SoftwareONE UK Ltd

Forcepoint Cloud Data Loss Prevention (DLP)

Data Loss Prevention (DLP) solutions are vital in the fight to protect business-critical, sensitive data against accidental data loss, compromised users, and malicious insiders. Forcepoint offers data leakage protection that focuses on the human interaction with data ensuring regulatory and industry compliance.

Features

  • Reduce malware incidents
  • Integrated DLP
  • Integrated Advanced Malware Detection
  • Risk at a glance dashboards
  • Advanced forensic reporting
  • Intuitive, custom built reporting

Benefits

  • Accurately identifies today’s evasive malware
  • Improves your threat defenses by identifying and classifying information
  • Visibility and control of cloud apps used

Pricing

£1.89 per licence

  • Education pricing available

Service documents

Framework

G-Cloud 11

Service ID

8 3 6 5 3 8 1 8 9 2 3 7 0 5 7

Contact

SoftwareONE UK Ltd

Tom Hook

01347 487024

publicsectortenders@comparex.co.uk

Service scope

Software add-on or extension
Yes, but can also be used as a standalone service
What software services is the service an extension to
The Forcepoint DLP solution can be used as an extension to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.
Cloud deployment model
  • Public cloud
  • Private cloud
  • Community cloud
  • Hybrid cloud
Service constraints
N/A
System requirements
  • Integration with Microsoft AD infrastructure
  • Microsoft Windows Server (virtual or physical)
  • Microsoft SQL Server (virtual or physical)
  • Linux (RHEL/Centos) server (virtual or physical)

User support

Email or online ticketing support
Email or online ticketing
Support response times
Forcepoint offers a range of support and SLA options.
https://support.forcepoint.com/TechnicalSupportPrograms
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AA or EN 301 549
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Please see support matrix for our differt support programs. https://support.forcepoint.com/TechnicalSupportPrograms
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup in order to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Content aware help section from within the portal.
Assistance with configuration and knowledge transfer through professional services
Service documentation
Yes
Documentation formats
  • HTML
  • PDF
End-of-contract data extraction
All data is stored for upto 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs.
End-of-contract process
At contract end, our service will fail closed meaning any web traffic directed through our service will stop. Users are advised to remove any endpoint agents, browser settings or other methods of directing traffic to our service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
No
Service interface
No
API
Yes
What users can and can't do using the API
Forcepoint DLP comes with an various forms of API.
1. We integrate with our CASB service thorugh an API that in its turn connects to cloud applications over API's. These are not configurable.

2. The integration agent allows third-party products to send data to Forcepoint DLP for analysis. This API agent is configurable and meant for custom integrations of DLP services.

The CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API.

Third parties that subscribe to the integration agent use a C-based API to send data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure analysis operations on a transaction-by-transaction basis on the following variables:
● Channel/Protocol - Upon installation the third-party product can declare its ability
to intercept various protocols, and assign each transaction to a protocol.
● Blocking/Monitoring mode - each transaction can work in a different mode.
● Timeout - can be different per transaction.

The implementation of the API will need to be guided with help from Forcepoint Professional services.
API documentation
Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment
No
Customisation available
Yes
Description of customisation
Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.

Scaling

Independence of resources
Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, and addition of endpoint agents are methods of addressing service demand.

Analytics

Service usage metrics
Yes
Metrics types
We offer a variety of different metrics including but not restricted to bandwidth, browse time, hits, URL, categories, MB sent/received, filter time, server response time, user, protocol, threat and device.
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Reseller (no extras)
Organisation whose services are being resold
Forcepoint

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
  • Other locations
User control over data storage and processing locations
Yes
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Other
Other data at rest protection approach
Information available upon request
Data sanitisation process
No
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Forcepoint DLP offers various ways of extracting data from the system;
1. Integration with a SIEM through syslogging of events detected
2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.
3. Connecting directly to the SQL database and run custom queries to extract information required.
4. Audit trails can be exported from the UI to CSV.
Data export formats
  • CSV
  • Other
Other data export formats
PDF
Data import formats
  • CSV
  • Other
Other data import formats
  • Fingeprinting of structured and unstructured data
  • Importing of text files

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
99.999% availability - SLA detail available upon request
Approach to resilience
Available on request (not public knowledge)
Outage reporting
N/A

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels
Available on request (not public)
Access restriction testing frequency
At least once a year
Management access authentication
  • 2-factor authentication
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Access to user activity audit information
You control when users can access audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
You control when users can access audit information
How long supplier audit data is stored for
Between 1 month and 6 months
How long system logs are stored for
Between 1 month and 6 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
25/06/2015
What the ISO/IEC 27001 doesn’t cover
See http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf
ISO 28000:2007 certification
No
CSA STAR certification
Yes
CSA STAR accreditation date
06/12/2014
CSA STAR certification level
Level 1: CSA STAR Self-Assessment
What the CSA STAR doesn’t cover
See https://cloudsecurityalliance.org/star/registry/forcepoint-llc/
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • Privacy Shield - EU/US data privacy
  • ISO27018

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
  • CSA CCM version 3.0
  • ISO/IEC 27001
Information security policies and processes
Information available upon request

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
Information available upon request
Vulnerability management type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Vulnerability management approach
Information available upon request
Protective monitoring type
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Protective monitoring approach
Information available upon request
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
Information available upon request

Secure development

Approach to secure software development best practice
Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)

Public sector networks

Connection to public sector networks
No

Pricing

Price
£1.89 per licence
Discount for educational organisations
Yes
Free trial available
No

Service documents

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