Elcom Systems Ltd

EVOLVE eFunding

EVOLVE eFunding, advance invoice funding and supply chain finance. Suppliers funded on the basis of public sector purchase orders or invoice. Buyers approve purchase orders and invoices, for funding without risk in an automated process. We connect suppliers to finance from funders who accept risk at lower rates than normal.

Features

  • Low cost working capital for suppliers
  • Working capital provided at PO stage, not invoice, therefore earlier.
  • Purchase Order and Invoice finance.
  • Automated processing
  • Secure Connectivity
  • Open standard technology stack
  • Seamless interface to buyer ERP and other purchasing/finance systems

Benefits

  • Easy to set up
  • Improved cash flow for all suppliers
  • Management of liquidity in supply chain and security of supply
  • Local economic benefits from enhanced liquidity
  • Improved purchasing/AP processes
  • Potential to generate returns for buyers
  • Cost reduction throughout process
  • Supports SME cash flow and stability

Pricing

£0 to £0 a user

  • Free trial available

Service documents

Framework

G-Cloud 12

Service ID

8 2 3 6 4 7 4 7 3 2 2 0 8 5 1

Contact

Elcom Systems Ltd Steve Quinn
Telephone: 0151 482 9230
Email: steve.quinn@elcom.com

Service scope

Software add-on or extension
No
Cloud deployment model
Private cloud
Service constraints
No technical constraints, but supplier credit checks are required.
System requirements
Reasonably up to date Browser

User support

Email or online ticketing support
No
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Support is 09.00 to 17.00 UK working hours. This is standard with no additional cost in the normal case. Response is usually immediate but in any case within 1 working day.

Support is by:
• service desk
• email
• phone
• onsite

Professional Services are as per our rate card, but are not likely to be required with this service.

Further details in Service Definition Document
Support available to third parties
Yes

Onboarding and offboarding

Getting started
Getting started includes full implementation, including interfaces to finance and legacy systems if required; onsite and remote support 24/7 and onsite training for buyers and suppliers if required.
Service documentation
Yes
Documentation formats
PDF
End-of-contract data extraction
If requested, at close of contract, customers may advise the format in which they wish to receive their data and we will normally provide what we have as required, subject to agreement on data ownership between buyers and suppliers.
End-of-contract process
Subject to agreement between buyers and suppliers on data ownership, we will normally provide relevant data in standard format. Any requested transformation of the data may be a chargeable professional service.

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
No
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
Full functionality is available on tablets and through standard browsers on mobile phones.
Service interface
No
API
No
Customisation available
Yes
Description of customisation
Service can be branded by the buyer

Scaling

Independence of resources
Load is monitored and balanced at all times, with redundant server capacity available for peak demand. Server capacity as a whole is provided on the basis of regular reviews of load and trends in user activity.

Analytics

Service usage metrics
Yes
Metrics types
Multiple metrics including, for example,
-volume of transactions
-value of transactions
-transactions by type
-full audit trail of all activities
-service up time
All by user-defined period
Reporting types
  • Real-time dashboards
  • Regular reports
  • Reports on request

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Other security clearance
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
United Kingdom
User control over data storage and processing locations
No
Datacentre security standards
Managed by a third party
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
  • Physical access control, complying with another standard
  • Encryption of all physical media
  • Other
Other data at rest protection approach
Data at rest is encrypted on a SAN device in the data center
Data sanitisation process
Yes
Data sanitisation type
  • Explicit overwriting of storage before reallocation
  • Deleted data can’t be directly accessed
Equipment disposal approach
A third-party destruction service

Data importing and exporting

Data export approach
Elcom exports data to users in a specified format, for example into a data warehouse, or through flat file transfer, including SFTP transfer.
Data export formats
CSV
Data import formats
  • CSV
  • Other
Other data import formats
Direct entry on screen

Data-in-transit protection

Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • IPsec or TLS VPN gateway
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Guaranteed availability
Please see Service Definition Document for full details of SLAs
Approach to resilience
Backup, disaster recovery and resilience plans and measures are in place. Details are available on request.
Outage reporting
Email alerts and/or telephone calls to impacted customers

Further details in Service Definition Document

Identity and authentication

User authentication needed
Yes
User authentication
2-factor authentication
Access restrictions in management interfaces and support channels
No one, including Elcom staff, has access to any part of the system without 2-factor authentication. All access is logged and a full audit trail is kept..
Access restriction testing frequency
At least once a year
Management access authentication
Username or password

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
SAS 70 Level II (Data Centre)

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
Our security governance aims for compliance with iso27001:2013
Information security policies and processes
Elcom has a written security policy.

Security roles are defined and allocated to specific individuals. Responsibilities include firewalls and access security as well as the network.

A security incident is 'any breach of security on the Elcom infrastructure which may potentially lead to the disclosure of client data'. Logs are monitored and reviewed and incidents, or potential incidents, are reported and investigated immediately. The team works directly to the VP of IT who is a member of the management team reporting directly to the Chairman and CEO.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
All elements of the service are routinely monitored against emergent security threats and vulnerabilities. This includes potential future releases and features being brought into point releases.

Assessment is by internal review and third-party external quality control testing before changed or new elements are handed over to customers to complete there own testing.

Post go-live, annual penetration tests reconfirm security.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Monitoring and assessment is continuous. Our aim is to deploy patches or counter-measures before potential threats become real.

We work closely with datacentre providers, network managers and industry partners who advise of potential threats as they are identified.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Monitoring and assessment is continuous. Our aim is to mitigate potential compromises before they become real. This includes working with local auditors if requested. We work closely with datacentre providers, network managers and industry partners who advise of potential threats as they are identified.

All potential compromises are dealt with as a matter of urgency, requiring immediate assessment then mitigation as appropriate.
Incident management type
Supplier-defined controls
Incident management approach
Incident management is agreed with customers at set up. In the normal case, incidents are reported via a named person in the customer organisation to the Elcom service help desk. Usually reports are by email or phone call and logged immediately on the help desk system.

Customers can have access to the system to validate the incident is properly recorded and track progress to resolution.

Reporting is either through the help desk system or, if the customer wishes, separate incident reports for each incident.

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Public sector networks

Connection to public sector networks
No

Pricing

Price
£0 to £0 a user
Discount for educational organisations
No
Free trial available
Yes
Description of free trial
The full service is free to public sector bodies.

Please see Service Definition Document for full details, including potential rebates for buyers

Service documents