DigitalFirst Solutions

Dynamics 365 Change Implementation

Digital First supports public sector, local government and not-for-profit organisations to develop, scope, procure and contract, proof of concept, discovery and implement Dynamics 365 creating an omni-channel application, workflow and data capability to drive digital change and gain a single view of the customer.

Features

  • Technology roadmap for implementation
  • Scoping and outcome and requirements gathering
  • Dynamics solution design & development
  • API and Systems Integration
  • Portal development and deployment
  • Data migration and testing
  • Change and agile project delivery

Benefits

  • Align technology with business strategy
  • Single view of the customer
  • Integrated customer portal and experience
  • Acceleration of channel shift
  • Full digital enablement
  • Cost savings
  • Reduction in process time and elimination of paperwork
  • Powerful data analytics via PowerBI

Pricing

£50000.00 to £750000.00 per instance per year

Service documents

G-Cloud 10

842417773851706

DigitalFirst Solutions

Stephen Gray

07801038155

admin@digital1st.co.uk

Planning

Planning
Planning service Yes
How the planning service works We offer an appraisal of the options for public or private cloud, fully specified and costed to show the feature, benefits and considerations associated with each option. Buyers can then decide on there direction of travel and we can assist in the hosting and support, either directly by offering this service, via a partner or help the client access the best public cloud option.
Planning service works with specific services No

Training

Training
Training service provided No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security services Yes
Security services type
  • Security strategy
  • Cyber security consultancy

Ongoing support

Ongoing support
Ongoing support service No

Service scope

Service scope
Service constraints Email support only

User support

User support
Email or online ticketing support No
Phone support No
Web chat support No
Support levels Implementation support is onsite as part of delivery

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £50000.00 to £750000.00 per instance per year
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Terms and conditions
Service documents
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