Atamis Limited

Atamis CM Contract Management

Atamis CM is the corner-stone for controlling your contract management lifecycle – from requirements planning and sourcing activity to contract KPI tracking and renewal reminders. It provides a highly professional front for a procurement function, promoting corporate awareness of your key contracts, and enforcing supply-side contractual procedures and corporate mandates.

Features

  • Centralised contract register
  • Activity management and Approval workflow - scheduling for routine procedures
  • MS Outlook integration
  • Contract types - MSAs/variations/work orders/frameworks - separate page layouts
  • Record/monitor Savings and CSR/Social Value Benefits
  • Document management - User access and Document version control
  • Contract Risk Profiling and Risk Register
  • Dashboards - Renewals, Savings, Overdue tasks, KPI exceptions, Compliance
  • Custom data fields and customisable page layouts
  • Standard and customisable contract dashboards

Benefits

  • Drive out inefficiency caused by decentralised contracts
  • Save time generating management reports
  • Avoid missed deadlines for reviews and renewals
  • Enforce procedural compliance
  • Improve inter-departmental communication over contract issues
  • Automate contract approval workflow
  • Improve visibility of contractor performance
  • Identify and reduce supply-side risk
  • Complete audit trail of Contract Lifecycle Management
  • Track social benefits attributable to contracts

Pricing

£2000 to £10000 per instance per year

  • Free trial available

Service documents

G-Cloud 11

838764591753680

Atamis Limited

Jarad Owen

029 2279 0052

jarad.owen@atamis.co.uk

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints No
System requirements All devices with internet access can access Atamis

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Atamis has a fully defined Standard SLA that can be shared with customers on application/request.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels Atamis can offer different service levels (Standard and Comprehensive) to increase the amount of support available per year, number of client contacts and the type of support included in your service level.
Most of our clients are covered within our Standard service level.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started A comprehensive Client Briefing Pack is provided to all new clients containing a step-by-step guide of all data requirements and resource actions required for the setup of Atamis.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction Atamis assures that prior to termination of the contract, regardless of the reasons for termination, it will provide a full data extract.
Atamis includes system reports that End Users will be able to run that will extract all data directly. There are no pre-requisites to users with access to the system to run these reports and download the data. Data can be exported in either Excel or CSV formats.
End-of-contract process Atamis assures that prior to termination of the contract, regardless of the reasons for termination, it will provide a full data extract.
Atamis includes system reports that End Users will be able to run that will extract all data directly. There are no pre-requisites to users with access to the system to run these reports and download the data. Data can be exported in either Excel or CSV formats.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Most functions are also available on mobile devices. Typically clients will access via mobile to view dashboards and reports.
Service interface No
API Yes
What users can and can't do using the API There are a range of API options for accessing data within the Force.com platform.
API documentation Yes
API documentation formats
  • HTML
  • PDF
  • Other
API sandbox or test environment Yes
Customisation available Yes
Description of customisation Atamis is an extremely flexible system and most data elements and outputs can be customised and configured to meet the clients exact requirements.

Scaling

Scaling
Independence of resources Atamis is hosted on the Force.com platform. It's multi-tenant architecture is designed to handle billions of users and can scale to any capacity level as required.

Analytics

Analytics
Service usage metrics Yes
Metrics types Atamis has a range of options available for service usage metrics.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least every 6 months
Penetration testing approach In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Explicit overwriting of storage before reallocation
Equipment disposal approach In-house destruction process

Data importing and exporting

Data importing and exporting
Data export approach A comprehensive Client Briefing Pack is provided to all new clients containing a step-by-step guide of all data requirements and resource actions required for the setup of Atamis.
Data export formats
  • CSV
  • Other
Other data export formats Atamis will be as flexible as possible on data export
Data import formats
  • CSV
  • Other
Other data import formats Atamis will be as flexible as possible on data upload

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks TLS (version 1.2 or above)
Data protection within supplier network TLS (version 1.2 or above)

Availability and resilience

Availability and resilience
Guaranteed availability The host Force.com platform has a proven 24/7, 99.9+ percent uptime record over many years. To ensure maximum uptime and continuous availability, Force.com provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
Transactions are mirrored in real-time between top-tier data centres. In the event of the primary data centre being destroyed, a backup data centre is enabled with no loss of data and 12 hour recovery time objective.
For further details please refer to http://content.trust.salesforce.com/trust/en/learn/datacenter
Salesforce.com is the only cloud computing vendor to provide daily service-quality data on a public website (http://trust.salesforce.com), providing complete transparency of availability.
Approach to resilience The host Force.com platform has a proven 24/7, 99.9+ percent uptime record over many years. To ensure maximum uptime and continuous availability, Force.com provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
Transactions are mirrored in real-time between top-tier data centres. In the event of the primary data centre being destroyed, a backup data centre is enabled with no loss of data and 12 hour recovery time objective.
For further details please refer to http://content.trust.salesforce.com/trust/en/learn/datacenter
Salesforce.com is the only cloud computing vendor to provide daily service-quality data on a public website (http://trust.salesforce.com), providing complete transparency of availability.
Outage reporting The host Force.com platform has a proven 24/7, 99.9+ percent uptime record over many years. To ensure maximum uptime and continuous availability, Force.com provides redundant data protection and the most advanced facilities protection available, along with a complete data recovery plan.
Transactions are mirrored in real-time between top-tier data centres. In the event of the primary data centre being destroyed, a backup data centre is enabled with no loss of data and 12 hour recovery time objective.
For further details please refer to http://content.trust.salesforce.com/trust/en/learn/datacenter
Salesforce.com is the only cloud computing vendor to provide daily service-quality data on a public website (http://trust.salesforce.com), providing complete transparency of availability.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password
Access restrictions in management interfaces and support channels Required information to be made available on request.
Access restriction testing frequency At least every 6 months
Management access authentication
  • 2-factor authentication
  • Public key authentication (including by TLS client certificate)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users have access to real-time audit information
How long user audit data is stored for Between 6 months and 12 months
Access to supplier activity audit information Users have access to real-time audit information
How long supplier audit data is stored for Between 6 months and 12 months
How long system logs are stored for Between 6 months and 12 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 21/12/2017
What the ISO/IEC 27001 doesn’t cover N/A
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Atamis has a structured Information Security policy to cover all processes and procedures we follow in maintaining the highest standards for protection of client data. Available on request.

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Required information to be made available on request.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Required information to be made available on request.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Required information to be made available on request.
Incident management type Supplier-defined controls
Incident management approach Required information to be made available on request.

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £2000 to £10000 per instance per year
Discount for educational organisations No
Free trial available Yes
Description of free trial Atamis can be trialled free for a period of 30 days. We also have an evaluation system for access on request. Please contact us to arrange.

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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