SoftwareONE UK Ltd

Forcepoint Cloud Data Loss Prevention (DLP)

Data Loss Prevention (DLP) solutions are vital in the fight to protect business-critical, sensitive data against accidental data loss, compromised users, and malicious insiders. Forcepoint offers data leakage protection that focuses on the human interaction with data ensuring regulatory and industry compliance.

Features

  • Reduce malware incidents
  • Integrated DLP
  • Integrated Advanced Malware Detection
  • Risk at a glance dashboards
  • Advanced forensic reporting
  • Intuitive, custom built reporting

Benefits

  • Accurately identifies today’s evasive malware
  • Improves your threat defenses by identifying and classifying information
  • Visibility and control of cloud apps used

Pricing

£1.89 per licence

  • Education pricing available

Service documents

G-Cloud 11

836538189237057

SoftwareONE UK Ltd

Tom Hook

01347 487024

publicsectortenders@comparex.co.uk

Service scope

Service scope
Software add-on or extension Yes, but can also be used as a standalone service
What software services is the service an extension to The Forcepoint DLP solution can be used as an extension to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints N/A
System requirements
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or physical)
  • Microsoft SQL Server (virtual or physical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.1 AA or EN 301 549
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Onsite support Yes, at extra cost
Support levels Please see support matrix for our differt support programs. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup in order to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Content aware help section from within the portal.
Assistance with configuration and knowledge transfer through professional services
Service documentation Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction All data is stored for upto 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs.
End-of-contract process At contract end, our service will fail closed meaning any web traffic directed through our service will stop. Users are advised to remove any endpoint agents, browser settings or other methods of directing traffic to our service.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices No
API Yes
What users can and can't do using the API Forcepoint DLP comes with an various forms of API.
1. We integrate with our CASB service thorugh an API that in its turn connects to cloud applications over API's. These are not configurable.

2. The integration agent allows third-party products to send data to Forcepoint DLP for analysis. This API agent is configurable and meant for custom integrations of DLP services.

The CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API.

Third parties that subscribe to the integration agent use a C-based API to send data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure analysis operations on a transaction-by-transaction basis on the following variables:
● Channel/Protocol - Upon installation the third-party product can declare its ability
to intercept various protocols, and assign each transaction to a protocol.
● Blocking/Monitoring mode - each transaction can work in a different mode.
● Timeout - can be different per transaction.

The implementation of the API will need to be guided with help from Forcepoint Professional services.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment No
Customisation available Yes
Description of customisation Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

Scaling
Independence of resources Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, and addition of endpoint agents are methods of addressing service demand.

Analytics

Analytics
Service usage metrics Yes
Metrics types We offer a variety of different metrics including but not restricted to bandwidth, browse time, hits, URL, categories, MB sent/received, filter time, server response time, user, protocol, threat and device.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Resellers
Supplier type Reseller (no extras)
Organisation whose services are being resold Forcepoint

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations Yes
Datacentre security standards Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency At least once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Other
Other data at rest protection approach Information available upon request
Data sanitisation process No
Equipment disposal approach Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data importing and exporting
Data export approach Forcepoint DLP offers various ways of extracting data from the system;
1. Integration with a SIEM through syslogging of events detected
2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.
3. Connecting directly to the SQL database and run custom queries to extract information required.
4. Audit trails can be exported from the UI to CSV.
Data export formats
  • CSV
  • Other
Other data export formats PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • Fingeprinting of structured and unstructured data
  • Importing of text files

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Availability and resilience
Guaranteed availability 99.999% availability - SLA detail available upon request
Approach to resilience Available on request (not public knowledge)
Outage reporting N/A

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels Available on request (not public)
Access restriction testing frequency At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for At least 12 months
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for Between 1 month and 6 months
How long system logs are stored for Between 1 month and 6 months

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 BSI
ISO/IEC 27001 accreditation date 25/06/2015
What the ISO/IEC 27001 doesn’t cover See http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification No
CSA STAR certification Yes
CSA STAR accreditation date 06/12/2014
CSA STAR certification level Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover See https://cloudsecurityalliance.org/star/registry/forcepoint-llc/
PCI certification No
Other security certifications Yes
Any other security certifications
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance certified Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes Information available upon request

Operational security

Operational security
Configuration and change management standard Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach Information available upon request
Vulnerability management type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach Information available upon request
Protective monitoring type Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach Information available upon request
Incident management type Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach Information available upon request

Secure development

Secure development
Approach to secure software development best practice Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £1.89 per licence
Discount for educational organisations Yes
Free trial available No

Service documents

ods document: Pricing document pdf document: Terms and conditions pdf document: Modern Slavery statement
Service documents
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