Dynamics 365 Change Implementation
Digital First supports public sector, local government and not-for-profit organisations to develop, scope, procure and contract, proof of concept, discovery and implement Dynamics 365 creating an omni-channel application, workflow and data capability to drive digital change and gain a single view of the customer.
Features
- Technology roadmap for implementation
- Scoping and outcome and requirements gathering
- Dynamics solution design & development
- API and Systems Integration
- Portal development and deployment
- Data migration and testing
- Change and agile project delivery
Benefits
- Align technology with business strategy
- Single view of the customer
- Integrated customer portal and experience
- Acceleration of channel shift
- Full digital enablement
- Cost savings
- Reduction in process time and elimination of paperwork
- Powerful data analytics via PowerBI
Pricing
£50,000.00 to £750,000.00 an instance a year
Service documents
Request an accessible format
Framework
G-Cloud 10
Service ID
8 4 2 4 1 7 7 7 3 8 5 1 7 0 6
Contact
DigitalFirst Solutions
Stephen Gray
Telephone: 07801038155
Email: stephen@digital1st.co.uk
Planning
- Planning service
- Yes
- How the planning service works
- We offer an appraisal of the options for public or private cloud, fully specified and costed to show the feature, benefits and considerations associated with each option. Buyers can then decide on there direction of travel and we can assist in the hosting and support, either directly by offering this service, via a partner or help the client access the best public cloud option.
- Planning service works with specific services
- No
Training
- Training service provided
- No
Setup and migration
- Setup or migration service available
- No
Quality assurance and performance testing
- Quality assurance and performance testing service
- No
Security testing
- Security services
- Yes
- Security services type
-
- Security strategy
- Cyber security consultancy
Ongoing support
- Ongoing support service
- No
Service scope
- Service constraints
- Email support only
User support
- Email or online ticketing support
- No
- Phone support
- No
- Web chat support
- No
- Support levels
- Implementation support is onsite as part of delivery
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- Up to Security Clearance (SC)
Pricing
- Price
- £50,000.00 to £750,000.00 an instance a year
- Discount for educational organisations
- No