we are experience

Digital Content Services

Focus on developing digital online strategies through the creation of original and customized products and solutions. We want to empower our clients’ businesses by taking care of the complete life-cycle of a digital strategy, from development of user-friendly and appealing content management systems, to the complete go-to-market digital promotion.


  • Services around Content Management Systems
  • Digital Marketing strategy
  • Marketing Analytics & Intelligence
  • Search Engine Optimization
  • Email Marketing


  • Best digital experience
  • Reachable content
  • Relevant content
  • Interesting and engaging content
  • Original and customized online marketing solutions


£260 to £1160 per person per day

Service documents


G-Cloud 11

Service ID

8 1 6 5 5 2 1 5 2 1 8 1 7 1 7


we are experience

Tim Hurles

+44 (0) 7880 332133


Service scope

Service scope
Software add-on or extension No
Cloud deployment model Private cloud
Service constraints NA
System requirements NA

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Mon-Fri, 9am-5pm UK time - within 24 hours
User can manage status and priority of support tickets No
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels NA
Support available to third parties No

Onboarding and offboarding

Onboarding and offboarding
Getting started On-boarding programme, immersion sprint , weekly stand ups. We also provide onsite training
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction NA
End-of-contract process Summary of the agreed deliverables, written documentation as agreed, final reports, artefacts.

Using the service

Using the service
Web browser interface No
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Depends on clients requirements
Service interface No
Customisation available Yes
Description of customisation We are flexible and customize the services based on client's requirements


Independence of resources NA


Service usage metrics No


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Developed Vetting (DV)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Managed by a third party
Penetration testing frequency Never
Protecting data at rest Other
Other data at rest protection approach NA
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach NA
Data export formats Other
Other data export formats NA
Data import formats Other
Other data import formats NA

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks Other
Other protection between networks NA
Data protection within supplier network Other
Other protection within supplier network NA

Availability and resilience

Availability and resilience
Guaranteed availability NA
Approach to resilience NA
Outage reporting NA

Identity and authentication

Identity and authentication
User authentication needed No
Access restrictions in management interfaces and support channels NA
Access restriction testing frequency Never
Management access authentication Identity federation with existing provider (for example Google Apps)

Audit information for users

Audit information for users
Access to user activity audit information No audit information available
Access to supplier activity audit information No audit information available
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification Yes
Who accredited the ISO/IEC 27001 Bureau Veritas Certification Holding SAS - UK Branch
ISO/IEC 27001 accreditation date 10/07/2013
What the ISO/IEC 27001 doesn’t cover NA
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes ISO 9001 is an international standard of quality management, applicable to any organization in any sector or activity.

ISO 9001:2015 sets out the criteria for a quality management system and is the only standard in the family that can be certified to. It can be used by any organization, large or small, regardless of its field of activity.

This standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

Using ISO 9001:2015 helps ensure that customers get consistent, good quality products and services, which in turn brings many business benefits

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach NA
Vulnerability management type Undisclosed
Vulnerability management approach NA
Protective monitoring type Undisclosed
Protective monitoring approach NA
Incident management type Supplier-defined controls
Incident management approach NA

Secure development

Secure development
Approach to secure software development best practice Supplier-defined process

Public sector networks

Public sector networks
Connection to public sector networks No


Price £260 to £1160 per person per day
Discount for educational organisations No
Free trial available No

Service documents

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