Sounds Like IBS
SoundsLikeIBS is a patent pending solution for Irritable Bowel Syndrome with hundreds of thousands of worldwide users and a 90% success rate. 10% of the world’s population are sufferers of IBS and there is no known cure, only expensive ineffective repeat medication costing healthcare providers billions per year.
Features
- No waiting list, care available immediately, massively cost effective
- Can be used in conjunction with current treatment plan
- No side effects, easy to administer
- Use in the comfort of your own home.
- Available to all sufferers regardless of where they are
- No travelling needed, no loss of work or school time
- Monitor patient’s progress and condition outcome
- Monitor against the IBS Index
- Group reports available at all levels
- Clinical Hypnotherapist in a mobile device app and SaaS
Benefits
- Convenient to use on your mobile device, anywhere, anytime
- Complimentary and beneficial to existing condition
- Reduces pain, cramping, worry and anxiety immediately
- No travel worries or toilet anxiety
- Convenient to use on your mobile device, anywhere, anytime
- No waiting room delays or car parking expense
- Professionals can securely login and view statistical analysis
- Improvement is measurable
- Every level of reporting interrogation is catered for
- Professional, affordable and accessible at every level
Pricing
£2.50 to £2.50 a user
Service documents
Request an accessible format
Framework
G-Cloud 11
Service ID
8 1 3 6 9 3 6 9 5 6 0 3 8 7 2
Contact
RainyDay Projects Ltd
Tony Ferrier, Public Sector
Telephone: 07876215707
Email: anthonygferrier@gmail.com
Service scope
- Software add-on or extension
- No
- Cloud deployment model
- Public cloud
- Service constraints
- No
- System requirements
- None
User support
- Email or online ticketing support
- Email or online ticketing
- Support response times
- Within 24 hrs
- User can manage status and priority of support tickets
- No
- Phone support
- No
- Web chat support
- No
- Onsite support
- Yes, at extra cost
- Support levels
- Our basic support for individual users is email support and we will get back to the user within one working day. We offer a dedicated telephone / email support contact to our organisational users and will respond within 4 hours.
- Support available to third parties
- No
Onboarding and offboarding
- Getting started
- Users who are using the SLIBS program do this via an app which is easy to use and fully documented with FAQs and has a support section where users can feedback and ask any questions they like and get a prompt email response - within 1 working day but usually much quicker. Organisational users have a similar level of online documentation and a simple to use user interface and email support and depending on the size of the organisation may have a dedicated contact to provide telephone and email support.
- Service documentation
- No
- End-of-contract data extraction
- We can provide the user data upon request.
- End-of-contract process
- Any user logons would be disabled. All user data is retained
Using the service
- Web browser interface
- Yes
- Supported browsers
-
- Internet Explorer 7
- Internet Explorer 8
- Internet Explorer 9
- Internet Explorer 10
- Internet Explorer 11
- Microsoft Edge
- Firefox
- Chrome
- Safari 9+
- Opera
- Application to install
- Yes
- Compatible operating systems
-
- Android
- IOS
- MacOS
- Windows
- Windows Phone
- Designed for use on mobile devices
- Yes
- Differences between the mobile and desktop service
- The service has been designed with a responsive layout so certain elements such as the menu bar may be presented differently but there is no difference in functionality between mobile and desktop delivery.
- Service interface
- Yes
- Description of service interface
- Needs answer
- Accessibility standards
- WCAG 2.1 A
- Accessibility testing
- Needs answer
- API
- No
- Customisation available
- No
Scaling
- Independence of resources
- The system is engineered in such a way a to be flexible enough to handle spikes and increased in demand
Analytics
- Service usage metrics
- Yes
- Metrics types
- Organisational users have access to real-time usage and performance data relating to their patient's progress through the SLIBS program
- Reporting types
- Real-time dashboards
Resellers
- Supplier type
- Not a reseller
Staff security
- Staff security clearance
- Conforms to BS7858:2012
- Government security clearance
- Up to Security Clearance (SC)
Asset protection
- Knowledge of data storage and processing locations
- Yes
- Data storage and processing locations
-
- United Kingdom
- European Economic Area (EEA)
- User control over data storage and processing locations
- No
- Datacentre security standards
- Complies with a recognised standard (for example CSA CCM version 3.0)
- Penetration testing frequency
- At least once a year
- Penetration testing approach
- Another external penetration testing organisation
- Protecting data at rest
- Physical access control, complying with SSAE-16 / ISAE 3402
- Data sanitisation process
- Yes
- Data sanitisation type
- Explicit overwriting of storage before reallocation
- Equipment disposal approach
- Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001
Data importing and exporting
- Data export approach
- Users can make a request and we will export their data for them
- Data export formats
- CSV
- Data import formats
- CSV
Data-in-transit protection
- Data protection between buyer and supplier networks
- TLS (version 1.2 or above)
- Data protection within supplier network
- TLS (version 1.2 or above)
Availability and resilience
- Guaranteed availability
- 99.99%, assured by Service provider assertion
- Approach to resilience
- The system is deployed as a VMware High Availability cluster
- Outage reporting
- The system is constantly polled via a third party monitoring system which reports via SMS and email to designated staff as to any outages.
Identity and authentication
- User authentication needed
- Yes
- User authentication
-
- 2-factor authentication
- Username or password
- Access restrictions in management interfaces and support channels
- There is an Admin Area where users profiles can be managed and access restricted. Authentication details are given out on a very limited basis. Connection is via VPN on a dedicated IP
- Access restriction testing frequency
- At least every 6 months
- Management access authentication
-
- 2-factor authentication
- Dedicated link (for example VPN)
- Username or password
Audit information for users
- Access to user activity audit information
- Users contact the support team to get audit information
- How long user audit data is stored for
- At least 12 months
- Access to supplier activity audit information
- Users contact the support team to get audit information
- How long supplier audit data is stored for
- At least 12 months
- How long system logs are stored for
- At least 12 months
Standards and certifications
- ISO/IEC 27001 certification
- Yes
- Who accredited the ISO/IEC 27001
- BSI
- ISO/IEC 27001 accreditation date
- 21/10/2009
- What the ISO/IEC 27001 doesn’t cover
- SaaS environment hosted by Rackspace
- ISO 28000:2007 certification
- No
- CSA STAR certification
- No
- PCI certification
- Yes
- Who accredited the PCI DSS certification
- Self Certified (SAQ-A)
- PCI DSS accreditation date
- 01/03/2017
- What the PCI DSS doesn’t cover
- All online Credit Card payments are handled by PayPal.
- Other security certifications
- No
Security governance
- Named board-level person responsible for service security
- Yes
- Security governance certified
- No
- Security governance approach
- The ITIL Information Security Management processes are followed.
- Information security policies and processes
- The ITIL Information Security Management processes are followed.
Operational security
- Configuration and change management standard
- Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
- Configuration and change management approach
- All Configuration Management and Change Management processes follow the ITIL methodology. All potential changes are assessed at a code level for vulnerabilities and all processes are fully documented therefore allowing us to track the life cycle of each aspect of the system.
- Vulnerability management type
- Supplier-defined controls
- Vulnerability management approach
- Our cloud provider is responsible for monitoring infrastructure level vulnerabilities. When any vulnerabilities are found / published relating to any software in use then best endeavors are employed to apply any patches necessary a quickly as possible. We subscribe to all communications and security bulletins relating to all the software we employ to deliver the service.
- Protective monitoring type
- Supplier-defined controls
- Protective monitoring approach
- Firewall logs and OS level Security Alerts are regularly checked as well as web server logs to check for any abnormal activity. When any potential compromises are found then we respond as quickly as possible to deal with the situation.
- Incident management type
- Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
- Incident management approach
- We utilize the ITIL Incident Management Process. Users can report incident via email or the feedback section in the App. We communicate directly with the reporter of the incident throughout the life of the incident and if deemed necessary communicate details with the user community through the FAQ section of the App.
Secure development
- Approach to secure software development best practice
- Supplier-defined process
Public sector networks
- Connection to public sector networks
- No
Pricing
- Price
- £2.50 to £2.50 a user
- Discount for educational organisations
- No
- Free trial available
- No