Mastek (UK) Ltd

Mobile Testing Service

Mastek provides a customized mobile testing service to support end-to-end testing for native, hybrid and web-based mobile applications. It includes functional, performance and security testing as well as test automation using industry leading technologies and tools. Our cloud based Mobile Application testing approach provides scalability and cost effectiveness.

Features

  • Mobile test strategy, planning and comprehensive test management
  • Satisfies testing demands with a scalable cloud testing approach
  • E2E solution for testing and quality assurance of mobile applications
  • Supports; compliance, security, failover, latency, stress and performance measurements
  • Automated tests using best of breed testing frameworks
  • Automated compatibility testing using both emulators and actual devices
  • Validated best practises for Mobile Application Testing
  • Support of multiple operating systems; android, iOS, windows
  • Rapid deployment of Mobile Testing Experts
  • Dedicated Mobile Test Labs

Benefits

  • Cost reduction using open source technologies
  • Higher productivity and lower maintenance costs
  • Reduces business risk with comprehensive Security and performance testing
  • Flexible resources are scalable to match testing demand
  • Time saving through Cloud based Parallelized testing
  • Extensive support of programming languages, scripts and development environments.
  • Reduced cost of maintaining an extensive test bed infrastructure.
  • Early ROI through Test Accelerators and proven proprietory frameworks
  • Improved quality assurance and end user experience
  • Increased test coverage and reduced time to market

Pricing

£150 to £1250 per person per day

  • Education pricing available

Service documents

G-Cloud 9

838025910341593

Mastek (UK) Ltd

Sameer Jadhav

07766540213

G-Cloud@mastek.com

Planning

Planning
Planning service Yes
How the planning service works Mastek has decades of experience in delivering software services, including End-to-End test services spanning the full test lifecycle, supported by our extensive planning and advisory services. Our planning services support multiple platforms and environments including cloud hosting, implementation and migrations.

As part of software test services, we carry out detailed analysis of current systems, processes and customer needs to select best-fit solutions which includes; processes, tools, frameworks and methodologies. Focusing on business benefits such as; reduced time to market, reduced cost and high quality.

Mastek has a pool of certified professionals providing consultancy for implementations, transformations and migrations, including cloud adoption, ensuring; process efficiency and business benefit realisation.

All our test engagements are supported by TCoE and projects have access to a wide array of proprietary templates, test tools, analytical techniques and reusable test artifacts , which help buyers save both time and effort whilst maintaining high quality standards. With our highly experienced resources, we tailor the offering to suit customer requirements and guide them in successful cloud adoption and implementation of related software services.
Planning service works with specific services No

Training

Training
Training service provided Yes
How the training service works If requested by a Buyer, we'll provide training for cloud software and hosting services as per their requirement.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Mastek has extensive experience delivering testing solutions for Cloud hosted applications and cloud migrations in Traditional and Agile models. We work collaboratively with our clients to understand; the type of cloud computing model, scale, scope and approach for migration incorporating; IaaS, PaaS and SaaS changes to live applications for Cloud deployment, Data migration process and Compliance requirements.

Mastek’s Cloud Test approach, proprietary test process and frameworks along with its strong partner ecosystem are primarily aimed at ensuring that the Cloud hosted applications meet all the functional requirements and data migration processes for both statically and dynamically migrated data to meet the data and security requirements and are
• Interoperable
• Compatible
• Customisable and Configurable
• Performant and scalable
• Accessible
• Secure
• Reliable
• Available

Detailed assessment is undertaken jointly with the clients to assess the migration plan, environments and their required configurations to be then able to identify and plan the approach to testing and manage its implementation to ensure successful transition.
Setup or migration service is for specific cloud services No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works Quality Assurance is the foundation of every project phase in Mastek and is aimed at reducing the cost of quality and increasing the predictability of the outcome.
Mastek Test teams engage early and work collaboratively with client stakeholders throughout the project lifecycle promoting Joint-Ownership, Increased transparency and Governance. The Test Management team supported by the TCoE provides Thought Leadership across phases for:

• Test-Approach, Plan and Traceability
• Requirement analysis with Business users
• Dependencies, Risk mitigation and Owners
• Governance and Reporting
• Test Design and analysis
• Defect resolution prioritised based on the level of risk associated.
• Joint analysis of residual risks

For Performance-Testing, Mastek leverages its proprietary framework, TCoE, Performance Testing SME’s and strong partner ecosystem together with a wholly tools agnostic approach.

Performance Testing SME’s work collaboratively to:
• Understand the Application technology stack and associated SLA’s,
• Understand the IaaS, PaaS and SaaS to identify the volumetric model
• Capacity planning and modelling
• Cloud-based Tool assessment and recommendations

Initial Performance benchmarking is undertaken for applications developed and deployed using Agile models for early visibility.
Based on the SLA’s; Load, Soak, Stress and Spike testing is carried out, with detailed analysis of test results.

Security testing

Security testing
Security testing service Yes
Security testing type
  • Penetration testing
  • IT Health Checks
  • Risk analysis
  • Other
Other security testing
  • Threat Modelling
  • Application and Infrastructure Vulnerability assessment and penetration testing
  • Mobile application security testing
Accredited security testers Yes
Security testing accreditations Other
Other security testing accreditations Certified Ethical Hacker (CEH)
Certified Professional (CCP) risk analysts No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by a third-party organisation
How the support service works Mastek can fully manage the cloud hosting with passion for technology, we can help organizations of different types and sizes utilize Cloud Services and move their IT infrastructure to Cloud in full, or part. Whether it is Public Cloud or Private Cloud or even a Hybrid version of both with some elements remaining on-Premise

Our cloud services are Secure, Reliable, scalable & Fast.
• Cloud Services includes
• Cloud Servers
• Cloud Management
• Cloud Resource Pool
• Hosted Desktop

Following business benefits can be derived out of Mastek cloud services
• Trade capital expense for variable expense
• Benefit from massive economies of scale
• Stop guessing capacity
Increase speed and agility
• Stop spending money on running and maintaining data centers
• Go global in very short time.

Service scope

Service scope
Service constraints None

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Mastek support team normally provides response as quick as possible. It is mainly driven by time (i.e. when the question being asked. Is the question asked during day or at night) and contractual agreement with customer (i.e. Service Level Agreement). For urgent issues we encourage customer to call us for quick turnaround time. This is especially applicable for out of office or weekend support.
e.g. If support time is agreed from 8:00 to 18:00 then resource works in office during this and provides response as quick as possible.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support Yes, at an extra cost
Web chat support availability 9 to 5 (UK time), Monday to Friday
Web chat support accessibility standard None or don’t know
How the web chat support is accessible We are currently in the process of developing a Web Chat support for Buyer's and shall be available for deployment post G-Cloud 9 submission. All the details will be provided in future when requested.
Web chat accessibility testing N/A
Support levels Mastek has proven expertise in providing Application Support & Maintenance (ASM) services tailored to the customers need which acts as an interface for end users to resolve their requirements & problems with IT services & get them implemented as quickly as possible. This was achieved through various Service Levels like
• Level 1 (Service desk),
• Level 2 (Application Administration and Business Support) and
• Level 3 (Technical and Software Support) support;
• Alternatively, a single DevOps team, encompassing Level 2 support, Level 3 Software support;

Mastek guarantees cost saving through value added service across various service levels
For Example, About 10% to 30% cost reduction through Level 2 & Level 3 shared service implementation for UK retailer

Mastek ensures experienced, dedicated and diverse team of certified (e.g. ITIL V3) IT professionals with strong application, tools, technical and service operation processes knowledge.
For Examples, DevOps Engineer, Technical account manager, Cloud support engineer, Application Support Analyst etc.

Resellers

Resellers
Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £150 to £1250 per person per day
Discount for educational organisations Yes

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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