Micro Focus

Host Access Analyzer

Host Access Analyzer searches and analyses how terminal emulation and hosts are being accessed across the organisation. Provides graphs showing how users across the organisation are accessing host applications, what macros are being used etc..

Features

  • Optimise resources, license compliance, and enforce policies
  • Provides information for migrations of terminal emulation
  • Shows compliance against host access standards
  • Help ensure compliance with regulations
  • Assess risks and vulnerability, and monitor users
  • Monitor all host connections to view usage and load
  • View of the install base to identify dual usage
  • Capture over deployment

Benefits

  • View/report on actual terminal emulation usage
  • Make decisions based on facts
  • Check against compliance i.e. accessing hosts using TLS 1.2
  • Provides everything to allow planned migration of terminal emulation
  • Report on what macros are actually being used
  • Report on what hosts are being accessed and where from

Pricing

£17 to £1,131 a licence

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukgovteam@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 3 9 5 2 7 3 8 7 6 2 0 3 0 1

Contact

Micro Focus Blain Devlin
Telephone: 02890260022
Email: ukgovteam@microfocus.com

Service scope

Software add-on or extension
No
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
Redhat Enterprise Linux 7.4 and later
SUSE SLES 12, SUSE SLES 15.

Docker engine 18.09.0 and docker compose tool 1.22.0 minimum versions
System requirements
  • Redhat Enterprise Linux 7.4 and later
  • SUSE SLES 12
  • SUSE SLES 15
  • 16 GB RAM
  • 4 CPUs
  • Docker engine at least 18.09.0
  • Docker-compose tool minimum version is 1.2.0

User support

Email or online ticketing support
Email or online ticketing
Support response times
Business support is 24x7x365. Service levels differ depending upon the severity.
Severity 1 (critical – production system down) – response is 1 hour
Severity 2 (high – major functional failure) – response is 2 hours
Severity 3 (minor functionality failure) – response is 6 hours
Severity 4 (low – there is no loss of service) – response next business day.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Business support is 24x7x365. Service levels differ depending upon the severity.
Severity 1 (critical – production system down) – response is 1 hour
Severity 2 (high – major functional failure) – response is 2 hours
Severity 3 (minor functionality failure) – response is 6 hours
Severity 4 (low – there is no loss of service) – response next business day.

On-site support can be provided on request and at an additional cost.
Support available to third parties
No

Onboarding and offboarding

Getting started
Micro Focus provide various offerings: from remote support, training (at extra cost) and on-site/remote assistance using professional services (at extra cost).
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Data is stored in a database which would need to be destroyed in-line with your standards.
End-of-contract process
If Micro Focus Verastream Host Integrator licences are no longer required, we can provide professional service solutions to assist migration to a new package.

Using the service

Web browser interface
Yes
Supported browsers
  • Firefox
  • Chrome
Application to install
Yes
Compatible operating systems
  • Linux or Unix
  • Windows
Designed for use on mobile devices
No
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Applications that need to be monitored can be added to the solution.

Scaling

Independence of resources
There is a server sizing guide available on request.

Analytics

Service usage metrics
No

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
In-house
Protecting data at rest
Other
Other data at rest protection approach
Data accessed using Host Access Analyzer is through the graphical reporting tool. Data is held in a local database encrypted.
Data sanitisation process
No
Equipment disposal approach
In-house destruction process

Data importing and exporting

Data export approach
Data can be exported to Excel using the reporting tool
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
Other
Other protection between networks
Micro Focus Host Access Analyzer solution sits within the Buyers network or the infrastructure of their chosen cloud provider. Data protection between networks is the responsibility of the Buyer or their cloud provider
Data protection within supplier network
Other
Other protection within supplier network
Micro Focus Host Access Analyzer sits within the Buyers network or the infrastructure of their chosen cloud provider. There is no connection between Micro Focus's networks and those of the Buyer. Data protection between networks is the responsibility of the Buyer or their cloud provider.

Availability and resilience

Guaranteed availability
Micro Host Host Access Analyzer solution sits within the Buyers network or the infrastructure of their chosen cloud provider. Availability is controlled by the Buyer or their cloud provider
Approach to resilience
Micro Focus Host Host Access Analyzer solution sits within the Buyers network or the infrastructure of their chosen cloud provider. Resilience is controlled by the Buyer or their cloud provider
Outage reporting
Micro Focus Host Host Access Analyzer solution sits within the Buyers network or the infrastructure of their chosen cloud provider. Outage reporting is the responsibility of the Buyer or their cloud provider.

Identity and authentication

User authentication needed
Yes
User authentication
Username or password
Access restrictions in management interfaces and support channels
Micro Focus Host Access Analyzer can be protected using Active Directory integration requiring the user to re-authenticate in-order to use the admin console.
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
No audit information available
Access to supplier activity audit information
No audit information available
How long system logs are stored for
Less than 1 month

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
FIPS 140-2 validation for cryptographic algorithms

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
This offering is for cloud capable software for the Buyer to deploy how they chose either inside their network as a private or hybrid cloud or within the infrastructure of their cloud service provider. Therefore the information security policies and processes will remain the responsibility of the Buyer or their service provider.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Available from Micro Focus on request.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Available from Micro Focus on request.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Available from Micro Focus on request.
Incident management type
Supplier-defined controls
Incident management approach
Available from Micro Focus on request.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£17 to £1,131 a licence
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
Micro Focus offers free time limited trial versions of our software, with full capability as per the full version of the Software. Our trial copies last for a period of 60 days from the point of installation.

Available on request.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at ukgovteam@microfocus.com. Tell them what format you need. It will help if you say what assistive technology you use.