Visionist

PSN Gateway. Legacy Application Reachback, securely via the internet.

Reachback to legacy networks (PNN, PNC, HSCN, PSN) from the internet. Fully accredited & secure PSNGateway. Utilising application layer security, private-access tunnelling, single sign on and multi-factor authentication. Save on expensive PSN MPLS circuits or complex walled garden infrastructure. Aligned to NCSC best practices for Zero Trust Networking (ZTN)

Features

  • Secure connectivity to the PSN from the Internet
  • Fully Managed Service
  • Secure internet access to PSN hosted apps and sensitive data
  • Invisible on the Internet but Accessible via the Internet
  • Control end-to-end performance of public cloud-based applications
  • Predictable and Reliable Performance
  • Seamlessly, single log-on, access all PSN or Web-Hosted applications.
  • PSN Accredited Service

Benefits

  • Complete end-to-end secure managed solution set-up and in service quickly
  • Secure PSN Code of service/code of connection accredited gateway provider
  • Secure remote access to enable the remote worker connectivity
  • Improved User Experience
  • Provides a complete implementation package tailored to specific needs
  • Access data anytime, anywhere and on any device
  • PSN approved connectivity to PSN
  • Significantly reduce legacy PSN access expenses

Pricing

£1 a licence a month

  • Education pricing available
  • Free trial available

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@visionist.com. Tell them what format you need. It will help if you say what assistive technology you use.

Framework

G-Cloud 12

Service ID

8 1 7 6 8 0 5 0 0 7 9 5 6 1 9

Contact

Visionist David Miller
Telephone: +44 (0)20 3883 8201
Email: info@visionist.com

Service scope

Service constraints
None
System requirements
Internet Connectivity

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within an hour
User can manage status and priority of support tickets
Yes
Online ticketing support accessibility
WCAG 2.1 AAA
Phone support
Yes
Phone support availability
24 hours, 7 days a week
Web chat support
Web chat
Web chat support availability
24 hours, 7 days a week
Web chat support accessibility standard
WCAG 2.1 AAA
Web chat accessibility testing
Our chat software has been tested with various web browsers which support various assistive technologies, including Dragon and Jaws.
Onsite support
Yes, at extra cost
Support levels
Monday - Friday 0800-1800
Saturday - Sunday 1000-1600

Technical Account Manager is assigned to the client for initial on boarding and on a regular basis to ensure service satisfaction
Support available to third parties
Yes

Onboarding and offboarding

Getting started
User Documentation is freely available from the client portal.
Additional configuration and on boarding can be arranged according to our SFIA rate card.
Service documentation
Yes
Documentation formats
  • HTML
  • ODF
  • PDF
End-of-contract data extraction
Export of policy configuration and operational reports
End-of-contract process
At the end of the contract, the service will terminate. Customers will simply need to repoint their DNS services to an alternative service and remove the client application from the central software deployment tool.

Using the service

Web browser interface
Yes
Using the web interface
Client specific
Web interface accessibility standard
WCAG 2.1 AAA
Web interface accessibility testing
Testing completed with Jaws and Dragon
API
Yes
What users can and can't do using the API
Full secure open API access is available.
API automation tools
  • Ansible
  • Chef
  • OpenStack
  • SaltStack
  • Terraform
  • Puppet
API documentation
Yes
API documentation formats
  • Open API (also known as Swagger)
  • HTML
  • ODF
  • PDF
Command line interface
Yes
Command line interface compatibility
  • Linux or Unix
  • Windows
  • MacOS
Using the command line interface
Client specific

Scaling

Scaling available
Yes
Scaling type
Automatic
Independence of resources
Public hosted cloud service with 100% uptime over the last 5 years. Fully scalable to millions of users without any impact on service performance. Resilient routing.
Usage notifications
Yes
Usage reporting
Email

Analytics

Infrastructure or application metrics
Yes
Metrics types
Other
Other metrics
  • Full reporting engine on end user devices
  • By user, device, group, location
  • Full reports on security activity by threat, location, type.
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Developed Vetting (DV)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
  • EU-US Privacy Shield agreement locations
User control over data storage and processing locations
No
Datacentre security standards
Supplier-defined controls
Penetration testing frequency
At least every 6 months
Penetration testing approach
In-house
Protecting data at rest
Encryption of all physical media
Data sanitisation process
Yes
Data sanitisation type
Deleted data can’t be directly accessed
Equipment disposal approach
In-house destruction process

Backup and recovery

Backup and recovery
No

Data-in-transit protection

Data protection between buyer and supplier networks
IPsec or TLS VPN gateway
Data protection within supplier network
IPsec or TLS VPN gateway

Availability and resilience

Guaranteed availability
100% service avalibility
Approach to resilience
Resilient routing to resilient public cloud data centres
Outage reporting
Email alerts and a public dashboard

Identity and authentication

User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google apps)
  • Limited access network (for example PSN)
  • Other
Other user authentication
Pre-installed client application with one time machine certificate for service access
Access restrictions in management interfaces and support channels
Web based API controlled by username and password - to be granted to service and security managers only. Access within the portal can be restricted by individual or group of users.
Access restriction testing frequency
At least every 6 months
Management access authentication
Username or password
Devices users manage the service through
  • Dedicated device on a segregated network (providers own provision)
  • Dedicated device on a government network (for example PSN)

Audit information for users

Access to user activity audit information
Users have access to real-time audit information
How long user audit data is stored for
User-defined
Access to supplier activity audit information
Users have access to real-time audit information
How long supplier audit data is stored for
User-defined
How long system logs are stored for
User-defined

Standards and certifications

ISO/IEC 27001 certification
No
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
No
Other security certifications
Yes
Any other security certifications
  • Ex-CESG CLAS
  • IASME and Cyber Essentials Self Assessment

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
Yes
Security governance standards
ISO/IEC 27001
Information security policies and processes
Independently verified processes for security. ISO27001 for public hosted cloud service.

Operational security

Configuration and change management standard
Supplier-defined controls
Configuration and change management approach
Public hosted service with 100% uptime. Change management beyond our control.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Managed full end to end threat analysis with machine learning and artificial intelligence applications.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Managed end to end service for protective monitoring
Incident management type
Supplier-defined controls
Incident management approach
Managed end to end Incident Management approach

Secure development

Approach to secure software development best practice
Conforms to a recognised standard, but self-assessed

Separation between users

Virtualisation technology used to keep applications and users sharing the same infrastructure apart
No

Energy efficiency

Energy-efficient datacentres
No

Pricing

Price
£1 a licence a month
Discount for educational organisations
Yes
Free trial available
Yes
Description of free trial
30 day free trial. Help with end user device / AD integration and portal configuration available at our published SFIA rates.

Service documents

Request an accessible format
If you use assistive technology (such as a screen reader) and need versions of these documents in a more accessible format, email the supplier at info@visionist.com. Tell them what format you need. It will help if you say what assistive technology you use.