Digizuite™ Digital Asset Management
Standalone DAM solution for Single source of all digital files in one central repository. Market leading integrations to Episerver and Sitecore CMS, Adobe Creative Cloud and Microsoft Office. Future and custom integrations through well documented API.
Features
- Upload all file types to one central repository
- Easy and intuitive UI/UX and mobile friendly
- Efficient organization of assets by metadata, folders and collections
- Strong and intuitive search by filters and advanced options
- Related asset, preview and print for efficient daily usage
- Editing (tag, zoom, crop, trim, annotate) and integration Adobe CC
- DAM Workflows and asset lifecycle with Approval and Expiration
- Collaboration and Sharing by comments, collections and publishing
- Reporting through Microsoft PowerBI or similar BI tools.
- Scalability and performance across numbers and sizes of assets
Benefits
- Easy and secure digital asset management with one single repository
- Easy archival, search, share and reuse of assets
- Improved Brand governance by approval, expiration and repurpose
- Facilitate high quality self-service around the clock
- Reduced manual tasks by optimized processes and automatic workflows
- Improved collaboration by versioning, comments and roll-back
- Easy discovery and selection of assets for digital content creators
- Enable compliance with licence rights to assets
Pricing
£23,000 a licence a year
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
8 4 5 6 9 4 3 7 3 5 7 0 4 4 3
Contact
CDS
Jonathan Astin
Telephone: 07904 570073
Email: jonathan.astin@cds.co.uk
Service scope
- Software add-on or extension
- Yes, but can also be used as a standalone service
- What software services is the service an extension to
- Standalone DAM and/or extension to Episerver and Sitecore CMS
- Cloud deployment model
- Private cloud
- Service constraints
- No. Maintenance plan subject to agreement with Customer.
- System requirements
-
- Option 1: Include Digizuite Cloud service in subscription
- Option 2: Provice Microsoft Azure environment in accordance with instructions
- Option 3: Provide onpremise environment in accordance with instructions
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
-
Silver: Critical 4h, High 1d, Normal 3d
Gold: Critical 1h, High 4h, Normal 1d
CDS can liaise with Digizuite on your behalf, subject to a support and maintenance agreement. Standard CDS support from 9.00 to 5.00 Mon-Fri, extensions up to 24x7 available on request. Response times vary between 15 mins and 1 day, depending upon priority. For full details of response times, please refer to the service definition document. - User can manage status and priority of support tickets
- Yes
- Online ticketing support accessibility
- WCAG 2.1 AA or EN 301 549
- Phone support
- Yes
- Phone support availability
- 9 to 5 (UK time), Monday to Friday
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
-
Digiziute support options are
Silver: Critical 4h, High 1d, Normal 3d
Gold: Critical 1h, High 4h, Normal 1d
CDS augments this where required with broader service management services, subject to a CDS Support and Maintenance Agreement. - Support available to third parties
- Yes
Onboarding and offboarding
- Getting started
-
CDS supports onboarding with discovery, audit, process design, user experience, configuration, technical integration.
Train-the-trainer training is provided as part of the onboarding project, and easy access to online documentation with ad hoc support.
In addition, CDS can provide creative services for the development of new digital assets, including brand design, artworking, copywriting and video production. - Service documentation
- Yes
- Documentation formats
-
- HTML
- End-of-contract data extraction
-
Upon customer request - most common is asset download and metadata export as XML file.
CDS provides additional Exit Planning and Management services upon request. - End-of-contract process
- Export of assets and metadata on agreed medium and format.
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- No
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- Some functionality is performed in a different way to accommodate e.g. touch screen (multiselect assets by checkmarking instead of dragging the "mouse")
- Service interface
- No
- API
- Yes
- What users can and can't do using the API
- All Digizuite™ modules and connectors including the presentation layer is using the Digizuite™ API to connect with the DAM Center. So everything you can do in our products (Media Manager, DAM for Episerver/Sitecore etc.) can be achieved through the API.
- API documentation
- Yes
- API documentation formats
-
- Open API (also known as Swagger)
- HTML
- Other
- API sandbox or test environment
- Yes
- Customisation available
- Yes
- Description of customisation
- Admins and/or supers users are trained to perform day to day customizations (metadata fields & values, user groups, etc.) and your preferred partner can be trained to perform configuration of the system. No custom code is needed as the system is highly configurable and the API allows for additions.
Scaling
- Independence of resources
- Private cloud deployment to ensure performance
Analytics
- Service usage metrics
- Yes
- Metrics types
- Metrics are available to authorised users for Asset Statistics, Asset Usage, Asset details and sessions (who accessed what). This can be visualised using a 3rd party tool such as Microsoft PowerBI.
- Reporting types
-
- API access
- Real-time dashboards
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Digizuite A/S
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Developed Vetting (DV)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
- United Kingdom
- User control over data storage and processing locations
- Yes
- Datacentre security standards
- Managed by a third party
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
-
- Physical access control, complying with CSA CCM v3.0
- Physical access control, complying with SSAE-16 / ISAE 3402
- Encryption of all physical media
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- XML export of metadata is the default option. Other options may be available upon request.
- Data export formats
- Other
- Other data export formats
- Asset file types and Metadata in XML format
- Data import formats
- Other
- Other data import formats
- Any file type
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- For Digizuite Managed Cloud, 99,9% uptime is guaranteed, however no service credits are provided.
- Approach to resilience
-
Digizuite Managed Cloud uses Azure Back-up, (30 days default retention) health monitoring and maintenance.
Options are available depending upon customer requirements, for high availability, Disaster Recovery, hot standby and restore from backups. Costs can be provided. - Outage reporting
- According to SLA, email alerts to responsible people or groups, and included in a monthly report.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
- Single Sign On or Username and password
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Username or password
Audit information for users
- Access to user activity audit information
- Users have access to real-time audit information
- How long user audit data is stored for
- User-defined
- Access to supplier activity audit information
- Users have access to real-time audit information
- How long supplier audit data is stored for
- User-defined
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- On request
- What the ISO/IEC 27001 doesn’t cover
- N/A
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- Yes
- Any other security certifications
- CyberEssentials Plus
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- Yes
- Security governance standards
- ISO/IEC 27001
- Information security policies and processes
- GDPR
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- ITIL process with JIRA
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Provided by Microsoft Azure Security Center
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Provided by Microsoft Azure Security Center
- Incident management type
- Supplier-defined controls
- Incident management approach
- ITIL process with JIRA
Secure development
- Approach to secure software development best practice
- Conforms to a recognised standard, but self-assessed
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £23,000 a licence a year
- Discount for educational organisations
- No
- Free trial available
- No
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at jonathan.astin@cds.co.uk.
Tell them what format you need. It will help if you say what assistive technology you use.