APPTechnology

Migration of Legacy Applications to the cloud for provision to any device

The migration of legacy applications that do not function on Windows 10, or have unsecure Operating System requirements to a secure cloud hosted solution. Allows business critical legacy applications to be safely used without redevelopment costs or carrying a security profile risk.

Features

  • Any application from any platform to any device
  • includes 16 Bit and 32 Bit applications
  • Desktop OS, server OS or mainframe applications supported
  • Allows managed interaction between legacy application and modern desktop
  • Windows , MacOS or Andriod clients, or HTML5 configurations
  • Virtual Appliance based solution, Azure or VDI options
  • Cloud Scalable, with Private or Public options.
  • Cloud, Physical or Hybrid approach
  • Secure sites solution, plus ability to interact with Legacy Hardware
  • Fix once, irrespective of user operating system

Benefits

  • Removes the cost of featureless compatibility redevelopment
  • Allows any application to be securely provisioned to your users
  • Scalable on dynamic demand
  • Full Disater Recovery resilience
  • Can be hosted across multiple DC's and Azure
  • Users can use any device to access your legacy applications
  • Legacy Solution can host multiple applications
  • Applications can be retired or replaced as required

Pricing

£15 to £150 per licence

Service documents

G-Cloud 10

823292138304040

APPTechnology

Martin Sweeney

0207 469 4053

martin.sweeney@apptechnology.co.uk

Planning

Planning
Planning service Yes
How the planning service works Discovery will be undertaken on your legacy application. A Proof of Concept demonstration will be provided showing your application working on your target platform. APPtechnology Professional Services will design implement your solution, including project governance as appropriate.
Planning service works with specific services Yes
Hosting or software services the planning service works with
  • Azure
  • VDI

Training

Training
Training service provided Yes
How the training service works We provide Administrator training for your internal staff to operate the Legacy Solution. Training is also provided on application packaging and on boarding, enabling your administrators to add additional applications to the Solution post implementation.
Training is tied to specific services Yes
Services the training service works with
  • Azure
  • VDI

Setup and migration

Setup and migration
Setup or migration service available Yes
How the setup or migration service works Discovery will be undertaken on your legacy application. A Proof of Concept demonstration will be provided showing your application working on your target platform. APPtechnology Professional Services will design implement your solution, including project governance as appropriate.
Setup or migration service is for specific cloud services Yes
List of supported services
  • Azure
  • VDI

Quality assurance and performance testing

Quality assurance and performance testing
Quality assurance and performance testing service Yes
How the quality assurance and performance testing works The APPtechnology Solution typically improves your legacy application's performance. Your existing application's baseline for start up, response and load performance will be recorded. Once implemented the Legacy Solution will be performance tested under load simulation, and start up and response times analysed.

Security testing

Security testing
Security services Yes
Security services type Security design

Ongoing support

Ongoing support
Ongoing support service Yes
Types of service supported Hosting or software provided by a third-party organisation
How the support service works APPtechnology provide first line support fro any support issue, Sphere3D will provide second and third line technical support, as well as maintenance functions where appropriate.
Toll free Phone and email support is provided with the following Software support response times, subject to manned service desk hours (vary based on Silver or Gold Support levels) . Critical - 1st call response within one hour, follow up every day, 3 business days for root rectification. Serious - 1st Call response within 3 hours, follow up calls every other business day, 7 business days for root rectification. Moderate - 1st call response within 48 hours, follow up calls on a weekly basis.

Service scope

Service scope
Service constraints This Legacy Solution is designed to support complex business critical applications with fully integrated live data requirements, legacy plugins and legacy hardware integration needs. We have not seen a single Legacy application that we cannot securely and cost effectively provision.

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Critical - response within one hour. Serious - response within 3 hours. Moderate - response within 48 hours.
Support service hours are available 24x7 Monday to Friday, excluding public holidays. Calls made outside of service hours will be re-directed to our out of hours call answering service where you will be able to log an incident. A Support Engineer will then contact you back either via phone or email during service hours. If you are on our support service and you have a critical issue, a Support engineer will contact you back within 1 hour of logging an incident
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 24 hours, 7 days a week
Web chat support No
Support levels P1 Critical - Submit via Phone. 1st call response: Within 1 hour, during manned service desk hours.

P2 Serious - Submit via Phone. 1st call response: Within 3 hours, during manned service desk hours.

P3 Moderate - Submit via Phone or Email. 1st call response: Within 48 hours, during service hours

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Sphere3D

Staff security

Staff security
Staff security clearance Conforms to BS7858:2012
Government security clearance Up to Security Clearance (SC)

Pricing

Pricing
Price £15 to £150 per licence
Discount for educational organisations No

Service documents

pdf document: Pricing document pdf document: Skills Framework for the Information Age rate card pdf document: Service definition document pdf document: Terms and conditions
Service documents
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