Atlassian Tooling Implementation
Supporting clients through implementation of Atlassian solutions, covering deployment of any variant of the Jira, Jira ServiceDesk and Confluence suite. Leveraging Mozaic's proven consulting methodology, understanding of digital operations and knowledge of the Atlassian suite, we assess your current use of the products and how these are integrated operationally.
Features
- Access to skilled Atlassian tooling design, configuration and development resources.
- Experience in leading complex systems and cloud projects.
- Service Management and Cloud specialists.
- Uses our best practice, proven, multi-supplier and Cloud management models.
- Clarity on service design and data requirements supporting the processes.
- Supports the acceptance of new ways of working (e.g. DevOps).
- Use of Agile Scrum to drive pace and ownership.
Benefits
- Delivery of an effective Atlassian solution in-line with your vision.
- Uses industry and operational experience to ensure validity of design.
- Rapid implementation using our design templates.
- Supports build of an effective IT and Cloud delivery model.
- Delivers well-defined financial, service, agility and customer satisfaction benefits.
- Knowledge transfer to client personnel.
- Avoids or eliminates unnecessary customisation.
- Upgrades to latest software versions.
Pricing
£380 a person a day
Service documents
Request an accessible format
Framework
G-Cloud 12
Service ID
8 4 3 3 6 4 2 7 0 0 5 9 7 9 0
Contact
Mozaic-Services Limited
Aileen Coull
Telephone: +44 203 709 1625
Email: aileen.coull@mozaic.net
Planning
- Planning service
- Yes
- How the planning service works
- Development of a comprehensive plan to implement your Atlassian solution is an integral element of this service.
- Planning service works with specific services
- Yes
- Hosting or software services the planning service works with
-
- Atlassian Suite of Products
- Jira
- Jira ServiceDesk
- Confluence
Training
- Training service provided
- Yes
- How the training service works
- Mozaic are able to provide training for any aspects of your Atlassian Solution.
- Training is tied to specific services
- Yes
- Services the training service works with
-
- Atlassian Suite of Products
- Jira
- Jira ServiceDesk
- Confluence
Setup and migration
- Setup or migration service available
- Yes
- How the setup or migration service works
- Execution of the plan to implement your Atlassian product(s) is an integral element of this service.
- Setup or migration service is for specific cloud services
- Yes
- List of supported services
-
- AWS
- Microsoft Azure
- Google Cloud Services
- Private Cloud
Quality assurance and performance testing
- Quality assurance and performance testing service
- Yes
- How the quality assurance and performance testing works
- Quality Assurance and performance testing of your Atlassian Solution is included in our service.
Security testing
- Security services
- No
Ongoing support
- Ongoing support service
- Yes
- Types of service supported
-
- Buyer hosting or software
- Hosting or software provided by your organisation
- Hosting or software provided by a third-party organisation
- How the support service works
- Mozaic are able to support your Atlassian Solution on an ongoing basis, post implementation.
Service scope
- Service constraints
- Our service does not have any constraints.
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- N/A
Resellers
- Supplier type
- Reseller providing extra features and support
- Organisation whose services are being resold
- Atlassian
Staff security
- Staff security clearance
- Staff screening not performed
- Government security clearance
- Up to Developed Vetting (DV)
Pricing
- Price
- £380 a person a day
- Discount for educational organisations
- No