Nexor Limited

Nexor Data Diode - Flow Control

Nexor Data Diode performs the Flow Control element of our Secure Information eXchange Architecture (SIXA®). Due to its physical design, it can only allow data transfer in one direction unlike technologies such as firewalls. This gives a 100% guarantee that no data can ever leak back to the untrusted network.

Features

  • Fast and secure data transfer
  • Hardware-based, 100% guaranteed one way communication at the physical layer
  • Error detection/coorection to ensure data integrity
  • EAL7+ evaluated version available
  • Multiple data and application protocols supported

Benefits

  • Secure data transfer to previously isolated networks
  • Prevents data leakage from secure networks
  • Prevents malicious attack of secure networks
  • Increased working efficiency
  • Real-time access to data
  • Easy accreditation

Pricing

£22500 to £40000 per unit

Service documents

G-Cloud 9

825288695150823

Nexor Limited

sales@nexor.com

0115 9520500

sales@nexor.com

Planning

Planning
Planning service Yes
How the planning service works Nexor's Solution Architects engage with potential buyers to design and architect the solution to ensure that it is fit for purpose and meets their requirements. Design and planning documentation can be provided in addition to the service if required.
Planning service works with specific services Yes
Hosting or software services the planning service works with Nexor Data Diode - flow control

Training

Training
Training service provided Yes
How the training service works Nexor provides an interactive training course that covers installation, maintenance and administration tasks. Up to 4 people can attend the course. Certificates are provided to successful attendees.
Training is tied to specific services No

Setup and migration

Setup and migration
Setup or migration service available No

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service No

Security testing

Security testing
Security testing service No

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by your organisation
How the support service works Maintenance & Support covers the logging, investigation and resolution of Errors during Working Hours (or Extended Working Hours, where so agreed on the Contract Order).

The Customer shall make an incident report by phone or email to the Nexor Customer Service Desk, quoting Customer identification details and supplying a completed Incident Report template giving details of the Customer’s system configuration and the circumstances under which the Error arose.

Nexor's Customer Service Desk will log the incident report and assign a unique reference number;

Nexor shall use all reasonable endeavours to rectify the Error in accordance with the response times set out in Nexor's Terms of Business.

For full details, refer to Nexor's Terms of Business.

Service scope

Service scope
Service constraints There are no service constraints.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Response within 4 hours.
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Support levels Nexor standard support is Monday to Friday, 09:00 to 17:00 excluding UK Bank Holidays.

24/7 extended support is available on request. Support will be undertaken by Nexor's Support Desk.

Full details can be found in Nexor's Terms of Business.

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold FOX IT

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Pricing

Pricing
Price £22500 to £40000 per unit
Discount for educational organisations No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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