Integrella Ltd

Agile Integration

Integrella Digital Integration will deliver hybrid integration platforms and support projects with high quality integration products - APIs, services, messaging, orchestration.

Features

• Hybrid integration platform architecture definition and design
• Systems integration and API strategy development
• Systems integration capability operating model and design
• Systems integration platform (middleware) selection
• Digital platform delivery
• Systems integration architecture and design assurance
• Systems integration business case development

Benefits

• Reduces cost of systems integration projects
• Increases the speed of integration delivery
• Improves the agility and flexibility of IT solutions
• Reduces the risk associated with integration technology purchase decisions
• Drives best-practice into integration teams
• Enables rapid deployment of enterprise integration capability

£180.00 to £1,100.00 a person a day

Service documents

• Pricing document (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)
• Modern Slavery statement (pdf)

Framework

G-Cloud 12

Service ID

822854265379177

Contact

Neal Assing
02070430920
sales@integrella.com

Planning

• Planning service: Yes
• How the planning service works: We use an Agile methodology starting with a Discovery phase followed by an Implementation phase encompassing a number of sprints. The purpose of a Discovery phase is to surface as many unknowns as possible in a short space of time, allowing us to bring down the risk of what comes next. As such it requires significant time from client resources across operational support, user groups, technical and architectural, security and finance. The resources are also across multiple levels of seniority within the business up to and including C-level. We typically agree with the sponsor which resources from the client are required and ensure that those individuals have time reserved in their diaries to engage with the Integrella team. We agree this prior to the Integrella team landing on site. In addition, we define a week by week plan of information gathering activities, with regular formal and informal playback of key findings, conclusions and direction of travel. Lastly the planning element formalises the deliverables that will form the output.
• Planning service works with specific services: Yes
• Hosting or software services the planning service works with:
  • AWS
  • Azure
  • GCP
  • Open Shift

Training

• Training service provided: Yes
• How the training service works: We will assist with developing your in-house skills, team structure, hiring resources, training, mentoring, target operating model and bedding in.
• Training is tied to specific services: No

Setup and migration

• Setup or migration service available: Yes
• How the setup or migration service works: If the client is investigating whether to move a service or services to the cloud or to migrate from one cloud provider to another, there is often a significant amount of due diligence required against the as-is and to-be vision that is core to the process. Our service will carry out the due diligence required and document it.
• Setup or migration service is for specific cloud services: No

Quality assurance and performance testing

• Quality assurance and performance testing service: Yes
• How the quality assurance and performance testing works: We are able to provide 1. Development or Unit Testing / 2. Transition Testing / 3. Framework Testing / 4. Performance Testing / 5. System Integration Testing / We have a number of automated testing frameworks that we use across each of these areas.

Security testing

• Security services: Yes
• Security services type:
  • Security strategy
  • Security risk management
  • Security design

Ongoing support

• Ongoing support service: Yes
• Types of service supported: Hosting or software provided by your organisation
• How the support service works: We have been providing 24x7x365 support and managed services for over 10 years and have supported 80 organisations from global corporates to local councils and health care organisations. We support the applications, integrations and microservices that we produce so that you are not left on your own. We offer a break-fix service with strict SLA agreement where we will securely VPN into your environment identify and resolve production critical issues. We have an extremely powerful pro-active monitoring solution which will automatically detect issues and call out the relevant engineer overnight meaning we can often identify and fix issues before you detect a problem.

Service scope

• Service constraints: No constraints

User support

• Email or online ticketing support: Email or online ticketing
• Support response times: Depends on the agreed SLAs. Typically between 15 minutes and 1 day depending on the nature and urgency of the question.
• User can manage status and priority of support tickets: Yes
• Online ticketing support accessibility: WCAG 2.1 A
• Phone support: Yes
• Phone support availability: 24 hours, 7 days a week
• Web chat support: No
• Support levels: See support section

Resellers

• Supplier type: Not a reseller

Staff security

• Staff security clearance: Staff screening not performed
• Government security clearance: None

Pricing

• Price: £180.00 to £1,100.00 a person a day
• Discount for educational organisations: No

Service documents

• Pricing document (pdf)
• Service definition document (pdf)
• Terms and conditions (pdf)
• Modern Slavery statement (pdf)