Datalytyx Ltd

DATALYTYX Cloudera Hadoop Platform

Cloudera a scalable platform to store and analyse all your data. It includes advanced system management and data management tools plus support and community advocacy from Hadoop developers and experts.

Features

  • The most popular open-source Hadoop-based platform
  • Enterprise Security - Perimeter security, authentication, granular authorization, encryption
  • Enterprise-grade Governance for data auditing, data lineage, data discovery
  • Open platform to connect with existing technology and skills

Benefits

  • One massively scalable platform to store any data
  • Integrated with your existing infrastructure and tools
  • Batch processing, interactive SQL, in-memory processing and advanced analytics
  • Robust security, governance, data protection, and management that enterprises require

Pricing

£31392 per instance

Service documents

G-Cloud 10

813483066757479

Datalytyx Ltd

Matt Schroeder

+44 (0)2036 379155

sales@datalytyx.com

Service scope

Service scope
Software add-on or extension No
Cloud deployment model Public cloud
Service constraints N/A
System requirements N/A

User support

User support
Email or online ticketing support Email or online ticketing
Support response times We aim to respond to all support tickets within 24 hours of receipt excluding weekends and public holidays unless otherwise specified.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility None or don’t know
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide a standard support level included in all of our engagements, with phone, email and web chat support from 0830-1800 Monday through Friday. Additional support is available at an extra cost which could include onsite support and after hours and weekend support.
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started A defined process exists whereby within 24 hours, an introduction email and license entitlement is provided to thenominated customer contact. A Proactive Customer Onboarding representative will set up a call within one week to arrange the details required to provide our support services.
Service documentation No
End-of-contract data extraction Via API
End-of-contract process To be agreed upon during contract negotiations.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10
  • Internet Explorer 11
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices No
Accessibility standards None or don’t know
Description of accessibility N/A
Accessibility testing None.
API Yes
What users can and can't do using the API Users can extract data and integrate monitoring tools.
API documentation Yes
API documentation formats
  • HTML
  • PDF
API sandbox or test environment Yes
Customisation available No

Scaling

Scaling
Independence of resources N/A

Analytics

Analytics
Service usage metrics No

Resellers

Resellers
Supplier type Reseller providing extra support
Organisation whose services are being resold Cloudera

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations Yes
Data storage and processing locations United Kingdom
User control over data storage and processing locations Yes
Datacentre security standards Supplier-defined controls
Penetration testing frequency At least every 6 months
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process Yes
Data sanitisation type Deleted data can’t be directly accessed
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach Via an API
Data export formats
  • CSV
  • Other
Other data export formats Any
Data import formats
  • CSV
  • Other
Other data import formats Any

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network
  • TLS (version 1.2 or above)
  • Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability SLAs to be defined and monitored at the start of the engagement.
Approach to resilience Available on request.
Outage reporting API, email alerts

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password
Access restrictions in management interfaces and support channels There are multiple options for configuring access in management interfaces that can be implemented at the beginning of an engagement.
Access restriction testing frequency At least every 6 months
Management access authentication
  • Public key authentication (including by TLS client certificate)
  • Identity federation with existing provider (for example Google Apps)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information You control when users can access audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information You control when users can access audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security certifications No

Security governance

Security governance
Named board-level person responsible for service security No
Security governance certified Yes
Security governance standards ISO/IEC 27001
Information security policies and processes Processes and practices are periodically audited by independent auditors, and all code check-ins go through rigorous code and security reviews. Strict change-management processes are adhered to. For example, all data in databases are encrypted, and the cloud environment is routinely scanned for vulnerabilities.

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Strict change-management processes are adhered to. For example, all data in databases are encrypted, and the cloud environment is routinely scanned for vulnerabilities.
Vulnerability management type Supplier-defined controls
Vulnerability management approach Processes and practices are periodically audited by independent auditors, and all code check-ins go through rigorous code and security reviews. Strict change-management processes are adhered to. For example, all data in databases are encrypted, and the cloud environment is routinely scanned for vulnerabilities.
Protective monitoring type Supplier-defined controls
Protective monitoring approach Processes and practices are periodically audited by independent auditors, and all code check-ins go through rigorous code and security reviews. Strict change-management processes are adhered to. For example, all data in databases are encrypted, and the cloud environment is routinely scanned for vulnerabilities.
Incident management type Supplier-defined controls
Incident management approach All known vulnerabilities are listed in the Cloudera Security Bulletin and in the release notes for the product and version where they are fixed. In addition, all Cloudera vulnerabilities are reported to the National Vulnerability Database and have an assigned CVE number.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No

Pricing

Pricing
Price £31392 per instance
Discount for educational organisations No
Free trial available No

Documents

Documents
Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Service definition document View uploaded document
Terms and conditions document View uploaded document
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