Burendo

Cloud Programme / Project Health Check Service

The burendo Cloud Project / Programme Health Check Service aims to rapidly provide clarity and a clear understanding of how to transform the delivery into a successful outcome.

Features

  • Detailed analysis of your Cloud delivery capability
  • Identification of key risks and issues along with mitigations
  • Identify any gaps in capabilities and skills
  • Recommended revised delivery plan and approach
  • Recommended delivery phases, milestones and outcomes

Benefits

  • Clear understanding of delivery capabilities and process challenges
  • Clear understanding of current challenges and future risks
  • Identification of weak or missing capabilities
  • A clear mitigation approach
  • A clear approach to recover delivery
  • An executable plan to recover
  • A library of proven Open Source tools provided free
  • Cloud provider agnostic; AWS, Google, Azure, etc

Pricing

£400 to £1,100 a person a day

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercialbids@burendo.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 2 3 4 7 5 8 5 8 1 8 2 1 7 0

Contact

Burendo Georgia Hanson
Telephone: 0113 887 4204
Email: commercialbids@burendo.com

Planning

Planning service
Yes
How the planning service works
At burendo we work with customers to select the most suitable Cloud technologies to adopt. We help plan the path to live strategy and continuous delivery framework. We help plan the migration of services to the Cloud and where a hybrid multi-vendor or mix cloud and on-premise solution might be more applicable. We help identify risks and issues as well as mitigation strategies. We review skills and staffing requirements to allow safe adoption of Cloud technologies. We work with the customer to build robust security and testing capabilities covering both functional and non-functional testing.
Planning service works with specific services
No

Training

Training service provided
No

Setup and migration

Setup or migration service available
Yes
How the setup or migration service works
We have executed many initiatives to implement or migrate to / from different Cloud providers. This includes the adopting new technologies and services to provide end-to-end solutions. Often this involves adoption of differing Cloud native tools and technologies to gain best benefit. We identify gaps and risks / issues where Cloud service offerings differ. We assist clients to plan migration.
Setup or migration service is for specific cloud services
No

Quality assurance and performance testing

Quality assurance and performance testing service
Yes
How the quality assurance and performance testing works
We provide both functional and non-functional testing and assurance. Test automation is vital to operate in a DevOps model. We use automated testing to minimise risk and time to release whilst maximising quality and re-use.

Security testing

Security services
Yes
Security services type
  • Security strategy
  • Security risk management
  • Security design
  • Cyber security consultancy
  • Security testing
  • Security incident management
  • Security audit services
Certified security testers
No

Ongoing support

Ongoing support service
No

Service scope

Service constraints
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Response times are specific to Service Level Agreements.
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
None or don’t know
Phone support
Yes
Phone support availability
9 to 5 (UK time), Monday to Friday
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
None or don’t know
How the web chat support is accessible
We utilise tools such as Slack or Microsoft Teams for web chat and conferencing.
Web chat accessibility testing
None
Support levels
Our support services are dependant on the Service Level Agreement (SLA) and relate to precious metals:

Platinum: 24/7, 99.9% availability
Gold: 24/7, 99% availability
Silver: Monday to Friday 8am - 6pm, plus out of hours on call, 95% availability
Bronze: Monday to Friday 8am to 6pm, 95% availability

Costs are subject to Service Level and Service complexity.

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Pricing

Price
£400 to £1,100 a person a day
Discount for educational organisations
No

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at commercialbids@burendo.com. Tell them what format you need. It will help if you say what assistive technology you use.