EAL Ltd

Data Lakes

Data Lakes are the ideal solution for the collection and storage of big data for future use. EAL considers data as an enabler for business innovation, we work with our clients to deliver cloud-based data storage solutions that are well architected and geared to make data readily available for analysis.

Features

  • Onboard and ingest data quickly
  • Access and admin controls
  • Persist data in raw state for original details and schema
  • Capture big data and other data sources
  • Integrate data of diverse sources, structures and vintages
  • Extend and improve enterprise data architectures
  • Enable new self-service data-driven business best practices
  • Data lake can serve multiple technical and architectural purposes
  • Select data management platforms that satisfy data lake requirements

Benefits

  • Derive value from unlimited types of data
  • Store all types of structured and unstructured data
  • More flexibility for big data analysis
  • Unlimited ways to query the data
  • Application of a variety of tools to gain insights
  • Elimination of data silos
  • Democratised access to data , unified view of data
  • Separation of compute and storage to scale as needed
  • Integration with Active Directory to manage security

Pricing

£0.10 a unit

  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@enterprisearchitects.eu. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 3 8 0 4 7 1 2 6 5 9 3 8 0 4

Contact

EAL Ltd Greg Le Roux
Telephone: 02072062590
Email: sales@enterprisearchitects.eu

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
We offer customised solutions based on our clients requirements.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Hybrid cloud
Service constraints
No specific constraints.
System requirements
No specific requirements.

User support

Email or online ticketing support
Email or online ticketing
Support response times
We offer customised solutions based on our clients SLA requirements.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Our web chat testing has ensured that people with disabilities can navigate with applications and services. Our assistive technology accessibility testing ensures there is access for all users, including auditory, physical, visual, neurological and cognitive disabilities.
Onsite support
Yes, at extra cost
Support levels
We provide telephone, web and on-site support through our team of technical experts. Our Technical experts are available on-site, supported by engineers by telephone or web connectivity. Typically all support is provided as part of the cost of the Cloud service, rather than additional charges being levied.
Support available to third parties
No

Onboarding and offboarding

Getting started
We work with our clients to ensure that the on boarding experience caters for the needs of all users. Working alongside the client is a key component of the service we provide. In addition to our commitment to the transferring of knowledge and the up-skilling of users, formal training (onsite & online) is available if required..
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
Users have full access to their cloud platform and can extract any or all of their data at anytime. Should there be the need move to another cloud platform a full migration of their data to the new platform is possible.
End-of-contract process
Contracts are based on client requirements. Costs and end of contract handover will be agreed with the client as part of the procurement process.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
No specific differences. We offer customised solutions based on our clients requirements. Once understood we can provide further information.
Service interface
Yes
Description of service interface
Access through console, CLI or API.

We offer customised solutions based on our clients requirements.
Accessibility standards
WCAG 2.1 AAA
Accessibility testing
Supplier testing
API
Yes
What users can and can't do using the API
We offer customised solutions based on our clients requirements.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
Yes
Customisation available
Yes
Description of customisation
We offer customised solutions based on our clients requirements.

Scaling

Independence of resources
Cloud Platform providers guarantee 99.9%+ uptime

Analytics

Service usage metrics
Yes
Metrics types
We offer customised solutions based on our clients requirements.
Reporting types
  • API access
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
  • Physical access control, complying with CSA CCM v3.0
  • Physical access control, complying with SSAE-16 / ISAE 3402
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Scale, obfuscating techniques, or data storage sharding
Data sanitisation process
No
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
We offer customised solutions based on our clients requirements.
Data export formats
  • CSV
  • ODF
Data import formats
  • CSV
  • ODF

Data-in-transit protection

Data protection between buyer and supplier networks
  • Private network or public sector network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
  • Other
Other protection within supplier network
FIPS 140-2 if required

Availability and resilience

Guaranteed availability
Cloud service availability is guaranteed 99% + Refunds are in line with cloud platform providers standard T's and C's
Approach to resilience
Available on request.
Outage reporting
In the unlikely event of service outages the client will be notified using the channels agreed. This will include dashboard, API, email and / or SMS alerts In the event out outages, clients will seldom be effected by this.

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
We offer customised solutions based on our clients SLA requirements.
Access restriction testing frequency
At least every 6 months
Management access authentication
2-factor authentication

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
  • Other
Other security governance standards
SOC 1/ISAE 3402, SOC 2, SOC 3 FISMA, DIACAP, and FedRAMP PCI DSS Level 1 ISO 9001, ISO 27017, ISO 27018
Information security policies and processes
We offer customised solutions based on our clients requirements.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
We offer customised solutions based on our clients requirements.
Vulnerability management type
Undisclosed
Vulnerability management approach
The security and protection of client data is our number 1 priority. All the cloud platform providers we use (AWS, Azure, Google Cloud) have well defined vulnerability management processes which enable them to detect and respond to any threats.
Protective monitoring type
Undisclosed
Protective monitoring approach
The security and protection of our clients is our number 1 priority. All the cloud platform providers we use (AWS, Azure, Google Cloud) have well defined processes and safeguards in place. Client notification of threats is automated (defined by Service agreement) and clients have access to monitoring tools.
Incident management type
Supplier-defined controls
Incident management approach
We offer customised solutions based on our clients SLA requirements.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0.10 a unit
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
We offer customised solutions based on our clients requirements.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at sales@enterprisearchitects.eu. Tell them what format you need. It will help if you say what assistive technology you use.