GOSS Interactive Ltd
GOSS Professional Services
GOSS Professional Services support your cloud projects for websites, intranets and citizen/customer self and assisted-service transactional portals. Services include training, project management, digital transformation, creative design, cloud configuration, consultancy and integration services. Customers of GOSS Cloud Support Services include Local Authorities/Councils, Housing, Police, NHS and Central Government Agencies.
- Project Management: supports project delivery to time and budget.
- Creative/design consultancy: tailor services to meet user/citizen needs.
- Mobile responsive website/portal/intranet/my account design and configuration.
- Migration consultancy & configuration - Information Architecture analysis and design.
- Knowledge transfer: Digital Platform, self/assisted-service/forms/CMS, technical-developer.
- Training: GOSS Software Services, configuration, transactional workflow design, integrations.
- Integration Configuration: securely connect citizen portals to back office data/systems.
- Digital transformation consultancy: business analysis, process mapping (BPM), service-design.
- Web site & portal on-boarding and off-boarding services.
- Configure cloud AI/chat bot technologies on your websites/portals.
- Cloud delivery: move your services online with agile CRM-lite/CRM-light
- Deliver improved and efficient services to your public customers.
- Maximise use of GOSS low-code/no-code cloud software services.
- Get up and running quickly, creating content, forms, processes.
- Improve customer service satisfaction levels for your website.
- Provide efficient digital services via powerful transactional forms and workflow.
- Reduce your ongoing service delivery costs with digital transformation.
- Transform and streamline online transactional services with customer self-service.
- Offer customers 24/7 self-service capability via your website.
- Knowledge Transfer: empower internal teams for devolved content creation.
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