Nexor Data Diode performs the Flow Control element of our Secure Information eXchange Architecture (SIXA®). Due to its physical design, it can only allow data transfer in one direction unlike technologies such as firewalls. This gives a 100% guarantee that no data can ever leak back to the untrusted network.
- Fast and secure data transfer
- Hardware-based, 100% guaranteed one way communication at the physical layer
- Error detection/coorection to ensure data integrity
- EAL7+ evaluated version available
- Multiple data and application protocols supported
- Secure data transfer to previously isolated networks
- Prevents data leakage from secure networks
- Prevents malicious attack of secure networks
- Increased working efficiency
- Real-time access to data
- Easy accreditation
£22500 to £40000 per unit
|How the planning service works||Nexor's Solution Architects engage with potential buyers to design and architect the solution to ensure that it is fit for purpose and meets their requirements. Design and planning documentation can be provided in addition to the service if required.|
|Planning service works with specific services||Yes|
|Hosting or software services the planning service works with||Nexor Data Diode - flow control|
|Training service provided||Yes|
|How the training service works||Nexor provides an interactive training course that covers installation, maintenance and administration tasks. Up to 4 people can attend the course. Certificates are provided to successful attendees.|
|Training is tied to specific services||No|
Setup and migration
|Setup or migration service available||No|
Quality assurance and performance testing
|Quality assurance and performance testing service||No|
|Security testing service||No|
|Ongoing support service||Yes|
|Types of service supported||Hosting or software provided by your organisation|
|How the support service works||
Maintenance & Support covers the logging, investigation and resolution of Errors during Working Hours (or Extended Working Hours, where so agreed on the Contract Order).
The Customer shall make an incident report by phone or email to the Nexor Customer Service Desk, quoting Customer identification details and supplying a completed Incident Report template giving details of the Customer’s system configuration and the circumstances under which the Error arose.
Nexor's Customer Service Desk will log the incident report and assign a unique reference number;
Nexor shall use all reasonable endeavours to rectify the Error in accordance with the response times set out in Nexor's Terms of Business.
For full details, refer to Nexor's Terms of Business.
|Service constraints||There are no service constraints.|
|Email or online ticketing support||Email or online ticketing|
|Support response times||Response within 4 hours.|
|User can manage status and priority of support tickets||No|
|Phone support availability||9 to 5 (UK time), Monday to Friday|
|Web chat support||No|
Nexor standard support is Monday to Friday, 09:00 to 17:00 excluding UK Bank Holidays.
24/7 extended support is available on request. Support will be undertaken by Nexor's Support Desk.
Full details can be found in Nexor's Terms of Business.
|Supplier type||Reseller providing extra support|
|Organisation whose services are being resold||FOX IT|
|Staff security clearance||Other security clearance|
|Government security clearance||Up to Developed Vetting (DV)|
|Price||£22500 to £40000 per unit|
|Discount for educational organisations||No|
|Pricing document||View uploaded document|
|Skills Framework for the Information Age rate card||View uploaded document|
|Service definition document||View uploaded document|
|Terms and conditions document||View uploaded document|