Launch International

Launch Find Engine

The Launch find engine utilises a unique mix of open data sources in order to generate a profile of our customer’s critical business information. This data set, held in our archives, includes information on location, SIC codes, company size, turnover figures, number of employees, web addresses and company creation dates.

Features

  • Big data analysis
  • Automating data integration and analysis
  • Natural language processing
  • Keyword mining

Benefits

  • Publish linked data as a resource
  • Link open and closed data
  • Automated keyword mining
  • Keyword optimisation and matching

Pricing

£300 per user per year

  • Free trial available

Service documents

G-Cloud 10

842800036616254

Launch International

Sally Thompson

07855 438268

sally.thompson@launchinternational.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints None.
System requirements Web access

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Within five working days.
User can manage status and priority of support tickets No
Phone support No
Web chat support No
Onsite support No
Support levels At the moment we only provide email support.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Online training resources via You Tube and a digital FAQ.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction PDF summary.
End-of-contract process Access to the find engine lapses at the end of the contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service None.
Accessibility standards WCAG 2.0 A
Accessibility testing Screenreader
API Yes
What users can and can't do using the API We have a permission system for the API. Users with correct login credentials can create, update, view and delete data through the API.
API documentation Yes
API documentation formats Open API (also known as Swagger)
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Some functions in our services can be activated or deactivated following users' requirements. This can be done either by the customer themselves or by our system administrators. Certain forms of account can mix and match data sources and resources to provide a range of matches and results.

Scaling

Scaling
Independence of resources We have are hosting our application in hybrid Platform as a service and Infrastructure as a service providers, which can automatically scale up and down according to the number of customers

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Staff screening not performed
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest Scale, obfuscating techniques, or data storage sharding
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach PDF, Excel or JSON
Data export formats
  • CSV
  • Other
Other data export formats JSON
Data import formats
  • CSV
  • Other
Other data import formats JSON

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Private network or public sector network
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability Significant downtime of the system beyond three hours will result in incremental refunds on contracts or contract extensions.
Approach to resilience Available on request.
Outage reporting Email alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication Username or password
Access restrictions in management interfaces and support channels Passwords required.
Access restriction testing frequency At least once a year
Management access authentication Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for At least 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified No
Security governance approach We are currently working with the University of Southampton's Web Science department in order to finalize security governance and set standards for all company business.
Information security policies and processes Still under development; to be completed by end of June 2018.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Available on request.
Vulnerability management type Undisclosed
Vulnerability management approach Available on request.
Protective monitoring type Undisclosed
Protective monitoring approach Available on request.
Incident management type Undisclosed
Incident management approach Available on request.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £300 per user per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Limited access for one month on a trial basis.

Documents

Documents
Pricing document View uploaded document
Terms and conditions document View uploaded document
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