Forcepoint Cloud Data Loss Prevention (DLP)
Data Loss Prevention (DLP) solutions are vital in the fight to protect business-critical, sensitive data against accidental data loss, compromised users, and malicious insiders. Forcepoint offers data leakage protection that focuses on the human interaction with data ensuring regulatory and industry compliance.
- Reduce malware incidents
- Integrated DLP
- Integrated Advanced Malware Detection
- Risk at a glance dashboards
- Advanced forensic reporting
- Intuitive, custom built reporting
- Accurately identifies today’s evasive malware
- Improves your threat defenses by identifying and classifying information
- Visibility and control of cloud apps used
£1.89 per licence
- Education pricing available
SoftwareONE UK Ltd
|Software add-on or extension||Yes, but can also be used as a standalone service|
|What software services is the service an extension to||The Forcepoint DLP solution can be used as an extension to web proxy, email gateways, and CASB, as well as a data source for modern SIEM products. The solution supports ICAP for ingestion. The solution also integrates with the Forcepoint Behavioral Analytics and Forcepoint Insider Threat solutions.|
|Cloud deployment model||
|Email or online ticketing support||Email or online ticketing|
|Support response times||
Forcepoint offers a range of support and SLA options.
|User can manage status and priority of support tickets||Yes|
|Online ticketing support accessibility||WCAG 2.1 AA or EN 301 549|
|Phone support availability||24 hours, 7 days a week|
|Web chat support||No|
|Onsite support||Yes, at extra cost|
|Support levels||Please see support matrix for our differt support programs. https://support.forcepoint.com/TechnicalSupportPrograms|
|Support available to third parties||Yes|
Onboarding and offboarding
Customers will be able to utilise a setup wizard upon first log on to walk through a basic setup in order to confirm connectivity and a base configuration.
Customers have access to our online knowledge base and forums.
Content aware help section from within the portal.
Assistance with configuration and knowledge transfer through professional services
|End-of-contract data extraction||All data is stored for upto 3 months after the contract ends. Users can utilise our SIEM integration to extract all user logs.|
|End-of-contract process||At contract end, our service will fail closed meaning any web traffic directed through our service will stop. Users are advised to remove any endpoint agents, browser settings or other methods of directing traffic to our service.|
Using the service
|Web browser interface||Yes|
|Application to install||Yes|
|Compatible operating systems||
|Designed for use on mobile devices||No|
|What users can and can't do using the API||
Forcepoint DLP comes with an various forms of API.
1. We integrate with our CASB service thorugh an API that in its turn connects to cloud applications over API's. These are not configurable.
2. The integration agent allows third-party products to send data to Forcepoint DLP for analysis. This API agent is configurable and meant for custom integrations of DLP services.
The CASB (Cloud apps DLP) API is setup by connecting the manager to the CASB service and connecting the CASB service to the cloud application API.
Third parties that subscribe to the integration agent use a C-based API to send data to Forcepoint DLP for analysis and receive dispositions in return. The API can be used to configure analysis operations on a transaction-by-transaction basis on the following variables:
● Channel/Protocol - Upon installation the third-party product can declare its ability
to intercept various protocols, and assign each transaction to a protocol.
● Blocking/Monitoring mode - each transaction can work in a different mode.
● Timeout - can be different per transaction.
The implementation of the API will need to be guided with help from Forcepoint Professional services.
|API documentation formats||
|API sandbox or test environment||No|
|Description of customisation||Rules and Policies are customizable by solution administrators. Incident reports are customizable. Additionally, workflow, incident response, and remediation actions are customizable.|
|Independence of resources||Forcepoint has customers leveraging our DLP solution in the range of 50 to 400,000 end users. The solution scales easily. Adding more system modules to handle the load and resources to the manager allows it to scale. Proper sizing per environment, deployment of additional policy engines, and addition of endpoint agents are methods of addressing service demand.|
|Service usage metrics||Yes|
|Metrics types||We offer a variety of different metrics including but not restricted to bandwidth, browse time, hits, URL, categories, MB sent/received, filter time, server response time, user, protocol, threat and device.|
|Supplier type||Reseller (no extras)|
|Organisation whose services are being resold||Forcepoint|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Developed Vetting (DV)|
|Knowledge of data storage and processing locations||Yes|
|Data storage and processing locations||
|User control over data storage and processing locations||Yes|
|Datacentre security standards||Complies with a recognised standard (for example CSA CCM version 3.0)|
|Penetration testing frequency||At least once a year|
|Penetration testing approach||Another external penetration testing organisation|
|Protecting data at rest||Other|
|Other data at rest protection approach||Information available upon request|
|Data sanitisation process||No|
|Equipment disposal approach||Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001|
Data importing and exporting
|Data export approach||
Forcepoint DLP offers various ways of extracting data from the system;
1. Integration with a SIEM through syslogging of events detected
2. Leveraging the built in reporting allows for sharing reports over email as CSV and PDF. The reports can be scheduled and manual exported.
3. Connecting directly to the SQL database and run custom queries to extract information required.
4. Audit trails can be exported from the UI to CSV.
|Data export formats||
|Other data export formats|
|Data import formats||
|Other data import formats||
|Data protection between buyer and supplier networks||
|Data protection within supplier network||
Availability and resilience
|Guaranteed availability||99.999% availability - SLA detail available upon request|
|Approach to resilience||Available on request (not public knowledge)|
Identity and authentication
|User authentication needed||Yes|
|Access restrictions in management interfaces and support channels||Available on request (not public)|
|Access restriction testing frequency||At least once a year|
|Management access authentication||
Audit information for users
|Access to user activity audit information||You control when users can access audit information|
|How long user audit data is stored for||At least 12 months|
|Access to supplier activity audit information||You control when users can access audit information|
|How long supplier audit data is stored for||Between 1 month and 6 months|
|How long system logs are stored for||Between 1 month and 6 months|
Standards and certifications
|ISO/IEC 27001 certification||Yes|
|Who accredited the ISO/IEC 27001||BSI|
|ISO/IEC 27001 accreditation date||25/06/2015|
|What the ISO/IEC 27001 doesn’t cover||See http://www.websense.com/content/support/library/ni/web/cloud/Websense_Cloud_ISO_27001_2013.pdf|
|ISO 28000:2007 certification||No|
|CSA STAR certification||Yes|
|CSA STAR accreditation date||06/12/2014|
|CSA STAR certification level||Level 1: CSA STAR Self-Assessment|
|What the CSA STAR doesn’t cover||See https://cloudsecurityalliance.org/star/registry/forcepoint-llc/|
|Other security certifications||Yes|
|Any other security certifications||
|Named board-level person responsible for service security||Yes|
|Security governance certified||Yes|
|Security governance standards||
|Information security policies and processes||Information available upon request|
|Configuration and change management standard||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Configuration and change management approach||Information available upon request|
|Vulnerability management type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Vulnerability management approach||Information available upon request|
|Protective monitoring type||Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402|
|Protective monitoring approach||Information available upon request|
|Incident management type||Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402|
|Incident management approach||Information available upon request|
|Approach to secure software development best practice||Independent review of processes (for example CESG CPA Build Standard, ISO/IEC 27034, ISO/IEC 27001 or CSA CCM v3.0)|
Public sector networks
|Connection to public sector networks||No|
|Price||£1.89 per licence|
|Discount for educational organisations||Yes|
|Free trial available||No|