iOS and Android Cybercrime Protection
The great majority of victims of phishing fall for the attacks while using devices such as phones and tablets. Netcraft's mobile apps for iOS and Android protect your employees against phishing and web based malware when they are using mobile devices.
Features
- Applications for iOS and Android
- Blocking of phishing using Netcraft's phishing feed
- Blocking of shopping site skimmers
- Blocking of web-Inject malware
- Blocklists can be customised according to your needs.
Benefits
- Protect employees using mobile devices
Pricing
£60,000 to £120,000 a unit a year
- Free trial available
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at asi@netcraft.com.
Tell them what format you need. It will help if you say what assistive technology you use.
Framework
G-Cloud 11
Service ID
8 2 7 7 4 7 2 6 5 9 8 6 9 9 9
Contact
Netcraft
Andy Ide
Telephone: 01225 447500
Email: asi@netcraft.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- All modern web browsers supported.
- System requirements
- Web Browser
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- We have 24/7 support
- User can manage status and priority of support tickets
- No
- Phone support
- Yes
- Phone support availability
- 24 hours, 7 days a week
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Support is provided by electronic mail and telephone.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- We provided online documentation, and also can provide a Webex (or similar) demonstration of the app and installation options.
- Service documentation
- Yes
- Documentation formats
- End-of-contract data extraction
- N/A
- End-of-contract process
- N/A
Using the service
- Web browser interface
- No
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- N/A
- Service interface
- No
- API
- No
- Customisation available
- Yes
- Description of customisation
- Buyers can decide what threat types they would like included in their feed.
Scaling
- Independence of resources
- We scale our applications to account for load placed by all customers.
Analytics
- Service usage metrics
- No
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Other security clearance
- Government security clearance
- None
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Supplier-defined controls
- Penetration testing frequency
- Less than once a year
- Penetration testing approach
- In-house
- Protecting data at rest
- Other
- Other data at rest protection approach
- We physically secure access to our data centre and backup media.
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- In-house destruction process
Data importing and exporting
- Data export approach
- N/A
- Data export formats
- Other
- Other data export formats
- N/A
- Data import formats
- Other
- Other data import formats
- Not Applicable
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
-
- TLS (version 1.2 or above)
- IPsec or TLS VPN gateway
Availability and resilience
- Guaranteed availability
- If the Service is unavailable continuously for 3 (three) days or unavailable for an aggregate of 120 (one hundred and twenty) hours within the Subscription Period the customer may terminate the Service and receive a pro-rata refund for the unused period.
- Approach to resilience
- Available on request
- Outage reporting
- Email alerts
Identity and authentication
- User authentication needed
- Yes
- User authentication
- Username or password
- Access restrictions in management interfaces and support channels
- User Account Authentication, Multi Factor Authentication, IP ACLs
- Access restriction testing frequency
- At least once a year
- Management access authentication
- Username or password
Audit information for users
- Access to user activity audit information
- You control when users can access audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- You control when users can access audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- No
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- No
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- Risk based approach.
- Information security policies and processes
- Defined in our internal Policies and Procedures document
Operational security
- Configuration and change management standard
- Supplier-defined controls
- Configuration and change management approach
- We have an internal change management process
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Netcraft is a PCI approved scanning provider, and tests its own infrastructure. Patches are applied as appropriate.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Netcraft has a Security Incident Detection and Remediation programme.
- Incident management type
- Supplier-defined controls
- Incident management approach
- We have an internal policy for handing incidents.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £60,000 to £120,000 a unit a year
- Discount for educational organisations
- No
- Free trial available
- Yes
- Description of free trial
- We can offer a 14 day trial of the service.
Service documents
Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format,
email the supplier at asi@netcraft.com.
Tell them what format you need. It will help if you say what assistive technology you use.