provided by us is fully supported.

Service scope

Service scope
Service constraints Our services are described fully in their respective Service Definition, Pricing, and Terms & Conditions of Supply documents.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Our Service Level Agreements are fully described in our attached Service Definition document.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels All support times are fully described in our supporting Service Definition documents.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £2.00 to £90.00 per device per month
Discount for educational organisations Yes

Service documents

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