RainyDay Projects Ltd

Sounds Like IBS

SoundsLikeIBS is a patent pending solution for Irritable Bowel Syndrome with hundreds of thousands of worldwide users and a 90% success rate. 10% of the world’s population are sufferers of IBS and there is no known cure, only expensive ineffective repeat medication costing healthcare providers billions per year.

Features

  • No waiting list, care available immediately, massively cost effective
  • Can be used in conjunction with current treatment plan
  • No side effects, easy to administer
  • Use in the comfort of your own home.
  • Available to all sufferers regardless of where they are
  • No travelling needed, no loss of work or school time
  • Monitor patient’s progress and condition outcome
  • Monitor against the IBS Index
  • Group reports available at all levels
  • Clinical Hypnotherapist in a mobile device app and SaaS

Benefits

  • Convenient to use on your mobile device, anywhere, anytime
  • Complimentary and beneficial to existing condition
  • Reduces pain, cramping, worry and anxiety immediately
  • No travel worries or toilet anxiety
  • Convenient to use on your mobile device, anywhere, anytime
  • No waiting room delays or car parking expense
  • Professionals can securely login and view statistical analysis
  • Improvement is measurable
  • Every level of reporting interrogation is catered for
  • Professional, affordable and accessible at every level

Pricing

£2.50 to £2.50 per user

Service documents

Framework

G-Cloud 11

Service ID

8 1 3 6 9 3 6 9 5 6 0 3 8 7 2

Contact

RainyDay Projects Ltd

Tony Ferrier, Public Sector

07876215707

anthonygferrier@gmail.com

Service scope

Software add-on or extension
No
Cloud deployment model
Public cloud
Service constraints
No
System requirements
None

User support

Email or online ticketing support
Email or online ticketing
Support response times
Within 24 hrs
User can manage status and priority of support tickets
No
Phone support
No
Web chat support
No
Onsite support
Yes, at extra cost
Support levels
Our basic support for individual users is email support and we will get back to the user within one working day. We offer a dedicated telephone / email support contact to our organisational users and will respond within 4 hours.
Support available to third parties
No

Onboarding and offboarding

Getting started
Users who are using the SLIBS program do this via an app which is easy to use and fully documented with FAQs and has a support section where users can feedback and ask any questions they like and get a prompt email response - within 1 working day but usually much quicker. Organisational users have a similar level of online documentation and a simple to use user interface and email support and depending on the size of the organisation may have a dedicated contact to provide telephone and email support.
Service documentation
No
End-of-contract data extraction
We can provide the user data upon request.
End-of-contract process
Any user logons would be disabled. All user data is retained

Using the service

Web browser interface
Yes
Supported browsers
  • Internet Explorer 7
  • Internet Explorer 8
  • Internet Explorer 9
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install
Yes
Compatible operating systems
  • Android
  • IOS
  • MacOS
  • Windows
  • Windows Phone
Designed for use on mobile devices
Yes
Differences between the mobile and desktop service
The service has been designed with a responsive layout so certain elements such as the menu bar may be presented differently but there is no difference in functionality between mobile and desktop delivery.
Service interface
Yes
Description of service interface
Needs answer
Accessibility standards
WCAG 2.1 A
Accessibility testing
Needs answer
API
No
Customisation available
No

Scaling

Independence of resources
The system is engineered in such a way a to be flexible enough to handle spikes and increased in demand

Analytics

Service usage metrics
Yes
Metrics types
Organisational users have access to real-time usage and performance data relating to their patient's progress through the SLIBS program
Reporting types
Real-time dashboards

Resellers

Supplier type
Not a reseller

Staff security

Staff security clearance
Conforms to BS7858:2012
Government security clearance
Up to Security Clearance (SC)

Asset protection

Knowledge of data storage and processing locations
Yes
Data storage and processing locations
  • United Kingdom
  • European Economic Area (EEA)
User control over data storage and processing locations
No
Datacentre security standards
Complies with a recognised standard (for example CSA CCM version 3.0)
Penetration testing frequency
At least once a year
Penetration testing approach
Another external penetration testing organisation
Protecting data at rest
Physical access control, complying with SSAE-16 / ISAE 3402
Data sanitisation process
Yes
Data sanitisation type
Explicit overwriting of storage before reallocation
Equipment disposal approach
Complying with a recognised standard, for example CSA CCM v.30, CAS (Sanitisation) or ISO/IEC 27001

Data importing and exporting

Data export approach
Users can make a request and we will export their data for them
Data export formats
CSV
Data import formats
CSV

Data-in-transit protection

Data protection between buyer and supplier networks
TLS (version 1.2 or above)
Data protection within supplier network
TLS (version 1.2 or above)

Availability and resilience

Guaranteed availability
99.99%, assured by Service provider assertion
Approach to resilience
The system is deployed as a VMware High Availability cluster
Outage reporting
The system is constantly polled via a third party monitoring system which reports via SMS and email to designated staff as to any outages.

Identity and authentication

User authentication needed
Yes
User authentication
  • 2-factor authentication
  • Username or password
Access restrictions in management interfaces and support channels
There is an Admin Area where users profiles can be managed and access restricted. Authentication details are given out on a very limited basis. Connection is via VPN on a dedicated IP
Access restriction testing frequency
At least every 6 months
Management access authentication
  • 2-factor authentication
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Access to user activity audit information
Users contact the support team to get audit information
How long user audit data is stored for
At least 12 months
Access to supplier activity audit information
Users contact the support team to get audit information
How long supplier audit data is stored for
At least 12 months
How long system logs are stored for
At least 12 months

Standards and certifications

ISO/IEC 27001 certification
Yes
Who accredited the ISO/IEC 27001
BSI
ISO/IEC 27001 accreditation date
21/10/2009
What the ISO/IEC 27001 doesn’t cover
SaaS environment hosted by Rackspace
ISO 28000:2007 certification
No
CSA STAR certification
No
PCI certification
Yes
Who accredited the PCI DSS certification
Self Certified (SAQ-A)
PCI DSS accreditation date
01/03/2017
What the PCI DSS doesn’t cover
All online Credit Card payments are handled by PayPal.
Other security certifications
No

Security governance

Named board-level person responsible for service security
Yes
Security governance certified
No
Security governance approach
The ITIL Information Security Management processes are followed.
Information security policies and processes
The ITIL Information Security Management processes are followed.

Operational security

Configuration and change management standard
Conforms to a recognised standard, for example CSA CCM v3.0 or SSAE-16 / ISAE 3402
Configuration and change management approach
All Configuration Management and Change Management processes follow the ITIL methodology. All potential changes are assessed at a code level for vulnerabilities and all processes are fully documented therefore allowing us to track the life cycle of each aspect of the system.
Vulnerability management type
Supplier-defined controls
Vulnerability management approach
Our cloud provider is responsible for monitoring infrastructure level vulnerabilities. When any vulnerabilities are found / published relating to any software in use then best endeavors are employed to apply any patches necessary a quickly as possible. We subscribe to all communications and security bulletins relating to all the software we employ to deliver the service.
Protective monitoring type
Supplier-defined controls
Protective monitoring approach
Firewall logs and OS level Security Alerts are regularly checked as well as web server logs to check for any abnormal activity. When any potential compromises are found then we respond as quickly as possible to deal with the situation.
Incident management type
Conforms to a recognised standard, for example, CSA CCM v3.0 or ISO/IEC 27035:2011 or SSAE-16 / ISAE 3402
Incident management approach
We utilize the ITIL Incident Management Process. Users can report incident via email or the feedback section in the App. We communicate directly with the reporter of the incident throughout the life of the incident and if deemed necessary communicate details with the user community through the FAQ section of the App.

Secure development

Approach to secure software development best practice
Supplier-defined process

Public sector networks

Connection to public sector networks
No

Pricing

Price
£2.50 to £2.50 per user
Discount for educational organisations
No
Free trial available
No

Service documents

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