Latra Limited

Digital Asset Management and Image Library Web Application

A web application used to deploy digital assets such as Logos, Photographs, Publication Templates, Guidelines etc. Used internally by Government bodies to manage their brand. Press, Reproduction houses and events companies can register their details securely, once verified by internal members of staff. An admin website allows full control.


  • Secure Login
  • Auto Active Directory Login
  • User Approval by Super Administrator
  • Digital Asset management
  • Photo Library
  • Lightbox
  • Search images and documents


  • Manage digital assets in one place
  • User management allows administrator(s) to vet potential users
  • Users can apply to use service
  • Search photographs and documents based on metadata
  • Users can 'save' photos to a lightbox


£48000 per licence per year

  • Education pricing available
  • Free trial available

Service documents

G-Cloud 9


Latra Limited



Service scope

Service scope
Software add-on or extension No
Cloud deployment model Hybrid cloud
Service constraints Support is limited to 9-5pm Mon-Fri.
System requirements
  • Web Upload component
  • Thumbnail generator plugin

User support

User support
Email or online ticketing support Email or online ticketing
Support response times Response time within 24 hours between working hours of Mon-Fri 9-5pm.
User can manage status and priority of support tickets Yes
Online ticketing support accessibility WCAG 2.0 A
Phone support Yes
Phone support availability 9 to 5 (UK time), Monday to Friday
Web chat support No
Onsite support Yes, at extra cost
Support levels We provide technical and user assistance between the hours of 9-5pm Monday to Friday. We also provide a support ticketing system which we respond to within 24 hours. We provide both a technical manager and cloud support engineer (at extra cost).
Support available to third parties Yes

Onboarding and offboarding

Onboarding and offboarding
Getting started We provide onsite training and user documentation.
Service documentation Yes
Documentation formats PDF
End-of-contract data extraction There is a migration process at the end of the contract that we will carry out as part of the support contract.
End-of-contract process We would migrate the data to the clients environment of choice which is included in the support contract.

Using the service

Using the service
Web browser interface Yes
Supported browsers
  • Internet Explorer 10+
  • Microsoft Edge
  • Firefox
  • Chrome
  • Safari 9+
  • Opera
Application to install No
Designed for use on mobile devices Yes
Differences between the mobile and desktop service Site is responsive and adapts to screen sizes accordingly without losing/hiding any information.
Accessibility standards WCAG 2.0 A
Accessibility testing WE have used tools such as BrowseAloud.
Customisation available Yes
Description of customisation The look and feel can be customised. This can only be done by our team.


Independence of resources We would provide a robust load balanced solution.


Service usage metrics Yes
Metrics types Google Analytics
Reporting types
  • Regular reports
  • Reports on request


Supplier type Not a reseller

Staff security

Staff security
Staff security clearance Other security clearance
Government security clearance Up to Security Clearance (SC)

Asset protection

Asset protection
Knowledge of data storage and processing locations No
Datacentre security standards Managed by a third party
Penetration testing frequency Less than once a year
Penetration testing approach Another external penetration testing organisation
Protecting data at rest Encryption of all physical media
Data sanitisation process No
Equipment disposal approach A third-party destruction service

Data importing and exporting

Data importing and exporting
Data export approach We provide this service as part of the cost.
Data export formats Other
Other data export formats
  • JPG
  • PNG
  • PDF
Data import formats CSV

Data-in-transit protection

Data-in-transit protection
Data protection between buyer and supplier networks
  • Private network or public sector network
  • Legacy SSL and TLS (under version 1.2)
Data protection within supplier network Legacy SSL and TLS (under version 1.2)

Availability and resilience

Availability and resilience
Guaranteed availability We have a current SLA with the Skills Funding Agency that insures 99.5%. If the application falls over we will be alerted immediately and a remedy plan is actioned. We will compensate any down time with a discounted monthly amount agreed with the client.
Approach to resilience Available on request.
Outage reporting Email Alerts.

Identity and authentication

Identity and authentication
User authentication needed Yes
User authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password
Access restrictions in management interfaces and support channels Information available on request.
Access restriction testing frequency At least every 6 months
Management access authentication
  • Limited access network (for example PSN)
  • Dedicated link (for example VPN)
  • Username or password

Audit information for users

Audit information for users
Access to user activity audit information Users contact the support team to get audit information
How long user audit data is stored for User-defined
Access to supplier activity audit information Users contact the support team to get audit information
How long supplier audit data is stored for User-defined
How long system logs are stored for User-defined

Standards and certifications

Standards and certifications
ISO/IEC 27001 certification No
ISO 28000:2007 certification No
CSA STAR certification No
PCI certification No
Other security accreditations No

Security governance

Security governance
Named board-level person responsible for service security Yes
Security governance accreditation Yes
Security governance standards CSA CCM version 3.0
Information security policies and processes We split our information security into 3 parts:

Data security policy: Employee requirements

Here, our policy outlines behaviors expected of our employees when dealing with data and provides a classification of the types of
data with which they should be concerned. This links with our AUP (acceptable use policy), security training and information
security policy to provide users with guidance on the required behaviors.

Data leakage prevention:
Our policy here is designed to make users aware of data they are transferring which may be sensitive or restricted in
nature. Our DLP is configured to alert the us in the event of a suspected transmission of sensitive data, and the user will be
presented with a choice to authorise or reject the transfer. This allows the user to make a sensible decision to protect
the data, without interrupting business functions.

Data security policy (Workstation Full Disk Encryption):
Full disk encryption is a key privacy enhancing technology which we fully adhere to. We restrict the use of USB keys and/or similar devices to a single workstation that sits outside our internal network

Operational security

Operational security
Configuration and change management standard Supplier-defined controls
Configuration and change management approach Components of the service(s) are tracked through JIRA. We also run parallel security impact checks for potential vulnerabilities
Vulnerability management type Supplier-defined controls
Vulnerability management approach There are several steps required to perform regular vulnerability assessments tests in the environment, particularly in an enterprise where other variables such as centralised management, efficient bandwidth utilisation, and non-intrusives, must be considered. By consistently executing a sound vulnerability management process, we hope to ensure our environment is secure from potential threats. We follow these 6 steps: Discover: Discover and categorise IT asset, Audit: Scan for vulnerabilities, Delegate: Priorotise remediation effort based on risk, Remediate: Apply the patch, upgrade or workaround, Confirm: Re-scan and confirm the fix action, Report: Report risk assessment.
Protective monitoring type Supplier-defined controls
Protective monitoring approach The Latra Protective Monitoring Service ensures that your organisation has Protective Monitoring aligned with the Technical Standard published by Cabinet Office for Protective Monitoring, Security Incident Management and Situation Awareness. Features UK sovereign Log Management and SIEM technology Evidentially sound log collection and storage Simple on-boarding process Comprehensive but specific alerts and reports Benefits Easy on-boarding means reduced costs and resources required Stored log data of UK evidential quality PM Alerts and reports easy to understand and respond to Independent of departments service provider
Incident management type Supplier-defined controls
Incident management approach Information available on request.

Secure development

Secure development
Approach to secure software development best practice Conforms to a recognised standard, but self-assessed

Public sector networks

Public sector networks
Connection to public sector networks No


Price £48000 per licence per year
Discount for educational organisations Yes
Free trial available Yes
Description of free trial 3 months full service trial.


Pricing document View uploaded document
Skills Framework for the Information Age rate card View uploaded document
Terms and conditions document View uploaded document
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